Convenience hotel for BYU football game
Posted Sep 20, 2016
This is a refurbished hotel. It's roomy and clean but don't expect luxury. The lobby is very nice and the little food stand that brew Starbucks coffee which is great in Provo since there isn't a Starbucks store there. It's only a 10 minutes or less walk to the BYU stadium. We went to the football game, that's why I chose this hotel. If the reason why you are in Provo, Utah is for a football game or doing business with BYU, it's very convenient and affordable. However, if you want luxury, this is not the right hotel.
Comment from Hotel Management
Sep 21, 2016 by Ron H., Hotel Management
Thank you for completing the Expedia guest service survey regarding your recent stay with us.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the television reception not working properly. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Provo.