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Reviews of Hotel Eurostars Regina

3 out of 5
Hotel Eurostars Regina
Calle San Vicente, 97, Seville, Seville

Reviews

8.0

Very Good

Rating 10 - Excellent. 241 out of 751 reviews" "
Rating 8 - Good. 339 out of 751 reviews" "
Rating 6 - Okay. 118 out of 751 reviews" "
Rating 4 - Poor. 30 out of 751 reviews" "
Rating 2 - Terrible. 23 out of 751 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Lovely little hotel. 1/2 reception staff were very helpful. Shower head leaked. Beds comfortable and lobby was lovely.
Stayed 1 night in Apr 2024

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities
Easygoing
Stayed 1 night in Mar 2024

8/10 Good

Juan Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio,habitaciones cómodas menos la cama y ruidoso porque nos dieron una habitación justo enfrente de Recepcion
Stayed 1 night in Feb 2024

2/10 Terrible

Brandon

Stayed 1 night in Jan 2024

6/10 Okay

Ming

Traveled with partner
Liked: Cleanliness
Friendly Staff, relatively cheap breakfast but room temperature difficult to adjust
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

SATOMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean room, cleaners are doing good job.
Stayed 6 nights in Jun 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really welcoming, they all were pleasant and had a great attitude.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sergey

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 1 night in May 2023

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no notice during the reservation process that their parking is limited and you must reserve it in advance. We arrived with a car and were turned away for parking, creating a big hassle, if you know Seville at all. Terrible communication. Nice hotel.

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service
The hotel has a very good location, near to restaurants and historic places. I didn't like that the A/C or in this case heater situation, it was centralized. I do not like to use the heater unless it is absolutely necessary. The room temperature was set to 24 degrees Celsius and that is too hot for me. Had to sleep with the window open, but my room was above the restaurant which was very noise since 6 am, when they were preparing for breakfast. My room, 128, was very small compare to other double rooms, even the bed was smaller than others.

10/10 Excellent

Decio

Stayed 2 nights in Aug 2022

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very satisfied , good attention , the rooms are good .
Stayed 2 nights in Jul 2022

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is stunning, small room for 3 people, shocking the price increase due to a football match.
Stayed 1 night in May 2022

8/10 Good

Maite

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

george, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel al little far from center
Stayed 2 nights in Mar 2022

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Lauren

Stayed 5 nights in Feb 2022

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing weekend and stay
Amazing vallue for the price, rooms were cool modern clean. Beds are huge and very comfy. Staff also very friendly. Vending machine sells alcohol which is great
Stayed 3 nights in Jan 2022

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2021

10/10 Excellent

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Buffet was excellent. Hotel was new and easy to navigate
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Noisy and uncomfortable
Very uncomfortable beds and pillows, the room we were in was extremely noisy: next to the elevator at the ground floor. People would walk , dragging their suitcases the whole night long , talking loudly and waking us up every hour! Terrible experience !
Stayed 1 night in Oct 2021

6/10 Okay

lisset

Disliked: Amenities
Stayed 4 nights in Sep 2021

8/10 Good

Maria

Stayed 1 night in Jun 2021

6/10 Okay

HenriH, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice hotel, well located in a very good area. Decent breakfast, friendly staff, elegant rooms, comfortable beds at a very competitive price. However, the sound proofing is terrible and the worst I have ever experienced in a hotel. I was first put in a room next to reception, in front of the elevator. I could hear conversations at reception and the constant ballet of people with their wheeled travel bag. 30 min after checkin, I asked if there was another room available with no success. Tried again an hour later and bingo, there was another room available on the 1st floor. Sound issue was better though the walls of this room were paper thin. I could hear one neighbour showering and coughing. The other neighbours chatted one night until 2 am at a low level but could still hear them. It’s really a shame that they did not put any money in minimum sound proofing. I would probably never stay again just because of the sound issue. I wish I could give a good review but the noise was a real issue
Stayed 3 nights in Sep 2020

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a good location. Highly recommended
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was very small but modern and comfortable. French windows looking out onto the street were an added bonus Good location around 10 minutes walk into the city, some nice bars and cafes at the end of the street (about 5 minutes walk). Area was quiet at night Staff friendly. I’d class this as a decent 3 star hotel
Stayed 2 nights in Dec 2019

8/10 Good

Bikas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room size was very small
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all hotel was nice my flight was early morning and I booked taxi through hotel and driver charge me more than doubled what the meter was showing
Stayed 1 night in Dec 2019

8/10 Good

Tonye

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/10 Terrible

Carlos

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, fresh look about it. Room was of a good standard however on this occasion the air conditioning wasn`t working properly and our room temperature was stuck on 29 degrees! We did ask if it could be sorted out but got told twice that the engineer was going to come tomorrow.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive decor and design, comfortable and nicely appointed room, friendly and helpful reception staff. Good choice of food at breakfast.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente service and Excellent Hotel very near of everything you need to see in Sevilla
Stayed 1 night in Sep 2019

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ask about Parking!
Pay extra for parking ( should be included considering the terrible parking conditions in Seville). There are 12” of space to walk by between end of bed, wall & TV mounted on wall (terrible), the sink was plugged during our two day stay (reported). The rest was excellent, clean, good breakfast ( Pay) & great A/C. Staff could be friendlier but it’s been the same throughout Spain. It’s like they are tired of dealing with tourists.
Stayed 2 nights in Aug 2019

10/10 Excellent

Karen, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the presentation of the hotel was great
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Ok I was initially offered a room right by reception where you could hear pretty much the conversations and noise of the reception and lobby area. This was having been re assured by reception that it was “super quiet,” so think I was being fobbed off. I was offered another room which I was warned would be noisy too in the morning as it over looked the breakfast area but it was an improvement on the room by reception. During my stay I noticed a few conversations going on with staff about changing rooms. Was ok for what I paid at a special rate as it was booked well in advance but I would have been disappointed if I had paid the rate that cropped on google when I was checking the location. They could do with having instructions on how to use the air con control , took a while to work out. Location ok if you don’t mind a bit of walk to get a feel for the city.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the hotel was comfortable and easy to get around from.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
The pictures on the web focus on the beautiful indoor foyer area. The first room we checked into had a lot of fruit flies. We quickly alerted the front desk who sent a cleaning woman in with raid...she proceeded to spray the room while we were still in it. We asked to be mixed as the poisonous fumes were still in the air. The second room was much better. The only other observation was that the hotel was pretty far from the center...we ended up moving to a different place after day two because of the location.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, generally friendly staff - a bit of a walk from the major old town attractions. Very difficult to access by car.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must try harder
Lovely hotel, stylish and comfortable. My only gripe is the fact that reception staff did not open the gate to the car park despite my mentioning I was blocking the street.p! One button press on a remote control solved this but that was after two taxis, a van and two private cars shouted at me for obstructing the street. Room was noisy in the morning because breakfast is served in a courtyard below the window.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
המקום ברמה סבירה. קרוב לנהר. לא רחוק מרוב האטרקציות באיזור. נחמד לגמרי
Stayed 2 nights in Jun 2019

2/10 Terrible

Taimoor

Disliked: Cleanliness, staff & service, room comfort
Chaos weekend!
I was given single room while I booked a double room. Hotel stated that they were fully booked and could not offer double room. Rude staff at checkin. Rooms are very hot and AC wasn’t working.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Ebke

Liked: Cleanliness, staff & service, property conditions & facilities
Average stay
Hotel was quite nice, modern. However my room was very hot aircon did not work and stays at 25 even though i have set the temp lower multiple times. Sleeping was really a struggle. Other downside was my room directly looking at breakfast area and it was not tinted so i couldn't really open my window unless i want people gavinh breakfast looking at me. Location was good with 10 mins walk to Alameda Hercules where restaurants are
Stayed 3 nights in Apr 2019