Ratings based on 250 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Walnut Creek

Posted Jan 2, 2018
Very close to metro station. Small rooms. Expedia sell rooms with 2 King beds, but in fact it’s 2 Twin beds.
Comment from Hotel Management
Jan 9, 2018 by Svetlana S. Marketing Director , Hotel Management
Dear Dmitry, Let us thank you for choosing Holiday Inn Moscow Syschevsky. We are happy that you liked the hotel's convenient location close to Rizskaya subway station. Thank you for your comments. Look forward to welcoming you again at Holiday Inn Moscow Suschevsky. Sincerely, Svetlana S. Marketing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Close enough to Central Moscow, modern

Posted Nov 5, 2017
Pros: Friendly staff, close to Riga metro station.
Cons: Need to get BBC, CNN, and/or Fox on their television offerings. For a global chain like Holiday Inn, it is scandalous.
The hotel is quite modern, clean and efficient. Staff is very friendly and efficient. Buffet breakfast is quite ample, standard Russian fare. But very close are other more reasonable options (Chocoladnitsa, Kaffee Haus) for lighter fare. Cable television in English is very limited (CNBC, Chinese channel and RT); no CNN or BBC.
Comment from Hotel Management
Nov 8, 2017 by Svetlana S. Marketing Director, Hotel Management
Dear Guest, Thank you for choosing Holiday Inn Moscow Suschevsky. We are glad that you liked our friendly and efficient staff, the hotel's convenient location close to Rizhskaya subway station and various cafes nearby. We deeply value your comments, they help us to perfect ourselves. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky. Sincerely, Svetlana S. Marketing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombia SA

Convenient location.

Posted Oct 26, 2017
Senior staff was reluctant to help a trainee who had problems handling our bill on checkout. Very good breakfast buffet. Convenient location with easy access to public transportation.
Comment from Hotel Management
Oct 27, 2017 by Svetlana S. Marketing Director, Hotel Management
Dear Guest, Thank you for choosing Holiday Inn Moscow Suschevsky hotel. We are happy that you liked our breakfast and the hotel's convenient location close to Rizhskaya subway station. We deeply value your comments, they help us to measure and improve the quality of services provided by the hotel. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky. Kind regards, Svetlana S. Marketing Director
4 out of 5
by David

Posted Sep 29, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017 by HotelStaff, Hotel Management
Dear Guest, Let us thank you for staying at Holiday Inn Moscow Suschevsky. We are pleased to know that you enjoyed your stay with us. Look forward to welcoming you again. Best regards, Svetlana S. Marketing Director
2 out of 5
by A verified traveler

worst hotel to stay

Posted Aug 17, 2017
Worst hotel to stay. If you can select another hotel.
Comment from Hotel Management
Aug 24, 2017 by HotelStaff, Hotel Management
Dear Guest, Let us thank you for your review. We are sorry that your stay with us didn't meet your expectations. We will be grateful if you found some time to contact us and tell us what exactly caused inconveniences during your stay. Sincerely, Svetlana S. Marketing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, 15min from Red Square

Posted Jul 29, 2017
Hotel was nice. Room was clean and professional staff.
Comment from Hotel Management
Aug 2, 2017 by HotelStaff, Hotel Management
Dear Guest, Thank you for your staying at Holiday Inn Moscow Lesnaya during your visit to Moscow. We are glad to know that you liked сleanliness in your room and our professional staff. Such positive guest experience is the most valuable award for all Holiday Inn Moscow Lesnaya team. We are looking forward to welcoming you again at Holiday Inn Moscow Lesnaya. Best regards, Svetlana S. Marketing Director
5 out of 5
by Mohd razali

Family holiday trip ends up with a pleasant stay

Posted Jul 14, 2017 on Hotels
A pleasant stay
Comment from Hotel Management
Jul 31, 2017 by HotelStaff, Hotel Management
Dear Mohd razali, Thank you for your staying at Holiday Inn Moscow Suschevsky. It is a pleasure to know that you enjoyed your stay with us. Such positive guest experience is the most valuable award for all Holiday Inn Moscow Suschevsky team. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky! Warm regards, Svetlana S. Marketing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Convenient location, Easy Transit Locations

Posted Jul 11, 2017
Pros: Location close to Metro, Price, Staff, Breakfast buffet selection
Cons: Bathroom wasn't swept/vacuumed before our visit (hairs on floor) & 1/2 empty conditioner with new toiletries - but shower/tub/room spotlessly clean.
Location: Everything is just a metro ride (& some walking) away. 55 Rubles each and easy to buy metro card (hold your fingers up & give $ at window).
Easy check-in/check out. Close to noisy highway (made mistake of open windows, which yields no sleep). Closing windows and blinds, and turning on air conditioning solved the problem. Easy underground access to cross roads, and easily/quickly get to metro station (just turn left out of front doors, and left at the corner of hotel, you will see the dark grey stone underground access point). Look above ground first, so you know approximately how far the metro is (you can see it from the corner), and turn correctly underground, as it is not intuitive, nor has signage in English. Breakfast buffet was loud and crazy when the Asian tour bus crowd was present (be prepared to place something at a table to hold your spot while you are waiting in line for each of the buffet stations). But plenty of food types to choose from, and a great way to start the day. Bar staff was personable, and service (including food and beverage) was excellent.
Comment from Hotel Management
Jul 14, 2017 by HotelStaff, Hotel Management
Dear Guest, Let us thank you for choosing Holiday Inn Moscow Suschevsky during your visit to Moscow. We are pleased to know that you liked our professional staff, varied buffet breakfast ans the hotel's convenient location close to Rizhskaya metro station. Look forward to welcoming you again. Best regards, Svetlana S. Marketing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Nice hotel close to metro and bus

Posted Jul 8, 2017
This hotel is only less tan 15 minutes metro ride to the Red Square and the metro station is only 5 minutes walking distance. Room was comfortable and clean. Friendly staff and polite and always willing to help us. Breakfast was good and plenty of choices to choose from. This hotel is a value for money and I do recommend this hotel to anyone who wants to stay in Moscow.
Comment from Hotel Management
Jul 10, 2017 by HotelStaff, Hotel Management
Dear Guest, Let us thank you for choosing Holiday Inn Moscow Suschevsky. It's a pleasure to know that you liked your comfortable and clean room, our friendlym polite and always willing to help staff, varied breakfast and the hotel's convenient location close to Rizhskaya metro station and the city center. Look forward to welcoming you again at Holiday Inn Moscow Suschevsky. Best regards, Svetlana S. Marketing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value for money.

Posted Jul 4, 2017
Pros: Almost everything except the location.
Cons: You can't improve the location: it is not the best, not the worst but at least it's very close to the metro station.
Location: Nothing special but it's only 15 minutes drive to the very centre of the city.
Best Holiday Inn in Moscow overall: nothing to complain about.
Comment from Hotel Management
Jul 7, 2017 by HotelStaff, Hotel Management
Dear Guest, Let us thank you for choosing Holiday Inn Moscow Suschevsky. We are happy that you enjoyed your stay with us. Look forward to welcoming you again. Best regards, Svetlana S. Marketing Director