Ratings based on 34 Verified Reviews

4.2 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

A little bit far from the city

Posted Mar 23, 2016
Pros: Rooms
Cons: Kids facilities
Location: Not much
Very good, great service. Just close to a very nice shopping mall
Comment from Hotel Management
Mar 28, 2016 by asistgerencia@hinnpuebla.com.mx, Hotel Management
We appreciate your kind comments, receiving recognition is our reason for satisfaction and excellence. On your next visit we can assist you so you can see places located near the hotel. We await you soon. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from washington state

Clean convenient economical. Friendly staff,

Posted Dec 23, 2015
Great breakfast buffet. Friendly staff. Twin beds were fine on space but a bit n
Comment from Hotel Management
Dec 23, 2015 by asistgerencia@hinnpuebla.com.mx, Hotel Management
Thank you for your comments, nice to have had you with us and enjoy the delights of the restaurant Meninas, as he realized the rooms are very spacious for comfort and all hotel facilities. the team at Holiday Inn Puebla Finsa expected soon and wish Happy Merry Christmas !! Sincerely J. Alfonso Gomez Q.
1 out of 5
by A verified traveler

Should not be a holiday inn

Posted Feb 5, 2015
Two hours to check in because they didnt have our expedia reservation, i show them my email confirmation and they want me to pay again. Staff really dont know anything about how hotels work. Wifi like it dosent exist, i have to use my phone data. Never come back to this holiday inn actually should not be a holiday inn
5 out of 5
Recommended
for Everyone
by Eloisa

Buenisimo

Posted Jan 7, 2014
Pros: Todo
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the business traveler.

Posted Apr 18, 2013
Pros: The safe in the room.
Cons: The restaurant was very expensive.
I was impressed that the room had a safe for valuables. The staff was friendly and helpful.
5 out of 5
Recommended
by A verified traveler from CHICAGO,IL

CONVENIENCE OF LOCATION

Posted Jun 9, 2010
VERY GOOD
5 out of 5
Recommended
by A verified traveler from Raleigh, NC

Great Room Service and Cleaning service

Posted Feb 10, 2010
would've been nice to have different restaurant options around the hotel. Overall everything was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Exelente servicio

Posted Jan 5, 2017
El personal es muy amable y la comida es exelente, pero los alevadores segyido se trababan, en Puebla hace frio y las cobijas del hotel no eran suficientes para abrigarme. Por lo demas el hotel es bonito y la limpiesa de las habitaciones muy buena.
Comment from Hotel Management
Jan 9, 2017 by Gerencia, Hotel Management
Apreciable huésped, gracias por el tiempo dedicado a sus comentarios, con gusto podemos proporcionarle más cobijas o apoyarle en la calefacción de la habitación, esperamos tener la oportunidad de verlo nuevamente es esta su casa. excelente inicio de semana.
5 out of 5
Recommended
for Families
by A verified traveler

Es un hotel ejecutivo y cómodo para la familia

Posted Dec 27, 2016
Pros: El gimnasio, la alberca, el restaurante, los cuartos limpios, los servicios de blancos en el cuarto, el elevador directo del garage al piso, vigilanci
Location: Bueno, si está cerca de las empresas pero si retirado del centro, en auto ya no se tiene problema
Muy cómodo y con todos los servicios que uno necesita para esta bien
Comment from Hotel Management
Jan 9, 2017 by asistgerencia@hinnpuebla.com.mx, Hotel Management
Apreciable huésped agradecemos sus valiosos comentarios, el hotel tiene una buena ubicación en la cual se puede desplazar a diferentes puntos de la ciudad, con gusto podemos guiarle con vías alternas en su próxima visita a este su Hotel. es muy grato también saber que disfruto de su estancai con sus seres queridos. Excelente inicio de año 2017 saludos cordiales. Atentamente J. Alfonso Gomez Q. Director.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Excelente opción

Posted Dec 11, 2016
Excelentes instalaciones y servicio. La ubicacion es muy buena.