Ratings based on 400 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Guanajuato, Mexico

Wonderful place to stay in El Centro

Posted May 2, 2017
Pros: Beauty, location, staff, amenities
Cons: ventilation in the bathroom
Location: The hotel is near El Centro, and thus is near shopping.
This was a remarkable hotel; great location, attentive staff, large and comfortable room, excellent restaurant and many more such as free parking.. Plus, the hotel is beautiful. If I had to find a fault, it was the lack of a ventilation fan in the bathroom. That said, I highly recommend this hotel for a short or long stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Close to everything

Posted Apr 28, 2017
Excellent Hotel! Staff like in any other place..some are good and others Excellent (for example Ana. Ana went above and beyond!). Rooms are roomy and clean. Restaurant is excellent. Will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

A beautiful and elegant hotel

Posted Mar 30, 2017
Pros: Rooms are well designed and comfortable. Furniture is made with authentic wood.
Cons: Less sweet stuff for the continental breakfast. Maybe include bread instead of cake.
Location: You need to cross a busy road to reach the historic district. Otherwise. It is fairly convenient locations with restaurants and stores nearby,
A gorgeous hotel with multiple courtyards, Staff is friendly and caring. Room is spacious with high ceiling. Bathroom is quite luxurious. Overall, an enjoyable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Too noisy

Posted Mar 19, 2017
Eventhough it is a beautiful hotel, renovated, clean and with the best restaurant in town it is extremely noisy! Due to the high windows and seilings you can hear everything coming from the patio and rooms up and down. I would recommend to find a way to stop outside noises that do not let have a quiet sleep at night. Besides this issue it was a great experience!
5 out of 5
by Elaine

Posted Feb 23, 2017 on Hotels
The room and the hotel were very attractive and created a beautiful environment. The staff was perfect. Everyone was gracious and helpful and could answer all our varied questions. The continental breakfast was healthy and well presented. Thank you for a wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Beautiful stylish Hotel

Posted Feb 19, 2017
Beautiful and stylish hotel. Many quaint features. Wonderful large and airy bedroom with huge well appointed bathroom with two sinks. Good restaurant and bar on site.
5 out of 5
Recommended
for Everyone
by A verified traveler from mazatlan

Good location. Within walking distance to Centro.

Posted Feb 13, 2017
Large, clean, modern rooms. The only thing that could be improved on is the continental breakfast. Staff was very helpful and friendly. Would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

A Wonderful Hotel

Posted Feb 2, 2017
We greatly enjoyed our stay. Quiet, lovely rooms,very friendly staff and a good restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Great location. Great price.

Posted Jan 31, 2017
Rocks. Try the filled chipotles at the lobby. Frikin 5 minutes from the town center -beautiful place.
5 out of 5
by Joel

A lovely experience

Posted Jan 29, 2017 on Hotels
A wonderful hotel. Beautiful, quiet and a great staff.