Ratings based on 1,065 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Excellent location

Posted Nov 4, 2017
Wonderful setting and the pool amazing close to a lovely beach and excellent restaurants wonderful area to visit. Near the local bus stops airport and the main train station excellent for day trips.
Comment from Hotel Management
Nov 6, 2017 by regine kruger, Hotel Management
Dear Guest, We are delighted to read that you appreciated your stay and we thank you for sharing your positive feedback. We look forward to your next stay. Eric van Dalsum General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Perfect view of the beach and very luxurious!

Posted Nov 1, 2017
Pros: Spacious room and proximity to airport
Cons: Menus
Location: Besides the beach, nothing else to do nearby. Old Nice is a 20minute walk away but there is a bus stop infront that also takes you there directly.
Room was excellent and bed was super comfy! Wished they had provided bedroom slippers for walking around the room and hotel itself as it was a hassle to use shoes just to head to the pool or for breakfast. Nice enough gesture to provide a complimentary bottle of wine in celebration of my partner's birthday. Room service menu very little choices on chicken and pasta. Mostly fish and seafood dishes. Restaurant is much worse with even MORE limited options but what was ordered did turn out to be tasty.
Comment from Hotel Management
Nov 3, 2017 by regine kruger, Hotel Management
Dear Guest, We thank you for sharing your feedback and we are pleased you enjoyed your stay. Your remarks regarding our food & beverage services deserve our full attention, especially, menu choice for room service and the restauration. The food & beverage manager and the executive chef received a copy about your remarks to take adequate actions to improve our services. We regret that the location of the hotel did not correspond to your expectations, however, the geographic situation is clearly indicated on our hotel website. We apologise for the inconveniences and we hope to have the pleasure to welcome you back again to show you that your experience this time is not the norm. Eric van Dalsum General Manager
2 out of 5
by A verified traveler from chicago, IL

Room 404 sea view. So this is an upgrade?

Posted Oct 16, 2017
Cigarette stains on bed. Mold in all the shower grout. Broken floor tiles with sharp edges in bathroom. Mold in refrigerator. Giant dust balls in cabinetry. Basically a 1 or 2 star condition for the price of 4. Spoke to desk staff and advised to write a review! Hotel states multiple restaurants and private beach but has no beach services and only one very poor restaurant on roof. We would not recommend this hotel to anyone we know. Very disappointing for Raddison and the last time we ever stay with Raddison.
Comment from Hotel Management
Oct 18, 2017 by regine kruger, Hotel Management
Dear Guest, We are sorry that your stay did not entirely correspond to your expectations, however, we thank you for having taken the time to fill in our on-line survey and thereby providing a valuable feedback on quality and service. We have taken good note of your observations regarding your room, mainly, the condition of the bath room tiles, the cleanliness of the minibar as well as the condition of the bed frame. The executive housekeeper and the technical manager received a copy about your remarks to take immediate actions that this kind of issues do not occur again. We kindly inform you that the ground floor area with restaurant, bar, reception, meeting spaces as well as our business class rooms and suites have already benefit of a complete renovation and a new design. The other room renovations are also planned in the near future. Please accept our sincerest apologies for all the inconvenience you encountered. Your comments regarding the professionalism and the staff attitude in order to take care of your complaint deserve also our full attention and we can assure you that your remarks have been transmitted to the concerned department head to take adequate actions. Additional coaching also will take place. Reiterating our apologies for the experience you have met, we hope to have the chance to welcome you again and then give us the opportunity to meet your legitimate expectations. Eric van Dalsum General Manager
2 out of 5
by A verified traveler from Ontario

Does Expedia sell rooms others won't

Posted Oct 11, 2017
Pros: Nothing
Cons: Renovate rooms and cease "nickelling and diming"guests. Include amenities in room price. Improve quality of food.
Location: Close to beach but far from any local restaurants. Inconvenient for those who wish to walk to a restaurant for an evening out.
We booked this on the basis of a recommendation from a member of a group of 4 couples travelling together. They booked through a travel agent and received upgrades to business class at what appears as the same rate we paid not using a travel agent. Our room was very dated, stained carpet and mould in the shower. The meal we had at the rooftop restaurant was poor and overpriced, compared to previous meals in other parts of France as well as other restaurants in Nice. We paid 7 euros for a bottle of water without being made aware and were not offered just glasses of water. We went to the beach where our friends indicated Radisson Blu had recently initiated a fee for use of their chairs on the beach for those not in business class. I felt like a second class citizen in this hotel after travelling for 3 weeks around Europe. Never have I felt like this in a hotel.
Comment from Hotel Management
Oct 15, 2017 by regine kruger, Hotel Management
Dear Guest, We are very sorry that your stay did not correspond to your expectations, however, we thank you for having taken the time to share your feedback and thereby providing a valuable feedback on quality and service. Your remarks regarding your room deserve our full attention, especially, the decoration, the condition of the bathroom as well as the carpet. We inform the concerned department heads in order to take adequate actions. Please accept our sincerest apologies for all the inconveniences you encountered. We kindly inform you that the ground floor area with restaurant, bar, reception, meeting spaces as well as our business class rooms and suites have already benefit of a complete renovation and a new design. The other room renovations are also planned in the near future. We have also taken good note of your comment regarding the food & beverage services at the restaurant, mainly, the food quality and the value for money. The food & beverage manager and the executive chef received a copy about your remarks to remedy to this kind of issues and improve our services. We can assure you we take the mentioned comments seriously, and we will do everything in our power to make sure this does not happen again. Reiterating our apologies for the experience you have met, we hope to have the chance to welcome you again and then give us the opportunity to meet your legitimate expectations. Eric van Dalsum General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A very nice hotel facing the sea

Posted Oct 11, 2017
Stayed at this hotel over the weekend and had a great time. The rooms are spacious and very clean. Location is perfect. Would definately recommend the Radisson Blu
Comment from Hotel Management
Oct 12, 2017 by regine kruger, Hotel Management
Dear Guest, We thank you for your positive review and we are delighted to read that you enjoyed your stay. We hope to have the pleasure to welcome you again. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florence, Italy

Great location, disappointed in the food.

Posted Oct 9, 2017
Pros: The location, the room, the light and airy atmosphere of the the hotel, the rooftop pool and bar, the helpfulness of the staff.
Cons: The quality of the restaurant food-- it was 'ok' not 'splendid'. For the price, I wanted a fresh and flavorful taste.
Location: Perfect location for walking or strolling on the Promenade. Places to eat, museums, markets, bikes, small train tour, shopping or lying on the beach.
The plusses far outweighed the minuses at the Radisson Blu! The location was perfect for a weekend stay- on the promenade with beach front balcony. The room was comfortable, large enough, with a nice bathroom -- modern facilities-- and quiet! The breakfast bar had great food and the outdoor dining room was a wonderful place to start the morning. The hotel staff were pleasant, helpful, and provided quick service anytime I asked. The beach front restaurant was very nice and served the best French fries ever! The only disappointment I had was the restaurant food. I had 3 dinners there; turbot with vegetables, pork ribs with potatoes, and a rib steak with baked potato. All were attractively plated, but were lacking in really good flavor. The fish was under cooked and vegetables had no flavor at all even though they were steamed. The pork was tasty but the sauce too sweet and the mashed potatoes had no flavor at all. The steak, cooked rare, was chewy and a bit tough and the baked potato had been in the oven too long and was melted away. I wish I had traveled to local restaurants at night, but that would have defeated my purpose for rest and relaxation beside their wonderful pool.
Comment from Hotel Management
Oct 11, 2017 by regine kruger, Hotel Management
Dear Guest, We thank you for having taken the time to share your feedback. We regret that we did not live up to the service standards we promised you regarding our rooftop restaurant, especially, the taste and preparation of the dishes. The food & beverage manager and the executive chef have been informed in order to make improvements and to serve you better in the future. Please accept our sincerest apologies for all the inconvenience you encountered. We can assure you we take the mentioned problems seriously, and we will do everything in our power to make sure this kind of issues do not happen again. We hope to have the pleasure to welcome you back again and show you that this is not the usual standard here. Eric van Dalsum General Manager
2 out of 5
by A verified traveler

Tiles had mold

Posted Oct 2, 2017
Pros: Balcony
Cons: Clean more
It was not a very pleasant experience. Our bathroom tiles had mold between them. And the washroom tub doesn’t have a full glass door. It’s half which ends up sprinkling the water outside. The washroom didn’t have a fan either. So, it gets very foggy if you are taking a hot shower. The balcony was good and was the only part I enjoyed the most. HOTEL RAN OUT OF FOOD I have never come across a hotel that runs out of food. We ordered a late night dinner thinking - we’ll order when we get back from the old town. But there was no food in the kitchen. They ask for a mandatory 3 EURO charge for providing any item to your room. Hotel staff was good. But the hotel lacked cleanliness and quite expensive for the service they provide. I’d recommend staying close to the old town.
Comment from Hotel Management
Oct 4, 2017 by regine kruger, Hotel Management
Dear Guest, We are very sorry that you did not enjoyed your stay, however, we thank you for having taken the time provide us valuable feedback on quality and service. Your remarks concerning the condition of the bathroom, the floor tiles as well as the air condition system deserve our attention. We have also taken good note of your comments regarding the missing hair dryer. The executive housekeeper and the technical manager received a copy about your remarks to take immediate actions that such problems do not recur again. Please accept our sincerest apologies for all the inconvenience you encountered. We regret that we did not live up your expectations regarding the food & beverage, mainly, the choice on the night room service menu. The food & beverage manager and the executive chef received a copy about your remarks to take adequate actions to improve our services. We can assure you we take the mentioned comments seriously, and we will do everything in our power to make sure this does not happen again. Reiterating our apologies for the experience you have met, we hope to have the chance to welcome you again and then give us the opportunity to meet your legitimate expectations. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
Great hotel, close to airport and the local transport is outside the door to get to the "old town"
Comment from Hotel Management
Sep 26, 2017 by regine kruger, Hotel Management
Dear Guest Thank you for takin the time to share your feedback, we are very happy to read that you enjoyed your stay. All the team is looking forward to your next stay. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Great place to stay

Posted Sep 25, 2017
Very clean, helpful pleasant staff. It's a 25 min walk to vieux Nice. Bus access is great.
Comment from Hotel Management
Sep 26, 2017 by regine kruger, Hotel Management
Dear Guest Thank you for takin the time to share your feedback, we are very happy to read that you enjoyed your stay. All the team is looking forward to your next stay. Eric van Dalsum General Manager
2 out of 5
by A verified traveler from seattle

Not worth the price

Posted Sep 24, 2017
At first the hotel seems pretty nice but once you settle into the room you notice all the scuffs and dents and unfrouted tiles and black grime in the bath. For 250 a night I would expect a lot more. I feel like they just need to hire a repairman to make some basic fixes and really scrub the bath and things would be greatly improved. The location is ok, but it's a good 30 minute walk from the popular downtown area.
Comment from Hotel Management
Sep 26, 2017 by regine kruger, Hotel Management
Dear Guest, We are sorry to read that you did not enjoy your stay; however we thank you for taking the time to share your feedback. We are extremely sorry to hear you faced issues with the cleanliness process in your room and with the condition of the bathroom tiles. We pride ourselves on our high standards when it comes to this so it’s disappointing to hear we didn’t get it right this time. . Our executive housekeeper and the technical manager received a copy about your remarks to take adequate measures. We inform you that room renovations are planned in the near future. We regret that the location of the hotel did not totally correspond to your expectations, however, the city centre can be reached by local city bus. We took good note of your observations regarding the value for money; however we kindly inform you that our prices are benchmarked with other hotels in Nice. Please accept our apologies for the experience you have met and we hope to have the chance to welcome you again and then give us the opportunity to meet your legitimate expectations. Eric van Dalsum General Manager