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Reviews of Cabogata Jardín Hotel

4 out of 5
Cabogata Jardín Hotel
Calle de los Juegos de Casablanca, s/n, El Toyo Beach, Retamar, Almeria

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 135 reviews" "
Rating 8 - Good. 54 out of 135 reviews" "
Rating 6 - Okay. 25 out of 135 reviews" "
Rating 4 - Poor. 18 out of 135 reviews" "
Rating 2 - Terrible. 6 out of 135 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.2/10

Amenities

7.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Hazel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night prior to going to the airport early next morning. The hotel has a range of facilities, although we only used the indoor pool as the outdoor pools were closed due to very strong winds. Outside bars were also closed leaving only the sports bar as an option for food and drink. However there are several restaurants a short walk away toward the beach. Room was excellent but we thought the charge of 8 euros to park was a bit excessive. Fortunately we got there early and found a space but the only other option was a public car park adjacent to the hotel! hardly what you'd expect from a 'luxury resort hotel'. Receptionist was efficient but a smile and 'have a nice day' wouldn't have gone amiss.
Stayed 1 night in Oct 2023

10/10 Excellent

Kais

Liked: Cleanliness, staff & service
All was perfect
Stayed 1 night in Apr 2023
Response from Front Desk Manager Hotel Cabogata Jardin 4* on May 26, 2023
Dear guest, We are glad to see that you enjoyed your stay and we appreciate your comment. We hope to see you with us again in the near future. All the best

10/10 Excellent

laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent would definetely repeat
Stayed 2 nights in Jun 2022
Response from Isabel Carballo-Reception manager on Aug 23, 2022
Dear customer,We thank you for choosing us to spend a few days on vacation and we hope to see you enjoy with us again very soon. Greeting

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gapo de Gata Luxury
We had an amazing time! Kids water park was perfect!!
Wonderful time!
Stayed 1 night in May 2022

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Boutique Hotel.
Absolutely clean and fresh feel hotel. Very open and not too busy. Food at pool area amazing but breakfast/evening food is questionable. Lovely decor amazing pool. WiFi works a treat everywhere. Very modern stylish hotel would definitely stay again
Stayed 3 nights in Oct 2021
Response from Isabel Carballo-Reception manager on Oct 8, 2021
Dear guest, We appreciate your positive comment. Our goal is always to give the best service to our customers. We will share your opinion with our team. We hope in the near future that you will visit us again and enjoy our company again. Best regards

6/10 Okay

Gordon

Transfer
The hotel closed for the winter before we arrived so we were transferred to the Barcelo next door which was excellent!
Stayed 2 nights in Oct 2019
Response from Sara Martínez. Booking & Group Department on Oct 30, 2019
Dear Guest. We certainly feel glad you could finally enjoy Barceló Cabo de Gata Hotel even your booking was made for Cabogata Jardín Hotel & Spa. We would like to apologize for any possible inconvenience cause and we sincerely hope you could be back next year and enjoy some days with us. Kind Regards.

4/10 Poor

Chelsey

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
We are a Canadian family with 3 children driving down the southern coast of Spain. We thought an all inclusive would be so nice... the hotel is run down. The front desk staff were very rude and unprofessional. The selections of food options were nil, and cold. It was very disappointing. I am a flight attendant with a Canadian airline and have stayed in hotels everywhere. This one was what we would consider in Canada a 1-2 star at best.
Stayed 2 nights in Oct 2019
Response from Recepción Cabogatajardin on Oct 9, 2019
Dear Guest, Thank you for visiting us. we're sorry it wasn't entirely to your liking. Our goal is to provide the best service to our customers so we will share your feedback with our team. After our information we have been confirmed that at the arrival you thought you had booked an all-inclusive, but your booking was only on half board. The reception staff all they did was check their reservation. We wish you the best.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness,position and staff created peaceful atmosphere to totally relax. Problem is lack of nearby facilities for another atmosphere.
Stayed 2 nights in Sep 2019
Response from Reception Cabogatajardin on Oct 3, 2019
Dear Guest, We are happy to greet you and check that you have enjoyed your stay at our facilities. The hotel is located 800 m from the area of bars and shops. This area is at the beginning of the Natural Park of Cabo de Gata, protected area where you can visit fabulous beaches and fishing villages. We look forward in the future your visit again. Best regards

10/10 Excellent

Richard

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, accommodation clean and modern. Good variety of food and liked the choice of food cooked freshly and to you liking in front of you, an excellent range of desserts. All food plentiful even towards the end of the service. Only downside to this was that hot food had often gone cold, whatever time you ate. Resort was very quiet, just a couple of restaurants open and nearest supermarket outside of the hotel had limited opening hours/days. Hotel shop open daily. Frequent bus into town where there was more to do. Great walks in the national park made up for the beach which was better to look at than use.
Stayed 7 nights in May 2019
Response from Recepción on Jun 11, 2019
Good morning, We are happy to greet you and see that you have enjoyed visiting our hotel and the fabulous Cabo de Gata Natural Park. Our purpose is always to improve and customer satisfaction. We hope to see you again soon in our resort. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Recepción on May 18, 2019
Gracias y saludos

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good few days and in a nice clean area, receptionist on arrival was very helpful and room was spacious and clean
Stayed 4 nights in May 2019
Response from Recepción on May 15, 2019
Good morning, we are very glad to see that you have enjoyed your stay in our hotel. We hope to see you again enjoying with us. Greeting

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Pool side room was very noisy. Load music until after 2300 hrs. Rom was simple, clean and nice. Twin beds put together for a king size is common but need to be fastened together as they seperate.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Oct 2018

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabogata resort early May 2018
Nice remodeled room with partial ocean view, bathroom with deep tub and granite. Nice lobby. Corridors and elevators are old and need updating. Our stay came with free buffet breakfast and free use of the spa pools, both were great. Did not stay for dinner, so can't rate. The area is nice with plenty of restaurants within walking distance, but the beach was rocky. Cabo de Gata beaches are a 40 min drive away and much better. Great customer service at front desk. Entertainment was not good, just two clowns dancing with the little kids. In early May, it felt out-season, fellow travelers were mostly British families and older couples. Overall, good deal for the price.
Stayed 1 night in May 2018
Response from Hotel CaboGata Garden on Jun 11, 2018
Thank you very much for your feedback. We are glad that you had a good stay with us. We will try to improve our weak points. Best regards

4/10 Poor

Dee, UK

Liked: Cleanliness
Disliked: Room comfort
Noisy entertainment - no sleep till gone midnight
Hotel and staff fine. In rooms facing the sea be warned that evening entertainment is VERY loud and impossible to sleep before it all dies down around 1am. Asked to be moved and was told as hotel full there was nothing they could do. Slept in the car till quiet. Not what you'd expect when the hotel itself is called a Spa Hotel. Great shame.
Stayed 1 night in Sep 2017
Response from Reception on Oct 11, 2017
Dear Guest, our staff do always the best to see the customer enjoying the holidays. The entertainment show is every night till 12pm and after everything is close till next day. We are sorry to hear that you didn´t sleep enought. Best regards.

8/10 Good

kevin, londom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,
Nice hotel, food very average, nowhere to ho nearby so can get a bit stir crazy, saying that, very friendly staff, and ideal for kids, evening entertainment very poor, so take some cards, iPads etc.
Stayed 3 nights in Aug 2017
Response from Caprecepción on Sep 3, 2017
Dear Kevin, thank you very much for enjoy a few days with us. The buffet has a days menú with a wide variety of salds, pasta, fruit, meat, fish, desserts, etc… Our entertainment have every evening the mini disco and a different show, and the customer are normally very happy with them. We hope see you son in our hotel. Best regards.

8/10 Good

Wai Ching Liza

Liked: Staff & service, room comfort
It's good to stay with this hotel with the mountain view. It was very noisy if you stayed at the sea view room as their bar will open with the loud sound until 10:00pm. The room was big and good for vacation because its near the beach.
Stayed 1 night in Jun 2017
Dear Liza, thank you for your comment. This área is a natural park and the views are fantastic. In the high season we have a vey good booking and we are always full. For this reason sometimes is noisy. We hope see you again with us. Best regards.

6/10 Okay

Verified traveler

8/10 Good

Eric, Boucherville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good location, a bit noisy. Not recommended for those who want to slip in in the morning. Music at the pool starts at 9am!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
average hotel
Food choice for all inclusive was quite minimal. Air conditioning quite weak in rooms. Drinks were good. Staff were friendly.

10/10 Excellent

Anna, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Excellent hotel.Clean ,nice swimming pool, everything you need in the bathroom.Amazing view.Friendly and helpful staff.Lots of things to do in the area.Tasty food and feast on Saturday nights.

4/10 Poor

norah, Niagara Falls

Disliked: Cleanliness, property conditions & facilities
Looks better on line
The rooms need an overhaul ,the beds are uncomfortable,air conditioning seamed to not cool very good.food was okay most of the time but pricey at 14.oo€ per person. Beach was quite rocky nicer beaches in fuengirolla valencia cubelles and marebella. The pictures they show are nice in the advertising

4/10 Poor

Mandy, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, poor facilities
The hotel is located near the beach with great pool area, located 20 minutes from Almeria and slightly remote from the town. The staff at the front desk were fantastically helpful and nice, the same with the restaurant, bar and at the Spa. The room was very clean but they used a lot of bug spray which it made it difficult to breath and can't be healty. The bed wasn't comfortable and very basic equipment in the room. I booked some spa treatments, the spa facility and room was very basic and not comfortable at all and it was noisy because of the machinery that kept the pools running! The spa room was very industrial and not relaxing at all!! The treatments were of different quality, a simple manicure was of poor quality but the massage was okay.

6/10 Okay

kamil, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Close beach.clean.nice staff.but when you booking what is including carefully. Take picture

10/10 Excellent

Tania, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente family hotel
Nice atmosphere, very friendly and amicable staff, ready to help any time, English and Spanish spoken, gorgeous swimming pool to compensate the lack of an actual beach. Great variety of food, Mediterranean and English. Just loved it.

10/10 Excellent

Tania Silvia, United Kingdown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff
Room cleaned every day, great variety of food and lovely atmosphere. The only down side is the beach. Not nice at all, but beautiful ones on the neighbourhood. Swimming pool make up for it. Staff helpful all the time and any time as I needed around 9pm because I could not open my door. they sent a lovely young man to help and nicely showed me the right way of opening...my bad! Would definitely recommend this hotel.

8/10 Good

Simon, Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Coeliacs
Me, my wife and two kids spent a very relaxing week at the this lovely hotel. The facilities included two outdoor pools which kept the kids very happy and massage/spa facilities. There was a kids club and adult events during the day as well. On the last couple of days there was a 50's festival at the hotel, there were bands and a load of Spanish rocker a billies turned up as well. The staff were extremely helpful and the room was kept very tidy. All together a very enjoyable stay!
Response from Direccion on Jun 17, 2014
Dear Clients First of all thank you for your review we do appreciate every comment from our clients as they help us to improve our service .ç Great to know you and your family had such a nice holidays and please let us know when you come back to visit us .Thank you

6/10 Okay

fuzzy_felt

Liked: Cleanliness, staff & service
Great location for airport
Stayed for one night prior to taking an early flight the next day. Decor a bit tired (loose tiles on bedroom floor), aircon did not work very well. Would not have wanted to stay for a week but was fine for one night.
Response from Gerente on May 31, 2014
Dear Guest Thank you for your opinion .It is very important to know every opinion of our guests as every one of them help us to improve our service every time.We beg your pardon for the tile loosed in th e room , if you had inform us we would have change you to a new room straight away.Anyhow we expect you give us a new oppor tunity next time you come to Almería

10/10 Excellent

travelled alone, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully clean
I stated for three nights, and the location was perfect for the airport and beach. it cost me 19 euros for a taxi to the airport. The room was so comfortable and was cleaned to a very high standard. Walked for miles along stunning coastline. I would go back to stay again this year.
Response from Direccion on May 31, 2014
Dear Cliebt Thanks for your comments , nice to know you felt confortable in our hotel and that you liked the area. Hope to have you back agin in our hotel.Thnak you

6/10 Okay

carol lowe, almeria

Disliked: Staff & service, property conditions & facilities, room comfort
not a warm welcome
we did not arrive at the hotel until 11.15 pm as we was attending a nearby f function and decided to stay over rather than travel home. the receptionist greeted us with well i have no record of your reservation so can you proove otherwise. i had to go onto the internet to show her my conformation e mail,and when isaid i had paid she said thats not normal.r u sure. i asked was the restuarant open she said no u r far 2 late ond the bar for a short period more.in the morning the spa was closed. had a relaxing walk along the sea front in the morning .but wont be staying in that hotel again.

8/10 Good

Dave, Espana

Liked: Cleanliness, room comfort
Close to beach
The hotel facilities is very basic, and the food and bar was very poor value and quality for money. Cocktails were pre-made and dispensed from a slush machine. Also breakfast was disappointing. Hot table was very cold but there was enough choice of food. Disappointed that there were no 'kettle' or complementary drinks apart from 1 bottle of water. On a positive note this hotel offers a good service to families with children. There is excellent entertainment and the entertaining staff work very hard to cater for all ages.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location away from Almeria city
Almeria accessible by bus if no car. Buffet dinner at 15euros excellent value and delicious choice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if you want a very non-touristic area.
Bar staff very friendly and Reception staff very helpful. Hotel very clean and modern. Only downfall for us - hotel is located in quite a remote area with very few shops and restaurants. The locals English language was very very limited.

4/10 Poor

David, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel, 2 star maximum
Not too bad rooms but deeply unfurnished; too much empty space which doesn't welcome to stay. Regarding the cleanliness of the room, they just simply forgot to clean 1 day... and we stayed 4 nights. Very poor selection and quality of food for the breakfast buffet, one of the most terrible I have ever seen. If you can, choose one of the other hotels in the area, this one is not a 4 star hotel, maximun 2.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW, what can I say, I was looking for a hotel near the airport with parking as we were meeting friends from the UK the following day.The reception area was very impressive and our room was large, and overlooked the swimming pool and gardens it was very clean and comfortable. I must say value for money I give top marks. The only down side was we did not have any hot water in the morning but on telling reception they were very concerned and said they would deal it straight away.

4/10 Poor

Connie, Vermont, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel for noise/poor service
very busy reception desk with only one person staffing it when we checked in. Receptionist was constantly interrupted with phone calls, handing out golf clubs for mini-golf, etc. Returned later on, and asked questions about places to eat, buses to nearby attractions, and staff were generally unknowledgeable. We checked into the hotel at 3:15 pm expecting to get lunch (common in Spain). Got to the dining room at 3:30, and it was closed. There is no snack bar ( or bar) where one can get something to eat. Had to leave hotel to find something. VERY noisy. The hotel, from lobby to pool area, was crawling with children, and the poolside activites and music definitely catered to children. If you like music, ala, "The Hookey Pokey" blasting from loudspeakers until MIDNIGHT, then you'll be happy here. We had a bacony overlooking the pool and sea, but sitting out was not always as pleasant as it should have been. The facility is very nice, easy to walk to the beach, but service was lacking.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Even though my room overlooked the pool and outside bar/disco area, the noise level was acceptable. The food was plentiful and very good quality, well prepared and cooked. I only stayed one night but I would certainly stay there again.

8/10 Good

Alison, Hants, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Almeria Airport
Lovely big room, comfortable bed, only 15 mins to Almeria Airport. Good choice for last night of Holiday.

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
gute Lage, schöne Umgebung
gutes Preis-/Leistungsverhältnis
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finde muy familiar
Muy recomendable para familias
Stayed 1 night in Sep 2023

10/10 Excellent

Rosa María

Stayed 4 nights in Jul 2023

8/10 Good

Ionut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Stéphane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai passé un excellent séjour dans cet hôtel. Le personnel est souriant, agréable et d’un professionnalisme rare. De l’accueil au restaurant/snacking en passant par les dames de service des chambres, tout le monde est là pour que vos vacances soient réussies. Le buffet est très réussi, varié et de bonne qualité. Parfois un peu de monde mais c’est la rançon de la gloire… Quand c’est bon on y retourne. Les chambres sont grandes ainsi que la salle de bain. Les piscines sont grandes et les jeux des enfants sont bien pensés. L'établissement est calme et reposant. Je recommande vivement cet hôtel et j’y retournerai.
Stayed 11 nights in Aug 2022
Response from Isabel Carballo-Reception manager on Aug 23, 2022
Cher client, nous vous remercions de nous avoir choisi pour profiter de quelques jours dans nos installations et pour votre note très gratifiante. Nous transmettrons votre excellent commentaire à toute notre équipe. Nous sommes impatients de vous accueillir à nouveau dans un proche avenir. Cordialement

8/10 Good

Ana

Stayed 2 nights in Aug 2022
Response from Isabel Carballo-Reception manager on Aug 23, 2022
Estimado huesped,Le agradecemos su puntuación y que nos haya elegido para disfrutar unos días de vacaciones. Estaremos encantados de volver a recibirles en un futuro muy próximo.Un cordial saludo

10/10 Excellent

Sergio

Stayed 4 nights in Jul 2022

2/10 Terrible

Antonio

Stayed 2 nights in Jun 2022
Response from Isabel Carballo-Reception manager on Aug 23, 2022
Estimado cliente,Nuestro objetivo es siempre dar el mejor servicio al cliente por lo que si su estancia no fue gratificante y en un futuro decide visitarnos de nuevo, estaremos encantados de poder hacer que todas sus peticiones se cumplan y su estancia sea satisfactoria.Reciban un cordial saludo

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabogata garden
Muy bien pero eche en falta unos accesos más comodos desde la habitacion a las instalaciones y que no hubiese animación nocturna
Stayed 1 night in Apr 2022

6/10 Okay

Rosely F.

Liked: Property conditions & facilities, room comfort
Um hotel lindo , porém caro na parte de alimentaç.
O hotel é lindo, mais não indico p casal pois tem muitas crianças e é super barulhento. A piscina é maravilhosa e os funcionários são super atenciosos. O café da manhã é fraco. Quando chegamos pedimos dois hambúrguer e nos foi cobrado 50 euros… não compensa comer nada no hotel 😡
Stayed 12 nights in Sep 2021
Response from Isabel Carballo-Reception manager on Oct 19, 2021
Estimada señora Fernandes, Nos alegra saludarles y comprobar que han disfrutado de sus vacaciones. El problema que hubo con los 50€ se solucionó a la salida como usted ya sabe, ya que el precio de la cena en restaurante es de 25€ por persona y ustedes sólo consumieron una hamburguesa cada uno, por lo que se le hizo el negativo y se les cobró sólo las hamburguesas que consumieron. Esperamos que nos vuelvan a visitar muy pronto y no vuelva a haber ningún inconveniente. Reciban un cordial saludo

8/10 Good

Octavian, Capralba

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto, solo che l'isolamento acustico non ti lascia dormire finche non si adormentano tutti nel albergo, si sentono tutti i rumori nei corridoi
Stayed 1 night in Oct 2019
Response from Sara. Responsable de reservas. on Oct 27, 2019
Gentile ospite. Grazie per aver soggiornato al Cabogata Jardín Hotel & Spa. È un piacere sapere che il soggiorno presso la nostra struttura e stato di vostro gradimento. Ci dispiace sinceramente per il disturbo relativo ai possibili rumori, che comprendiamo vi abbiano potuto cansare un disagio. È sempre nostra prioritá conoscere l' esperienza dei nostri clienti per poter cosí migliorare la qualitá dei nostri servizi. Le porgo distinti saluti.