Ratings based on 504 Verified Reviews

3.2 out of 5
56% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta,GA

Nice Hotel At An Affordable Price

Posted Jun 7, 2017
The hotel is in a good area and the staff is quite nice. The breakfast is quite good and the price is affordable. The beds are comfortable and the bathrooms are clean. My complaints: Room walls are thin. You can hear the music from the dining room late into the night. The parking your car charge The hotel tries to charge you PER bag they take to your room or put In the car.
Comment from Hotel Management
Jun 27, 2017 by reservaciones, Hotel Management
good day Thanks for your comments we will take them into account, each of your observations will be transmitted to each of our areas for follow-up, thanks for let us know this.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Feb 24, 2017
Location: Close to the bus station where i arrived.
The hotel was nice for an overnight stay. The price was good for a king size bed and a very comfortable room.
Comment from Hotel Management
Feb 27, 2017 by Divison room, Hotel Management
buen dia Muchas gracias por ser su mejor opcion queremos comentarle que seguimos trabajando para darle el servicio que ud merece y agradecemos sus comentarios
5 out of 5
by John

Best Western Plus

Posted Feb 16, 2017 on Hotels
Location location location great location for my needs great restaurants around there central is 10 minutes walking
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
buen dia Gracias por elegir Bw plus estamos a sus ordenes y gracias por dar su punto de vista es de vital importancia para nosotros es un placer servirle siempre
4 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
The bath tub Very small and old construction
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Good Afternoon thanks for your preference we are working for give to you the best service Sincereley
1 out of 5
by A verified traveler from SONORA,MEXICO

HORRIBLE EXPERIENCE

Posted Oct 24, 2016
I will never return to this temible hotel, there were BEDBUGS and I was bitten and cause me very itchy and welts . Very unpleasant experience, don´t recommend to anyone.
Comment from Hotel Management
Feb 25, 2017 by La gerencia, Hotel Management
buen dia Es una pena la mala experiencia que tuvo con nosotros nos apena enormemente tal situacion y que no haya sido de su agrado Estamos trabajando arduamente en esto y creame hemos mejorado mucho Atentamente La gerencia
2 out of 5
by A verified traveler from Texas

Posted Apr 26, 2016
Pros: no comment
Cons: Work on the water pressure, do not use potable water to wash hands, etc. Better comfort of the mattresses would be better.
Location: No comment
Beds were very uncomfortable. Water pressure was awful. Overall my experience was not satisfying.
5 out of 5
by Sara

This traveler left a rating score only Posted Mar 22, 2016 on Hotels
4 out of 5
by Celia

This traveler left a rating score only Posted Mar 5, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Great price.

Posted Feb 21, 2016
Very clean and comfortable. The room had a smart TV with Netflix which was great for relaxation. Room service is a big plus, too.
4 out of 5
by Kevin

Posted Feb 8, 2016 on Hotels
Staff nice and friendly although they are a little too attentive. Hotel very pleasant