Ratings based on 43 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Weekend in Kosovo

Posted Aug 7, 2016
Pros: Location, handy for bus station
Location: Not much around, city centre 10/15 mins walk but great base for exploring the country
Chose hotel as was travelling around and is just around the corner from the bus station, though a little out of town. Stylish and modern with good sized and decorated rooms, nice breakfast and good restaurant. Staff very helpful and friendly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from United States

Superb Customer Service

Posted Apr 13, 2016
Pros: The friendliness of the staff, great service, and the wonderful restaurant.
Location: Pristina isn't exactly overflowing with tourist sites, but Kosovo has some delightful places to visit within an hour or so's drive.
There's really nothing to fault about this hotel. The staff went above and beyond to provide terrific service and ensure that all of my needs were met. Esat in particular was extremely helpful. The room was clean and comfortable, and the entire hotel was in excellent shape. The food in the restaurant was also much, much better than one might expect, all at a reasonable price There was little or no need to eat out. There was also a small supermarket right up the street to purchase various odds and ends. The breakfast also had a nice variety of food. The only knock one could have against the hotel was the fact that it wasn't located in the center of town. However, it was only a 20 minute walk to get there or alternately, a 3 Euro cab ride. So, in many ways, the location wasn't really a drawback at all. I'm glad to recommend this hotel as a great place to stay in Pristina, whether it be for business or pleasure.
4 out of 5
by Michael

This traveler left a rating score only Posted Jan 26, 2016 on Hotels
4 out of 5
by A verified traveler

Nartel

Posted Jan 25, 2016 on Hotels
The room was a little small but the staff was very friendly and helpful. The room was very clean and the restaurant downstairs was good. I would stay there again.
5 out of 5
by Linda from Phoenix, AZ

Friendly, Warm and Lovely

Posted Aug 12, 2015 on Hotels
Hotel Nartel really is a great place to stay. The staff is friendly and helpful. I am happy to say, "There were no bed bugs." That seems to be what others had to say. The food at the restaurant is excellent and has a great price. Do try the Kosovo wine. It is fabulous. Kosovo is a great place, and Hotel Nartel is a very nice hotel to stay in while here temporarily or between finding a place to live.
5 out of 5
Recommended
for Everyone
by A verified traveler from norway

The best..!!!

Posted Jul 1, 2015
They are so kind and the hotel it's so good I love it...
5 out of 5
by A verified traveler

Fantabulous!

Posted Apr 17, 2014 on Hotels
Amazing service all around. Great people with wonderful hospitality!
5 out of 5
by A verified traveler

great quality hotel with friendly staff

Posted Mar 24, 2014 on Hotels
Stayed at Hotel Nartel for the second time. Great quality hotel, friendly staff, comfortable beds, nice bathrooms, clean and functional. As a business traveler, was very happy to note that the free wifi functioned well and the room service food was quite tasty. The location of the hotel is outside of the city centre but which is easily accessible with a taxi. Overall, very satisfied with the stay.
4 out of 5
by A verified traveler

Good hotel

Posted Nov 20, 2013 on Hotels
Courteous English speaking staff running a well finished decent hotel