Ratings based on 944 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful modern hotel with the best views

Posted Jan 8, 2018
My cousin and I stayed for 6 nights. The views from our oceanfront balcony were breathtaking. Waking up each morning to the Meditteranean was heavenly. The hotel staff spoke English and helped make our stay the best ever
Comment from Hotel Management
Jan 31, 2018 by GM, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
Recommended
for Everyone
by A verified traveler from norfolk, UK

Pleasant stay

Posted Nov 28, 2017
The staff are great here and have no issues with talking to you in English if you struggle with your French. Very friendly and approachable. The room is pleasant and has all that you would need. My only issue with the room was that the balcony door was very stiff to open and close and (for me and my husband) the bed was too firm and the pillows too soft but I know that’s a personal thing. Breakfast was delicious! Lots of choice (even for a coeliac like myself) my only recommendations here would be the option of baked beans and perhaps potatoes for those that don’t eat bread but I didn’t leave hungry so it wasn’t a big deal. The roads were a little noisy but the hotel did a good job of keeping the noise out. I was very happy that there were at least 4 English channels on the tv (for when you don’t want to go out haha) it was very nice to have that option. I would definitely stay in a mercure hotel again.
Comment from Hotel Management
Dec 3, 2017 by GM, Hotel Management
Dear guest, We are happy to read that you have appreciated your recent stay and we thank you for your constructive comments concerning our overall hotel services and staff. We are glad you enjoyed your stay and thak you for your nice words. It will be a pleasure to welcome you back soon at Mercure Nice Promenade des Anglais. Best regards Nicolas AMEY Directeur général / General manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Great location just right across the Promenade

Posted Nov 6, 2017 on Orbitz
Great hotel location just right across the Promenade and very close to restaurants & shops (few minutes away). Hotel room is spacious however, standard room & bathroom amenities/toiletries aren't provided so you'd have to bring your own (e.g. hotel room slippers, lotion, conditioner, etc). (Btw, just noticed that the female lobby receptionists are friendlier & more accommodating.)
Comment from Hotel Management
Nov 9, 2017 by General manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Beachfront Hotel with Awesome Views

Posted Nov 4, 2017
Pros: Excellent location, easy to get to / from Nice rail station with tram and short walk.
Location: Restaurants, casino and beaches all very close.
Very clean and comfortable room with fantastic location across the promenade from the beach. Hotel was very quiet and has excellent breakfast with wide assortment of foods.
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice Experience

Posted Nov 1, 2017
Pros: 1) Arrived at motel early in which they were more than willing to store luggage until check in time. 2) Location, view, location, location...........
Cons: Transportation arrangements
Location: N/A
Location of motel is wonderful- Close to tram stop (coming from train station), great location (walking distance to Castle, flee market, flower market, casino next door, lots of restaurants around motel). View from 3rd floor room balcony of this motel was beautiful. Room was clean, modern, with wonderful/ comfortable bedding. Wonderful experience. Only concern was that we had 6 AM flight from airport in which we requested cab (from motel staff) to be arranged to take us to airport (15 minutes from motel). We thought we would get standard cab; however, car arranged by motel was luxury car in which we were charged 40 euro (+ tip) for 15 minute ride to airport by driver. Upon requesting motel staff to make transportation arrangements they had quoted 20 euros. When driver arrived at motel, you could tell the driver was a good friend of the motel staff member by their greetings to each other. The car we received was a nice vehicle; however, 40 euros for 10-15 minute drive is expensive. Just be aware.
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear guest,Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager
3 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Great location

Posted Oct 31, 2017
Pros: Great location and tea/coffee facilities in room. Also access to computer to check in for flights and print boarding passes
Location: The hotel is adjacent to the Promenade des Anglais, close to a wide variety of restaurants, bars and shops. Bus stop is outside hotel
The hotel is situated in a side street adjacent to the Promenade des Anglais, with views of the sea from the dining room . The staff were polite but offered very limited information on the area in general. The hotel is close to a real mixture of restaurants, shops and takeaway outlets . The terminus or the tourist train is a 2 minute stroll, the Nice Ville station is a 15 minute stroll and the stop for the bus back to the airport is located directly outside the hotel. Our room was a 'Superior room with a Patio view'. It was fairly basic but was clean and had kettle, fridge and safe. Breakfast was Buffet style, including bacon, small French sausages and scrambled eggs and a variety of rolls breads croissants etc. It was included in our room rate and it was fine but they served exactly the same food every day. If breakfast isn't included in your room rate it costs €18.90, which I feel is expensive. A decent clean hotel in a great location for exploring Nice
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas Amey Directeur général / General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel, great location

Posted Oct 25, 2017 on Ebookers
Pros: Great central location, with friendly and helpful staff..spacious rooms, with sea views..
Cons: My wife did find the bed mattress a bit firm..
Location: Located one the Promenade Des Anglais very central the hotel overlooks the sea, lots of restaurants,and quaint little shops near by.
We had a very pleasant four day stay. The hotel is in a great central location,and our room was spacious and modern and had the added attraction of balcony overlooking the promenade and sea..staff were very friendly and helpful..there are lots of restaurants and cafes within a short walking distance, and the local buses stop on the main street next door to the hotel making getting around the city that bit easier. I would'nt hesitate in recommending the Mercure Nice.
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager
5 out of 5
by Gregg

Great location in Nice near the Promenade!!

Posted Oct 19, 2017 on Hotels
We enjoyed staying at this Mecure in Nice very near the Promenade des Anglais. It was a great location for exploring the Promenade and beach area. Also close to walking to other areas of Nice. We were able to check in early the day we arrived so that was a bonus! Also close to the Europcar in Nice where we were picking up our car to drive to Provence. The staff was extremely warm and friendly!!
Comment from Hotel Management
Nov 7, 2017 by Cindy Andujar, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne Australia

Three nights in Nice

Posted Oct 14, 2017
Pros: Views. Helpful staff, great shower plenty or room
Cons: Bigger towels A bit of a makeover especially with the carpets
Location: Lots to take in and two full days was not enough
After a disappointing stay in a Rome hotel whilst in a Europe holiday, this was a nice change, the bed was big, the shower very nice, the view to die for, the staff more than helpful. Only one criticism was that the towels could have been bigger. The hotel itself is a bit tired and carpets a bit stained but clean, overall a very pleasant experience. Location was perfect, we stayed in a privilege room. I wish we could have stayed longer
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager
5 out of 5
by Rajiv

Very nice hotel in Nice!

Posted Oct 7, 2017 on Hotels
This hotel is located right bang on Promenade Des Anglais which is probably the main attraction for visitors to this French Riviera city on the Mediterranean Sea. We had booked a Superior Room with a balcony & sea views. The view from our room & our balcony was fantastic. See attached pictures. The room itself was large & well-appointed & the breakfast was quite satisfactory. The staff was helpful. But they should definitely replace the paper cups that they provide for tea & coffee with real proper cups/saucers and the plastic stirrers with teaspoons. This seems to be case with all Mercure hotels in France.
Comment from Hotel Management
Oct 10, 2017 by Cindy Andujar, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager