Ratings based on 911 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Beachfront Hotel with Awesome Views

Posted Nov 4, 2017
Pros: Excellent location, easy to get to / from Nice rail station with tram and short walk.
Location: Restaurants, casino and beaches all very close.
Very clean and comfortable room with fantastic location across the promenade from the beach. Hotel was very quiet and has excellent breakfast with wide assortment of foods.
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice Experience

Posted Nov 1, 2017
Pros: 1) Arrived at motel early in which they were more than willing to store luggage until check in time. 2) Location, view, location, location...........
Cons: Transportation arrangements
Location: N/A
Location of motel is wonderful- Close to tram stop (coming from train station), great location (walking distance to Castle, flee market, flower market, casino next door, lots of restaurants around motel). View from 3rd floor room balcony of this motel was beautiful. Room was clean, modern, with wonderful/ comfortable bedding. Wonderful experience. Only concern was that we had 6 AM flight from airport in which we requested cab (from motel staff) to be arranged to take us to airport (15 minutes from motel). We thought we would get standard cab; however, car arranged by motel was luxury car in which we were charged 40 euro (+ tip) for 15 minute ride to airport by driver. Upon requesting motel staff to make transportation arrangements they had quoted 20 euros. When driver arrived at motel, you could tell the driver was a good friend of the motel staff member by their greetings to each other. The car we received was a nice vehicle; however, 40 euros for 10-15 minute drive is expensive. Just be aware.
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear guest,Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager
3 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Great location

Posted Oct 31, 2017
Pros: Great location and tea/coffee facilities in room. Also access to computer to check in for flights and print boarding passes
Location: The hotel is adjacent to the Promenade des Anglais, close to a wide variety of restaurants, bars and shops. Bus stop is outside hotel
The hotel is situated in a side street adjacent to the Promenade des Anglais, with views of the sea from the dining room . The staff were polite but offered very limited information on the area in general. The hotel is close to a real mixture of restaurants, shops and takeaway outlets . The terminus or the tourist train is a 2 minute stroll, the Nice Ville station is a 15 minute stroll and the stop for the bus back to the airport is located directly outside the hotel. Our room was a 'Superior room with a Patio view'. It was fairly basic but was clean and had kettle, fridge and safe. Breakfast was Buffet style, including bacon, small French sausages and scrambled eggs and a variety of rolls breads croissants etc. It was included in our room rate and it was fine but they served exactly the same food every day. If breakfast isn't included in your room rate it costs €18.90, which I feel is expensive. A decent clean hotel in a great location for exploring Nice
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne Australia

Three nights in Nice

Posted Oct 14, 2017
Pros: Views. Helpful staff, great shower plenty or room
Cons: Bigger towels A bit of a makeover especially with the carpets
Location: Lots to take in and two full days was not enough
After a disappointing stay in a Rome hotel whilst in a Europe holiday, this was a nice change, the bed was big, the shower very nice, the view to die for, the staff more than helpful. Only one criticism was that the towels could have been bigger. The hotel itself is a bit tired and carpets a bit stained but clean, overall a very pleasant experience. Location was perfect, we stayed in a privilege room. I wish we could have stayed longer
Comment from Hotel Management
Nov 7, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Pros: Sea views
Very enjoyable stay in Nice. The hotel was in an excellent location on the promenade & close to bars, restaurants etc.
Comment from Hotel Management
Oct 10, 2017 by General manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Mercure Nice Promenade Des Anglais

Posted Oct 5, 2017
Pros: Location.
Cons: Breakfast.
Location: Metres from the beach, plenty of resturants and shops around.
Excellent location. Very friendly staff.Clean. Breakfast was very average and could be improved. Pity there is no room to sit on the balcony. Friday and saturday nights can be noisy (near by night club). No swimming pool. Expensive car parking.
Comment from Hotel Management
Oct 10, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
Recommended
for Everyone
by A verified traveler from East Sussex, UK

Location ideal.

Posted Oct 3, 2017
Pros: Hotel staff very nice and helpful.
Cons: Room lighting inadequate. Given a standard lamp which helped. Bedside lampshades need changing as they give out a poor light.
Location: Visit the Russian Cathedral and Nice Cemetery
Stayed for a week and enjoyed the hotel facilities and being in Nice.
Comment from Hotel Management
Oct 10, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, perfect location

Posted Sep 27, 2017
Very clean, nice location, friendly staff... good restaurants in proximity
Comment from Hotel Management
Oct 10, 2017 by General manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
by A verified traveler from England

Close to the beach

Posted Sep 25, 2017
Pros: We liked being so close to the beach and and town
Cons: They have done all they can to reduce noise but it is on a busy road.
Location: Within walking distance of almost everything you could want, an excellent location.
On the sea front, we had a park view room, which was good, except for a noisy concert that was in the park opposite. It is close to the old town and good restaurants.
Comment from Hotel Management
Oct 10, 2017 by General manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Location!

Posted Sep 17, 2017
Right in the heart of the best things in Nice. Near the beach, the promenade, nightlife and restaurants. Easy walk ro everything .
Comment from Hotel Management
Oct 10, 2017 by General manager, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager