Ratings based on 52 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from San Martin de los Andes, Argentina

Very comfortable stay

Posted Jul 14, 2017
Excellent, friendly staff. A little too far out of the town centre but a lovely hotel in excellent setting. Room clean. Very good breakfasts. Would recommend and revisit.
3 out of 5
by ALAN from meadows place

green park

Posted Jul 15, 2015 on Hotels
A one night stay. The mini bar was locked. What a dumb move. One wonders why lock a mini bar in a locked hotel room? Are the maids not to be trusted? Shoukd I stuff all my clothes in the safe? Why not offer real scrambled eggs instead of the carton swill?
5 out of 5
for Everyone
by Ian from Adelaide

Outstanding hotel in Pucon

Posted Apr 8, 2014
Pros: The beautiful setting away from the busy downtown area. Excellent restaurant. Free WiFi and breakfast included. Easy parking. Wonderful concierge.
Cons: Nothing comes to mind.
Location: The hotel is on the edge of Pucon, away from the high-traffic downtown area. Well located for exploring the local sights including Volcan Villarica.
We spent two nights at Pucon Green Park Hotel. It was excellent and we especially liked the beautiful park-like setting with views of the mountains including Volcan Villarica. Our room was spacious with a lot of character including tiled floor and a wood-lined ceiling. We had a spectacular view overlooking the garden. An absolute highlight of our stay was the generous advice and welcoming support provided by the concierge, Cristina.
5 out of 5
for Everyone
by A verified traveler

Loved it!

Posted Nov 8, 2012
Staff was extremely helpful and friendly. Beautiful location
5 out of 5
by E.A.

Excellent Service Received

Posted Nov 5, 2012 on Hotels
The hotel provides excellent value for their rates. The location is not in the center of the town, it is located about an 8 minute drive away, or by taxi about CLP 3.000. The rooms are rustic in decor, but generous in size. The bathrooms are modern and very clean. The gardens are large and well-landscaped, and there were many large native birds (storks or some sort of wild duck) on the premises, with views of the nearby volcanoes. But the friendliness and personal service that we received during our stay was EXCEPTIONAL. We had some trouble with our rental vehicle prior to arrival at the hotel and when we called the hotel, they immediately sent the hotel van and driver to help us. We had also signed up for a hiking trip to a nearby volcano, with a 6:30 AM departure time from the hotel, and once we informed them of the early departure, the receptionist immediately offered to pack a breakfast "to go" box for us and it was all ready waiting for us the next day at 6:30 am. They also have bikes for the hotel guests to use and there are bicycle lanes between the hotel and the town center, so it is easy to bike into town.
4 out of 5
by A verified traveler

Great place to stay

Posted Feb 22, 2012 on Hotels
Great people, environment and facilities. Breakfast includes everything and if you don't want to go out for lunch or dinner restaurant inside is great. Bikes, entertaiment things and pool is great for summer time. Price trought Hotels.com is not so good deal, and they are a little bit messy with reservations papers.
4 out of 5
for Business Travelers
by Edward from Elko, NV

Great in Green Valley

Posted Jan 3, 2012
Pros: Tasteful decor, quiet setting, great views
Cons: no complaints
Location: about 3 kms from downtown Pucon.
This was a very comfortable hotel, well appointed and with American style amenities that can be rare in South America. The gardens and views are great and the location good, quiet and still convenient to Pucon. If you do not have a car there are taxi's and buses and they will lend you bicycles.
5 out of 5
for Everyone
by overlanders

good value

Posted Jan 1, 2012
Pros: pool
Cons: no ac
Location: excellent
excellent. Had a problem with the WiFi in our room so they gave a key for a pool view room to use when ever we wanted. Problem solved.
4 out of 5
by Leandro

Excelente custo beneficio

Posted Jul 23, 2017 on Hotels
Lugar lindo... bom atendimento, café da manhã muito bom... um pouco longe do centro, mas vale a pena pela lindíssima vista.
5 out of 5
by eloisa

Hotel y jardín preciosos

Posted Jun 5, 2017 on Hotels
Es un hotel muy lindo, con un parque precioso. La cocina no fue tan buena, la sopa muy rica pero la pizza bastante fea