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Staff are helpful and very pleasant, particularly restaurant staff who are excellent. food was very good although breakfast was a little cold at times maybe due to buffet. Communications leave a lot to be desired as I could not connect to my e-mails
I was having trouble finding a decent place in Shanghai without spending a small fortune. Most places in Asia are 2 twin beds maybe 2 full beds. First of all we travel alot and we always bring our 3 kids. 6, 5, and a 2 year old. We brought the kids to Shanghai Disneyland and now wanted to explore ...
Hotel is pleasant, has a very nice lobby. The. Rooms are nice and clean. Staff are friendly, a little mix up at front desk when I was told the room had not been paid for but that was quickly resolved!
Loved staying here. Have young kids and the unit was perfect for the family. Staff were really helpful. Location was great, everything at your doorstep and the metro only a short walk away. Will definately stay here again!
Hotel staff takes care of every need, is very friendly and efficient. A few hours after departure I received a lost and found note about forgotten headphones with offer to send it for free or hold on to it for me for 3 months - I can't remember when that happened to me last. Some polishing up of ...
This hotel has amazing river views and sits next to Shanghai convention center. World leaders have stayed this hotel for APAC summit or they have come to the opening ceremony dinner of Shanghai World Expo. I have stayed at the hotel a few times. At the recent stay in September 2017, I liked the new ...
The hotel was 5 star and the staff were more than helpful, Buffet breakfast was a little on the expensive side though but could purchase some bakery items at the cafe for a reasonable price. The room service breakfast menu was a lot cheaper. The hotel position was great as there were many eateries ...
very nice stay although for one night , food excellent, room excellent, staff excellent , location to airport excellent, will stay again next trip, worth the little extra very convenient with an excellent shuttle bus service to airport
When we just checked in on the first day found an apple charger on the desk. After we went out to eat and came back it was gone. The cleaning staff snuck in and took it, when we are not in the room but we still had the card key in the room (shows occupied). The staff tried to take it for her own ...
When I first walked in the room there was a dirty towel in the hallway. In my bed was a piece of paper from the bathroom. Under the bed was rubbish that had not been cleaned. The basin looked like someone had been eating nuts in it. Downstairs at breakfast my table was not clean either. I expect ...
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