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The Lodgings Hotel SureStay Collection by Best Western

Photo gallery for The Lodgings Hotel SureStay Collection by Best Western

2 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
2 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
2 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
2 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
View from room

Overview of The Lodgings Hotel SureStay Collection by Best Western

The Lodgings Hotel SureStay Collection by Best Western

3.0 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Williams Plaza, 34B Old Airport Road, Providenciales

Explore the area

  • Popular LocationOur Lady of Divine Providence Church14 min walk
  • Popular LocationCheshire Hall Plantation15 min walk
  • AirportProvidenciales (PLS-Providenciales Intl.)18 min walk
  • Popular LocationThompson's Cove5 min drive

Room options

About this area

Providenciales

In the business district, The Lodgings Hotel SureStay Collection by Best Western is in an area with good airport proximity. Turtle Cove and Harbour Club Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Regent Village Shopping Mall and Salt Mills Plaza. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like ecotours and horse riding nearby.

What's nearby

  • Our Lady of Divine Providence Church - 14 min walk
  • Cheshire Hall Plantation - 15 min walk
  • Pelican Beach - 4 min drive
  • Thompson's Cove - 5 min drive
  • Babalua Beach - 6 min drive

Getting around

  • Providenciales Intl. Airport (PLS) - 2 min drive

Restaurants

  • Magnolia - 5 min drive
  • Mango Reef - 5 min drive
  • Tiki Hut Island Eatery - 5 min drive
  • Baci - 6 min drive
  • Las Brisas Restaurant - 8 min drive

About this property

The Lodgings Hotel SureStay Collection by Best Western

3-star hotel in the business district
At The Lodgings Hotel SureStay Collection by Best Western, you can look forward to a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also find perks like:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front desk safe, and 12 meeting rooms
  • Newspapers in the lobby and luggage storage
  • Guest reviews speak well of the dining options, helpful staff, and proximity to the airport
Room features
All 14 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: USD 8.00-30.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Cribs/infant beds (surcharge)
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Newspapers in lobby

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Business center
  • Conference center
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Queen sofa bed
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 8.00 and USD 30.00 per person (approximately)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lodgings Hotel Providenciales
The Lodgings
The Lodgings Hotel SureStay Collection by Best Western Hotel

Frequently asked questions

Does The Lodgings Hotel SureStay Collection by Best Western have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at The Lodgings Hotel SureStay Collection by Best Western?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at The Lodgings Hotel SureStay Collection by Best Western on Nov 30, 2022 start from $180.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Lodgings Hotel SureStay Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Lodgings Hotel SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at The Lodgings Hotel SureStay Collection by Best Western?

Check-in is from 3 PM - 8:00 PM.

What time is check-out at The Lodgings Hotel SureStay Collection by Best Western?

Check-out is at 11 AM.

Where is The Lodgings Hotel SureStay Collection by Best Western located?

Situated near the airport, this hotel is within a 15-minute walk of Our Lady of Divine Providence Church and Cheshire Hall Plantation. Thompson's Cove and Pelican Beach are also within 2 mi (3 km).

Can I cancel my reservation for free at The Lodgings Hotel SureStay Collection by Best Western and receive a full refund?

Yes, The Lodgings Hotel SureStay Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to The Lodgings Hotel SureStay Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 90 out of 247 reviews" "
" "5 - Excellent 36%
Rating 4 - Good. 89 out of 247 reviews" "
" "4 - Good 36%
Rating 3 - Okay. 35 out of 247 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 18 out of 247 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 15 out of 247 reviews" "
" "1 - Terrible 6%

4.3/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3.5/5

Eco-friendliness

1/5 Terrible

Simone
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go elsewhere, this place is the Pits!
Lies… their slogan is “Island People…We Take Better care of you! Nothing could be further from the truth.. From the managers down to the front desk, they are a poor excuse for professionals. The front desk staff is lazy and nonchalant, there is an air of ‘I don’t give a hoot about you or your business’. Equally the manager Debbie Williams is the same, it’s true what they say, the tone is set from the top. The managers condone the poor behavior of their staff and so they continue delivering poor customer service. They make excuses for the issues/ conditions of their rooms and they make no concessions for their very poor service. Not even an apology for delays, non- functioning telephone, TV with sound loss, clogged sink, safe doesn’t work. Laundry is $5 usd dryer $7 usd juxtaposed in a hot dirty room with dead bugs on the floor, hasn’t been swept or cleaned. It’s also true that you get what you pay for. This is one of cheapest places on the island and it’s evident in the quality of the rooms, the amenities and lack of hospitality and professionalism. Waited for 40 minutes to be picked up from airport. No greeting upon arrival. Tv sound goes in and out. Telephone cord falls off the phone, cannot phone front desk, had to walk to front desk for assistance. Asked to be put in another room no follow-up from front desk. Nonchalant/ stinky attitude. Asked to be dropped off at the airport to pick up a car and was told flat out NO Would never stay here again.
Stayed 2 nights in Aug 2022

5/5 Excellent

Jodyann
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2022

4/5 Good

Junior
Stayed 1 night in Aug 2022

3/5 Okay

Candice
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pools are really nice. The rooms are comfortable but not large or luxurious. They are very expensive in comparison to the US, but it seems everything is in Turks and Caicos. It's convenient to the airport, but not beaches.
Stayed 3 nights in Jul 2022

1/5 Terrible

John Warren
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Couldn’t sleep. I suppose to have a pool view and received a parking view in front of a bar and people ague and yell all night. Really restless walking iut from this place. Staff bever told me they move me to parking view and front of the bar
Stayed 1 night in Jul 2022

4/5 Good

Maxine
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located and had a restaurant on premises which was great. My only suggestion would be for them to tidy the beds more regularly, perhaps after night 2. Will definitely stay here again. Overall great experience.
Stayed 3 nights in Jul 2022

1/5 Terrible

Kelly
Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Honestly don’t want to be the person to write a bad review but the staff was rude and uninformative. The shuttle to the airport was unreliable. The rooms are dull with a musky smell. The hot tub was not working.
Stayed 3 nights in Jul 2022

1/5 Terrible

Kennedy
Stayed 1 night in Jul 2022

1/5 Terrible

Shaneal
Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst vote I’ve ever stayed at and I’ve stayed at many. Roaches were spotted in my room on more than one occasion and the front desk personnel was very laid back in his dealings of this. I was told time I leave for the day and return the room would be thoroughly cleaned when I returned at the end of the day the room had not been touched by the cleaners and the dead roaches were still in the room. I had to force them to switch my room. Overall the hotel is just not maintained properly and cleaning is not a priority for the staff there. I would never stay at this chain again in life.
Stayed 4 nights in Jun 2022

3/5 Okay

Eloiza
Business traveler
Liked: Cleanliness
Disliked: Staff & service
The stay was regular. The people from the desk says to me the breakfast starts at 06:30 but it was closed at this time.
Stayed 1 night in Jul 2022