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Consierge staff not friendly and helpful, the girl who greeted us during checkin has terrible manner. First day room service staff was terrible but from 2nd day onwards all are good. In general this stay is good as the location and room are quite satisfactory, easily accessible to everywhere
It was awesome!!!!! I really enjoyed at Four seasons hotel. The room condition and facility are all good. Especially, swimming pool is sooo romantic.
I booked the hotel because I was lead to believe it was at the airport. As it turns out it was $100 US each direction taxi ride. You should not list this hotel at Pudong. It is an hour ride away and you should pay for the taxi tares.
Good and clean hotel with in house variety of restaurants and spa. Metro station is right on the opposite pavement. Taxis can cause you sone trouble especially when travelling from downtown due to location of the hotel.
Professional staff, easy check in, welcoming, great hotel and room amenities. Close to shops, taxis and restaurants
After having a canceled flight due to the volcano in Bali, this is just what I needed. The staff were so helpful and courteous. They allowed me to use their phone when I had no way to connect with some apps online. Beautifully designed and spacious rooms. Great linens and amenities. They were also ...
When I first walked in the room there was a dirty towel in the hallway. In my bed was a piece of paper from the bathroom. Under the bed was rubbish that had not been cleaned. The basin looked like someone had been eating nuts in it. Downstairs at breakfast my table was not clean either. I expect ...
The staff are all very attentive and friendly. The room’s ceiling is a bit low so it looks a bit small. The bed was very comfortable. It is not a new building indeed but regarding the room environment and service it was very worth of referring.
1. Convenience - Very close to the business district, shopping center and residential area with wet market nearby. The Subway station is a short walking distance. 2. The hotel room is super clean. The bathroom is shining clean. Over the expectation
Room was very nice . A little far from city but close to metro . Hotel staff was very helpful. Food was a little on expensive side compare to restraunts in Shanghai .
Hotel is pleasant, has a very nice lobby. The. Rooms are nice and clean. Staff are friendly, a little mix up at front desk when I was told the room had not been paid for but that was quickly resolved!
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