Ratings based on 453 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Great stay. I loved it! but I wish the pool was heated.
Comment from Hotel Management
Apr 12, 2017 by Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at the Comfort Inn & Suites Orem. I am glad you enjoyed your stay with us. Our pool is heated according to the Health Department's guidelines. I am sorry if you preferred it warmer, but I'm glad the rest of your stay was satisfactory. We hope you will stay with us again soon. Happy Travels, Lorraine Pehrson
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a good hotel very clean and fast.

Posted Mar 29, 2017
Would recommended to a friend! Stayed for one night and loved the room. Non smoking king size room loved it all. Very clean
Comment from Hotel Management
Apr 27, 2017 by Jill Mower, Hotel Management
Thank you for taking a moment to comment on your recent stay at Comfort Inn and Suites Orem. We appreciate your feedback and will continue to provide the best service and value to all our guest, we hope to see you again when travelling to Orem. Sincerely, Jill Mower General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Great value for travelers!

Posted Mar 11, 2017
One of the nicest overnight stays for the least amount I've paid in a long time. Awesome!
Comment from Hotel Management
Mar 13, 2017 by Front Office Manager, Hotel Management
Dear Joan, I am happy to read of your great stay at The Comfort Inn and Suites Orem. Your comments are important; they help us to continue to provide the best care possible to all our guests. Thank you for staying with us, and we hope to see you again soon! Best Wishes, Lorraine Pehrson Front Office Manager Comfort Inn & Suites Orem
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 2, 2017
Good price and in a good part of town. Would stay there again.
Comment from Hotel Management
Mar 6, 2017 by Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for writing a review on our hotel! We're glad that you enjoyed your stay with us and that everything was to your satisfaction. Best Wishes, Lorraine Pehrson Front Office Manager Comfort Inn & Suites Orem
3 out of 5
by ALAN

Posted Feb 13, 2017 on Hotels
My wife was really looking forward to a bath but there was no plug for the tub
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Dear Alan, Thank you for taking the time to leave a review on our hotel. I apologize that your room did not have a plug in the bathtub. Our staff is available 24/7 to help our guests with any issue that may arise. In the future, I hope you will make us aware of any issues like these, so we may correct them for you. We hope you will visit again soon. Best Wishes, Lorraine Pehrson Front Office Manager Comfort Inn & Suites Orem
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a convenient location.

Posted Feb 8, 2017
Pros: It is located close to restaurants,a shopping mall, a major road and the freeway.
Cons: The breakfast is very minimal and the weekday breakfast always the same with rubbery eggs and sausage.
Location: Very central to major highways, shopping, restaurants sight seeing.
The front desk staff is very friendly and make check-in and out easy.
Comment from Hotel Management
Feb 10, 2017 by Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to send us your feedback. Our guest's comments are important to us; they are very helpful in our efforts to continue to provide the best care possible to all our guests. I want to apologize for your displeasure with our breakfast items. We strive to have every guest enjoy all the amenities we offer, including our varied selections of complimentary breakfast foods, and we are sorry to hear that you did not. Thank you for taking the time to write this review, and once again we apologize for falling short on our part. We would love an opportunity to serve you again and not only meet, but exceed your expectations. Happy Travels, Lorraine Pehrson Front Office Manager Comfort Inn & Suites Orem
4 out of 5
by Marion

Posted Jan 26, 2017 on Hotels
The room was nice but it felt claustrophobic very small.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking a moment to comment on your recent stay at the Comfort Inn & Suites Orem. We appreciate your feedback, as it helps us more than you know. We hope to see you again when traveling to Orem. Best Wishes, Lorraine Pehrson Front Office Manager Comfort Inn & Suites Orem
3 out of 5
by David

Overnight in Orem

Posted Jan 16, 2017 on Hotels
Probably a good hotel, but our room had a cologne spill that was pretty bad, and a neighboring business had an allarm that went all night. In the morning I asked the desk clerk if he called it in, and he said no. I told him to call it in, for crying out loud!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2017
Room construction one door down, hotel was not full they could have kept all who stayed there away from construction. Especially When I arrived super late and ask to sleep in and not by disturbed Construction started at 8:30 I arrived at 1 am
Comment from Hotel Management
Jan 20, 2017 by Front Office Manager, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to leave a review regarding your recent stay at the Comfort Inn & Suites Orem. We apologize that we did not meet your expectations during your stay with us. It is our mission to provide our guests with the best possible hospitality and service. We will work with our staff to address the issues you have described. We would love an opportunity to serve you again and not only meet, but exceed your expectations. Best Wishes, Lorraine Pehrson
4 out of 5
by Virginia

Would stay here again

Posted Jan 12, 2017 on Hotels
We had a nice stay. Cookies every night! Good breakfast. The only negative was noisy neighbors a couple of nights.
Comment from Hotel Management
Jan 20, 2017 by General Manager, Hotel Management
Dear Virginia, I am happy to read of your great stay at The Comfort Inn and Suites Orem. Your comments are important; they help us to continue to provide the best care possible to all our guests. We hope to see you again soon. Best Wishes, Lorraine Pehrson Front Office Manager Comfort Inn & Suites Orem