Lobby

Reviews of Best Western Providence Warwick Airport Inn

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1102 reviews" "
Rating 8 - Good. 308 out of 1102 reviews" "
Rating 6 - Okay. 96 out of 1102 reviews" "
Rating 4 - Poor. 49 out of 1102 reviews" "
Rating 2 - Terrible. 37 out of 1102 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except that there was no desk in my room, 234.
Stayed 1 night in Apr 2024
Response from Ashley F. on Apr 24, 2024
Thank you for the 5 star rating! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amy, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe here & the staff was very friendly. Great location too!
Stayed 9 nights in Apr 2024
Response from Ashley F. on Apr 24, 2024
Amy, thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Clare

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, free breakfast - perfect!
Stayed 1 night in Apr 2024
Response from Ashley F. on Apr 24, 2024
Clare, thanks for sharing your lovely ratings with us and the community. We hope to see you soon!

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities
Always flean
Stayed 1 night in Apr 2024
Response from Ashley F. on Apr 24, 2024
Kristy, thank you so much for your 5/5 rating!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bob on Apr 21, 2024
Thanks for the positive feedback Jennifer. We hope you come to stay with us again!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, no frills hotel. My sister and I came out to visit family. We had separate rooms and the staff put us next to each other without us even having to ask which was nice. My room was spotless and the bed was comfy. The free breakfast had lots of options. The people working the area hustled and kept the tables clean and everything stocked. I will stay again when I am in the area.
Stayed 1 night in Apr 2024
Response from Ashley-Front desk Manager on Apr 19, 2024
Thank you so much for taking the time to write a review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight before morning flight. Leaving auto in parking lot for six days with shuttle service to airport. No restaurant on property but guided me to a fabulous one 2 minutes away. Very satisfactory stay.
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on Apr 19, 2024
Thank you Preston for taking the time to write a review. We are pleased to hear that you were satisfied with your stay with us. Hope to see you back soon.

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep before an early flight. Staff was helpful, easy shuttle. All in all, a good experience
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on Apr 19, 2024
Kevin, thank you for your review. Your positive remarks about our staff are much appreciated. We're delighted you found everything to your liking and hope to continue exceeding your expectations on future visits.

8/10 Good

Cen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on Apr 19, 2024
Thank you for leaving us a review on your previous stay with us.

8/10 Good

Shalyce, Moorestown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness; pleasant staff; and complimentary breakfast.
Stayed 1 night in Apr 2024
Response from Bob on Apr 20, 2024
Thanks for the positive feedback Shalyce. We hope you come to stay with us again!

10/10 Excellent

Conway

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Convenient. Clean. Great staff.
Stayed 5 nights in Apr 2024
Response from Bob on Apr 20, 2024
Thanks for the positive Conway Shalyce. We hope you come to stay with us again!

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely older, but it was VERY clean, the staff were all very kind, and breakfast was a big hit!
Stayed 2 nights in Apr 2024
Response from Bob on Apr 20, 2024
Thanks for the positive feedback Jessica. We hope you come to stay with us again!

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and great staff.
Stayed 1 night in Apr 2024
Response from Bob on Apr 20, 2024
Thanks for the positive feedback Sean. We hope you come to stay with us again!

10/10 Excellent

Christine

Traveled with partner
Liked: Amenities
Loved it.
Stayed 1 night in Apr 2024
Response from Bob on Apr 7, 2024
Thanks for the positive feedback Christine. We hope you come to stay with us again!

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob on Apr 6, 2024
Thanks for the positive feedback Benjamin. We hope you come to stay with us again!

10/10 Excellent

Keriann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bob on Apr 6, 2024
Thanks for the positive feedback Keriann. We hope you come to stay with us again!

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Such a convenient and affordable option by the airport! Always love the front desk folks and the breakfast is great!
Stayed 2 nights in Mar 2024
Response from Ashley-Front Desk Manager on Apr 1, 2024
Thank you for the positive feedback Jennifer. It is always a pleasure, come back and see us again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to stay at.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on Mar 28, 2024
Thank you for taking the time to leave us a review. We value your business and hope to see you soon!

10/10 Excellent

Luis Felipe

Stayed 4 nights in Mar 2024
Response from Ashley-Front Desk Manager on Apr 19, 2024
Luis, thank you for taking the time to rate your stay with us, looking forward to having you come stay with us again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful when I needed them.
Stayed 2 nights in Mar 2024
Response from Ashley- Front Desk Manager on Mar 28, 2024
Thanks for the positive feedback Steven. We hope you come and stay with us again soon!

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and parking
Stayed 3 nights in Mar 2024
Response from Ashley- Front Desk Manager on Mar 28, 2024
We are incredibly grateful that you took the time to leave us a review. We hope to have you come stay with us again!

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Friendly and efficient check in and check out. Shuttle bus to and from airport was excellent.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on Mar 28, 2024
Patricia, we're happy to see that you had a 5-Star experience at Best Western Providence Warwick Airport Inn. Thanks for sharing.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were frendly and helpful. The hotel is quiet and relaxing.
Stayed 7 nights in Mar 2024
Response from Bob on Mar 23, 2024
Thanks for the positive feedback Elizabeth. We hope to come to stay with us again!

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. The staff was excellent, and so was the complimentary breakfast!
Stayed 1 night in Mar 2024
Response from Ashley-Front Desk Manager on Mar 28, 2024
Thank you for choosing to stay here with us at the Best Western Providence Warwick Airport Inn, we are happy you enjoyed your stay and look forward to hosting you again in the future.

8/10 Good

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating. It is a comfortable place to be and convenient to the airport. Definitely not a five star hotel but for the price and service earns the four star rating for sure!
Stayed 2 nights in Mar 2024
Response from bob on Mar 16, 2024
Thanks for the positive feedback Georgia. We hope to come to stay with us again!

8/10 Good

jeanne

Stayed 1 night in Mar 2024
Response from Bob on Apr 6, 2024
Thanks for the positive feedback Jeanne. We hope you come to stay with us again!

8/10 Good

Eun S., Las Vegas

These guys have better service than many four star hotels I’ve stayed at
Stayed 1 night in Mar 2024
Response from bob on Mar 16, 2024
Thanks for the positive feedback Eun. We hope to come to stay with us again!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Todd. We hope to come to stay with us again!

8/10 Good

Ndieme

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was dusty as if no one stayed there for a while. Hair on the bathroom floor. But over all the property was okay.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on Mar 28, 2024
Thank you, Ndieme for the four stars! While we're happy you had a good experience, we've taken your comments about your room to heart. We're on it! Hope to see you again soon for an even better experience.

2/10 Terrible

jason

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
they had an overwhelming amount of people from one big reserved setup, who essentially took over hotel via loud and inconsiderate behaviors after 1am. disaster. i had two kids with me.
Stayed 1 night in Mar 2024
Response from Mitul on Mar 4, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Sheree. We hope you come to stay with us again!

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and lobby were extraordinarily clean. The breakfast was great.
Stayed 1 night in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Barbara. We hope you come to stay with us again!

10/10 Excellent

Marybeth, Rehoboth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Marybeth. We hope you come to stay with us again!

10/10 Excellent

Andrea, Paterson

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Andrea. We hope you come to stay with us again!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful. The breakfast was very good with a lot of options
Stayed 4 nights in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback James. We hope you come to stay with us again!

10/10 Excellent

SANJA

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility close airport
Stayed 1 night in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Sonja. We hope you come to stay with us again!

6/10 Okay

Steven, Littleton

Business traveler
Liked: Staff & service, amenities
Well, at least they have good coffee places isn’t too bad if you’re just sleeping to fly out, Hotel is pretty aged in Old and beat
Stayed 1 night in Feb 2024
Response from Ashley-Front Desk Manager on Mar 28, 2024
Hi Steven, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us improve and maintain an excellent standard of service to our guests.

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Nathalie. We hope you come to stay with us again!

10/10 Excellent

jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
owner is good host. breakfeast very good. clean. Very budgetary.
Stayed 1 night in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Jason. We hope you come to stay with us again!

10/10 Excellent

Jo-Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Room was a good value for the price.
Stayed 1 night in Feb 2024
Response from Bob on Mar 16, 2024
Thanks for the positive feedback Jo-Anne. We hope you come to stay with us again!

10/10 Excellent

Philip

Stayed 1 night in Feb 2024
Response from Ashley on Mar 22, 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Babatunde

Stayed 3 nights in Feb 2024
Response from Ashley- Front Desk Manager on Mar 28, 2024
Hi Babatunde, thank you for leaving a review. We are sorry that we didn’t meet your expectations.

10/10 Excellent

Heather, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for an early flight out of PVD. Free shuttle at 4 am, hot coffee 24/7, and a breakfast to go because the breakfast doesn’t start until 6 am. All for a great price!
Stayed 1 night in Feb 2024
Response from bob on Feb 17, 2024
Thanks for the positive feedback Heather. We hope you come to stay with us again!

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from bob on Feb 17, 2024
Thanks for the positive feedback Robert. We hope you come to stay with us again!

10/10 Excellent

Shweta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our lovely visit , we really had a pleasant stay there !!
Stayed 1 night in Jan 2024
Response from bob on Feb 12, 2024
Thanks for the positive feedback Shweta. We hope you come to stay with us again!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and very friendly staff
Stayed 2 nights in Feb 2024
Response from bob on Feb 12, 2024
Thanks for the positive feedback Donna. We hope you come to stay with us again!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from bob on Feb 11, 2024
Thanks for the positive review Ron. We hope you come to stay with us again!

4/10 Poor

Dana

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is very old and outdated. My room smelled like cigarette including the towels and linens. Breakfast was very limited only offering watery eggs and dried up sausage links. Bathroom was incredibly tiny and the room was not very clean. I booked through expedia and payed and was charged again at the hoyel and didnt knownubtil days later only to be yold i wont be refunded.
Stayed 1 night in Jan 2024
Response from Mitul on Feb 3, 2024
Hello, i have processed refund to you card, i apologize for any inconvenience this may have caused you

6/10 Okay

Anthony

Business traveler
Liked: Property conditions & facilities
Quiet
Stayed 1 night in Jan 2024
Response from Ashley on Mar 22, 2024
Thank you for staying with us. We appreciate your feedback.