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Expedia Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Standard Room
269 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Standard Plus
344 square feet
1 King Bed
Room sleeps 2 guests
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Junior Suite, 1 King Bed
387 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Master Suite
538 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only Puebla hotel in Historic Center, walk to Puebla Cathedral

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Pets allowed
Indoor pool

Location

Located in Historic Center, this spa hotel is within a 5-minute walk of Amparo Museum and Puebla Cathedral. Zocalo Square and Fort Loreto are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a bar/lounge, a rooftop terrace, and massage/treatment rooms.

Room Amenities

All 20 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find room service and free newspapers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

El Sueño Hotel & Spa features a full-service spa and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

El Sueño Hotel & Spa is a smoke-free property.

  • Library
  • Bar/lounge
  • Rooftop terrace
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Free breakfast
  • Spa treatment room(s)
  • Year Built 2002
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Free wired Internet
  • Smoke-free property
  • Spa services on site
  • Luggage storage
  • Airport transportation - drop-off (surcharge)
  • Number of restaurants - 2
  • Laundry facilities
  • Total number of rooms - 20
  • One meeting room
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

El Sueño Hotel & Spa offers 20 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Free newspaper
  • Free WiFi
  • Minibar
  • Access via exterior corridors
  • Daily housekeeping
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Free dial-up Internet access
  • Individually furnished
  • Phone
  • Individually decorated
  • Free bottled water
  • Desk
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Room service (limited hours)
  • Satellite TV service

Where to Eat

A complimentary full breakfast is served each morning between 7:30 AM and noon.

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool.

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of MXN 350 per pet, per night
  • 1 per room (up to 33 lb)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Noise-free rooms not guaranteed

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Cash or credit card deposit required

Minimum guest age is 18

Caters to adults only

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 480 per vehicle
  • Airport shuttle fee per child: MXN 0.00
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • El Sueno Hotel
  • El Sueño Hotel
  • El Sueño Hotel Puebla
  • El Sueño Puebla

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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