Reception
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Reviews of Hotel Rice Bulevar

3 out of 5
Hotel Rice Bulevar
Bonifacio Zamora de Usabel, 1, Burgos, Burgos

Reviews

8.4

Very Good

Rating 10 - Excellent. 242 out of 664 reviews" "
Rating 8 - Good. 310 out of 664 reviews" "
Rating 6 - Okay. 86 out of 664 reviews" "
Rating 4 - Poor. 19 out of 664 reviews" "
Rating 2 - Terrible. 7 out of 664 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

annick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Heat was necessary but it was not working and it was too cold
Stayed 1 night in Sep 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark parking garage for 15 Euros.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 1 night in Aug 2023

8/10 Good

SERGIO, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel with clean and comfortable room and bath. It's only a ten minute walk to the Cathedral. Not the most exciting location, yet convenient and safe. Central bus station only ten minutes away. Good value for the money. Friendly staff at the front desk.
Stayed 3 nights in Aug 2023

6/10 Okay

ELENA O

Stayed 2 nights in Aug 2023

10/10 Excellent

Shawn

Stayed 1 night in Jun 2023

10/10 Excellent

Ully

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
safe parking and within a few minutes walk of the centre and a variety of shops
Stayed 1 night in Jun 2023

10/10 Excellent

DAVID

Stayed 1 night in May 2023

8/10 Good

Carla

Stayed 2 nights in Apr 2023

6/10 Okay

Alba

Liked: Cleanliness, staff & service

10/10 Excellent

Ruben

Stayed 1 night in Dec 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Edward

Traveled with family
We had no booking conformation or support so could not find or stay feeling totally let down never again
Stayed 1 night in Sep 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been better
I was disappointed that the hotel was advertised as “a view of Burgos Cathedral” and that the view was only available if we opted for twin beds instead of a double bed.
Stayed 1 night in May 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience!
Great hotel. Staff very friendly and helpful. Room quite spacious for a city centre hotel. Very close to city centre.
Stayed 1 night in Feb 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was compact
Stayed 1 night in Jan 2022

10/10 Excellent

Susan

Liked: Cleanliness
Good view of Burgos. A short walk in to town. Ideal. Staff friendly and efficient.
Stayed 1 night in Dec 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with Burgos
The room was spacious and clean, we were very impressed with Burgos
Stayed 1 night in Nov 2021

6/10 Okay

Martin

Stayed 1 night in Oct 2021

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, room comfort
Lovely Hotel
Excellent modern hotel very welcoming and lovely room. Bed was very comfortable.
Stayed 1 night in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very comfortable and friendly staff
Stayed 1 night in Sep 2021

6/10 Okay

Nestor

Stayed 2 nights in Sep 2021

2/10 Terrible

clifford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Hotel Stay That We have Ever Had
We will never , ever, stay here again. We wanted to see Burgos but almost couldn't because of our stay at this hotel. We booked a superior room, which had a great view and nice patio on the 11th floor, but the weather was quite warm and the air conditioner did not work. We spent a hellish, uncomfortable night, and when my wife went down and complained the next day the desk clerk was sullen and blamed us/her for not knowing how to make it work.Well, they sent the housekeeper up (who seemed to be their handyman also, figure that one out) and she confirmed that it was not working. When I went down and resolutely told the clerk that I would not stay another night in the room I was met with a "so what" response. Finally when I became adamant, the clerk said that if they couldn't fix it they would move us to another room. This was after at least ten minutes of "so what responses", which was hard to take after a night of no sleep whatsoever. When we returned 2 1/2 hours later the air was working but we were told under no circumstances to remove the "card" that had been placed in the switch at the door. Upon checkout we were met with sullen hostility like we were terrible problematic people. We have NEVER had a worse experience at a hotel ever, and we have traveled the world for far more than a decade. If you should read this but still decide to stay, you can't say that you haven't been warned. We must, however, sincerely thank the maid/"maintenance woman".
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Nice for the price but not child aware
Comfortable beds and clean room and bathroom. Window exteriors were very very dirty so it gave a negative feeling to being in the room with the curtains open. They were kind enough to provide a cot for our little one, but it was missing the solid base so the metal bars under the thin soft mattress would have been dangerous and very uncomfortable. Also no sheets whatsoever and no pillow were provided. So we didn't use it. We didn't want to bother the night receptionist as it was late already. We thought it unusual that it was delivered in such a poor state. Our little one slept with us in the bed in the end. Otherwise a comfortable stay.
Stayed 1 night in Jun 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Quentin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bulevar Burgos 1 night
Difficult to say much as I was there just one night and out with a friend a lot of the time. The hotel was clean though the reception area a little narrow for social distancing leading to a couple of mask to mask encounters particularly coming out of the lift. Overall I felt pretty safe though. Room was comfortable and clear. Didn't try the catering partly due to the issues above. Parking very close and convenient which was important though a bit on the pricey! I would stay again (as indeed I am tomorrow on my way home ....)
Stayed 1 night in Aug 2020

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Ryu

Business traveler
Disliked: Property conditions & facilities
Wrong location in map
Hotel location of this hotel is wrong. I chose this hotel, as location is close to city center. But actual location is a bit far.
Stayed 2 nights in Mar 2020

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Sol

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overall a pleasant stay, parking could be a little cheaper not so bad for one night for more it would mount up at €15 a night. Short walk to the centre ideal position.
Stayed 1 night in Jul 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close by to the old town
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the city, close to main attraction. Reasonably convenient underground parking.
Stayed 2 nights in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
A very comfortable hotel in an ideal location for using Burgos bus station
Stayed 1 night in May 2019

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was overheated and no way to deal with it. Hopefully fixed by now.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience !
At check in we paid for parking , no explanation of how that worked , got stucked inside the parking garage with no way out. Only because we had a chip on the phone to call front desk we manage to get out, otherwise we would still be there. Also a smell in the room , whatever they use to clean it stinks. And at the breakfast only Pepe was nice , the other waiter very rude.
Stayed 1 night in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Great stay in Burgos. Very friendly staff. They all do a great job!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with secure parking close to city centre.
Stayed 1 night in Jan 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Fine
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 1 night but the room is clean and staff are helpful
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close to all main tourist attractions. Nice enough hotel
Stayed 2 nights in Sep 2018

6/10 Okay

Nir

Small room but fair value for money
I spent one night waiting for a flight so I didn't care much about the hotel but still I read many reviews and some aspects were disapointing. The room was quiet little with out a window and the sink in the bathroom was not drain as it should However, the location is excellent and the stuff is very friendly and I guess that other rooms may be better
Stayed 1 night in Sep 2018