Ratings based on 788 Verified Reviews

3.3 out of 5
70% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Apr 21, 2017
They advertised that there was a hair dryer in the room, so I left mine at home. I had to get one from the front desk. No coffee pot in the room, which is a MUST for me, but in all fairness, I don't think that they mentioned that there was. Absolutely no water pressure in the shower. I walked out to get into my car and there were two police cruisers dealing with whatever across from me. Then the two people arguing loudly in the room next door early in the morning. The staff was pleasant, the room was cozy and seemed to be clean, plenty of amenities in the area, but chances are that I would not stay there again.
Comment from Hotel Management
May 23, 2017 by David, Hotel Management
Thank you for staying with us and we do appreciate your feedback I am going to look into the website to see if it's incorrect we do have blow dryers available in the lobby also we have coffee in the lobby 24 hours a day and I would like to correct any information that is incorrect thanks again
3 out of 5
by Mary

overnight okay

Posted Feb 21, 2017 on Hotels
Okay if you are just sleeping then leaving. No hairdryer. Towels were thin and rough. Very old bathroom tub and tiles that were grungy looking. A new sink and toilet didn't help offset that. I was surprised that they still use actual keys. Bedding was clean and there weren't any bad odors.
3 out of 5
by A verified traveler

Hotel Stay.

Posted Feb 18, 2017 on Hotels
Non smoking room was not. Changed room. No problem. Bath tub did not drain. Shower was unusable to morning when a maintenance man plunged the tub black fungus appeared from drain when trying to use evening of the one night stay. TV was fuzzy. Pleasant staff.
2 out of 5
by A verified traveler

You get what you pay for

Posted Feb 7, 2017
Staff was welcoming and friendly. Room smelled like old smoke, bathroom door wouldn't close and toilet stopped flushing right before we left. It was clean and a basic room to crash for the night. Quiet. Plenty of parking and WiFi worked.
2 out of 5
by A verified traveler from VT

Not the Best Choice

Posted Feb 6, 2017 on Orbitz
Check in was rather quick. However, when I entered my room it was freezing cold. I turned up the heat only to find out that the heater didn't work. I called the front desk and they sent over someone to check the heat. I was given a new room. The heater works very well in my new room. The room was could use updating. The bathroom shower head dripped continuously. I guess you get what you pay for! I would not stay there again.
4 out of 5
by Dana

a savings in comparrisionfor the area

Posted Jan 24, 2017 on Hotels
good local for me. close to the next day's job. Under renovations and still very clean. New bathrooms done with quality materials. Beds good. Breakfast below average . Price ok for the amenities offered.
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Hi Dana I like to thank you for staying with us and we do appreciate the feedback
1 out of 5
by bryan

Posted Jan 10, 2017 on Hotels
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Sorry you were dissatisfied with your stay we are working hard to correct the issues you experience
1 out of 5

Won2 book again

Posted Dec 27, 2016 on Hotels
Where to begin. I stay here roughly once a month. Won't be happening again. The shower curtain kept falling off the wall...no water pressure very hard to shower. Only 2 towels when I clearly booked for 2. And it goes on and on...room dirty...TV ancient...
3 out of 5
by A verified traveler

ok for just overnight

Posted Dec 24, 2016 on Hotels
ok for just overnight
4 out of 5
for Families
by A verified traveler

clean basic hotel close to Providence

Posted Dec 20, 2016
Pros: availability of smoking rooms, able to generally book a room during peak periods, comfortable
Cons: bigger bath towels!
Location: lots of shopping, Providence and all it offers very close by
we've stayed here before and always been satisfied. While not at all fancy, it offers comfortable bed, clean room, close to the colleges in Providence without the outrageous prices the hotels there charge. Literally 8 minute drive to RISD/Brown campuses. Restaurants, shopping nearby.
Comment from Hotel Management
Dec 26, 2016 by David, Hotel Management
Thank you for staying with us we appreciate your feedback