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Location was fantastic, close to two Metro stations and numerous places to eat and shop, including department stores and supermarkets.
Place was not bad. Could be a little better... but over all nice place for the price. I like the location not on a busy street but close enough to the main st to get to almost everything in Santiago.
The hotel and facilities are excellent. Room was large and comfortable. For a hotel of this caliber service was average. We had read that the concierge would go above and beyond to help guests but all he did when we asked for his services was hand us off to the Turistik Booth in the Sheraton Lobby. ...
Classy nice hotel with good location. However, my floor smelled like some one has been smoking. I told the staff and they confirmed it was a smoking free hotel. It happened two days in a row.
I go to Santiago to shop. This five star hotel is licated directly across the street from the Costanera shopping. The staff is great. Ntge facility is recently renovated and it can't be beat!
Staff were great, room was clean, my only issue with my AC did not function properly the entire time I stayed there.
Nice hotel with a uniformed doorman. Quiet lobby, and great staff at check-in. Restaurant in the hotel and a number of them in the nearby neighborhood. It is on a quiet street near by a central area. The best of both worlds. Room is nice, clean and all that you need. Need Argentine plugs for ...
Comfortable, spacious, quiet room with a garden outlook in a lovely hotel. Friendly and helpful staff. Buffet breakfast was very good, as well the restaurant for dinner.
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