Reception

Reviews of Hotel de Talavera

2.5 out of 5
Hotel de Talavera
3 Sur 105 Col. Centro, Puebla, PUE

Reviews

6.8
Rating 10 - Excellent. 56 out of 348 reviews" "
Rating 8 - Good. 118 out of 348 reviews" "
Rating 6 - Okay. 98 out of 348 reviews" "
Rating 4 - Poor. 44 out of 348 reviews" "
Rating 2 - Terrible. 32 out of 348 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Juan

Stayed 3 nights in Apr 2024

8/10 Good

Christie

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

GAbriel

Stayed 1 night in Oct 2023

4/10 Poor

Margarito

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There. Was. Jaír. From other people. Bathroom not. Clean. Smell. Dury. Am very disapoited
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very clean room but shower head was not working.
Stayed 1 night in Aug 2021

6/10 Okay

John, New York

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. Endless stairs bec. there is no elevator. Mattress like a rock and pillows made up of different pillow fillings.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi was good, hot water was nice. Hotel is very dated & needs repair. Location is good. You will need earplugs because you can hear everything from other rooms even with the window closed. Honking of cars. Bed was not comfortable. Breakfast is a joke. Instant coffee put into a dispenser. Pre-toasted bread. I did not know you can even buy it this way! I stayed 2 nights & each time I had to ask for 'breakfast' as they keep things locked. Having water available to refill your own bottle was good. I will try a different hotel but this is ok in a pinch. Check in was easy.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Stayed one night in Puebla and got a bargain room here. The location was ideal given I didn't have long there - only one block from the main square making it easy to just dump my bags and head out to explore. Plenty of restaurants, shops and bars in the surrounding streets. The room (interior - quieter) was spacious and comfortable, simply furnished and decorated in a rustic style. Bathroom had good water pressure and hot water. No English TV channels but not important for 1 night and at that price. Good wifi and even a simple breakfast the next morning. Nice staff, who managed to cope with my only basic Spanish! The hotel asks guests to be quiet after 9pm, so I got a great night's sleep.Great price for for a central stay.
Stayed 1 night in Feb 2018

10/10 Excellent

Luis, Chicopee, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Catedral
The hotel does not have elevator, but that is not a problem because the hotel itself is very nice. The room was very quiet and comfortable. The people in the front desk were very nice.
Stayed 1 night in Dec 2017

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
BASIC, BUT BEARABLE !!
Very basic. The hot water in the morning shower would diminish since everyone else was taking a shower. This is a good inexpensive hotel when you just need one or two nights to rest up on a trip going home or else where. Free breakfast in only coffee and toast, juice, and don't take another toast ! They watch you. Location is wonderful !!! You are right near the main plaza and there is a great bakery across the street. The Location from the bus terminal is only about 10-15 minutes. Nothing fancy, but you will get a good night's rest, at least.
Stayed 1 night in Jul 2017

8/10 Good

angel, puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location above all. Simple but pleasant
This is a comfortable hotel. Has the basic amenities for a pleasant stay. The most outstanding feature is its location. It is just one block from Pueblas Zocalo. Several city tours can be arranged at its front desk. Its staff was always available and willing to provide information, suggestions etc.

4/10 Poor

Omar

Disliked: Property conditions & facilities, room comfort
Not worth it.
Everything was very old. Towels and bedding was torn. Wifi did not work.

8/10 Good

Nela, CR

Liked: Cleanliness, room comfort
Good enough
Staff have no idea how to treat clients. Hot water is not always available immediately. Clean and comfortable enough for a cheap stay.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Great value for money.
Really good value for money. The rooms and bedding are a little bit tired but they are kept very clean with daily housekeeping. Breakfast can be missed. Great location near to the Zocalo, fantastic hot showers and the man who works at night is very nice.

8/10 Good

Emma, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and practical
Great location for half the price of the 'posh' hotels you can see from your window! This was perfect for me: right by the Zocolo, but affordable, clean and with helpful staff. Yes, everything is a bit basic, but evrything works and is all you need if you want to be out and about in Puebla for much of the day and then have a pleasant place to sleep afterwards. A little Spanish with some staff is useful, but some speak English too. All staff were very helpful with directions, calling taxis, helping me book another night, etc.

6/10 Okay

Carlos, Fort Lauderdale

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Decent budget hotel
Hotel is old. Staff is friendly. Breakfast is a joke (just coffee, fruit juice and bread) and self service. Room is OK, but it does NOT have a/c!! I guess you get what you paid for, which is not too bad if you are on a budget. Plus very close, less than 2 blocks, from the zocalo (main square)

4/10 Poor

Isabel, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the zócalo
The bedding was dirty, some blood on the pillow cases, bathroom clean but the towels and shower curtain horrible. Way to noisy and staff not helpfull at all I had 2 big suitcases and there were so many stairs to my room. But you get what you paid for.

6/10 Okay

Lilia, Houston, Texas

Disliked: Cleanliness, room comfort
easy access to downtown
Very, very old installation, shower did not work properly, the smell of the bed was disgusting, sheets very old and ripped, room to small, no a/c, NO fan, towels smell bad. Customer service ok.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Basic, cheap, but very close to zocalo.
A bit noisy at times but for the price, no complaints. The "Breakfasts" were minimal at best but when your hotel is right in front of probably the best panaderia in Puebla (la flor de Puebla), who cares? The hotel is literally minutes from many of the best sites.

8/10 Good

Alan, San Miguel de Allende, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Basically good
For the price it was quite good. I will stay there again

8/10 Good

Susan, Helena MT USA

Liked: Cleanliness, staff & service, room comfort
Great little hotel
It is a comfortable and clean hotel. Doesn't really have a continental breakfast but there is a wonderful inexpensive restaurant across the street as well as a great bakery! Great proximity to the zocalo.

10/10 Excellent

Berenice, new york, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Fantastic. Free brek with delicious butter! Near the Zocalo and walking distance to everything. Very helpful and friendly front desk staff gave great advice and directions. You will love this place.

8/10 Good

Sonia, London

Liked: Staff & service
Great price for this location.
The hotel was in a great location just round the corner from the main plaza. The manager was really friendly and helpful - it is true what other reviewers have said that you need a paper copy of your booking which we have never experienced before, but they explained this was because of conning tourists trying to pull a fast one so fair enough! Also true that breakfast was only coffee, juice and toastbreads, but for the price and location, c´mon what do you expect! And we didnt have any noise problems while we were there and slept really well. Only one adverse comment is that the linen could do with renewing as was grey and torn, but was clean. Much better than we expected overall.

6/10 Okay

cathy, United States

Liked: Cleanliness, staff & service, property conditions & facilities
Close to must see sights and value
It is a simple, inexpensive hotel, but it's run by very helpful, warm people. We wanted to leave our bags at the desk while we went to see the city for 4 hours and while most hotels do accommodate this request at no fee, this was exceptional. We had six large bags and it required rearranging the entire storage area to accommodate our bags. We were met with pleasant smiles and help. Four hours later when we returned, collected our bags and the attendant called a cab for us, she made it clear to us how much we should not exceed in paying for the cab. We felt very looked after and cared about way beyond the call of duty! I have paid 3 x this much at Mexican hotels before and not got similar care. Only negative is there is little to no insulation between rooms and hallway. However, I travel with earplugs which made this not a problem. I would stay here again.

10/10 Excellent

Erin, Pachuca

Liked: Cleanliness, staff & service, room comfort
Great value, friendly staff :)
This hotel is a good deal for the cheap price. It's extremely close to the zocalo (the center square) and it's safe. It's a little worn, but clean. There was hot water all the time (trust me, that doesn't always happen in Mexico) and drinking water was available in water coolers out in the halls. The staff were very helpful and answered all our questions about the area. They brought extra blankets to our room when we asked, and the room was cleaned every day. The "breakfast" was just toast with butter and jam, coffee, and juice. Overall it's a great value - clean, friendly staff, and great location for a low price. I'll definitely stay there again if I go back to Puebla :)

4/10 Poor

male, puebla

Liked: Cleanliness
Disliked: Staff & service
They dont make you welcome.
The night guy is ok but the lady during the day very judgemental.hotel del centro half the price

6/10 Okay

Isman, California

Liked: Staff & service
Clean and Centrally Located
I stayed for 17 days and was more than satisfied with the price and the location. The staff was very helpful and accommodating.

6/10 Okay

bouloub, Canada

Liked: Staff & service, room comfort
Noisy
Our stay in Talavera Hostel was very very noisy. There was people coming back at night, screaming, vomiting and partying. Walls are so thins that you are always waking up in the middle of the night. However, staff was pretty helpful and pleasant and location was very good, close to main touristic attractions. If you want to rest, you should not be sleeping there.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Luis, dortmund, de

Liked: Cleanliness, staff & service, room comfort
Best Value EVER
Extremely cheap. Good service. Clean Room. One block away from the zocalo. I wouldve payed doubel the price and still be very satisfied.

6/10 Okay

Mari, Tijuana

Liked: Cleanliness
Disliked: Staff & service
No muy comodo. Not that comfy
Pros: Is is a good area close to the historic center. Good price. Parking. / Esta en buena zona por el centro historico, buen precio y tiene estacionamiento Cons: Continental breakfeast is a bread with strawberry jelly, if you ask for juice, you get a small measure. Pillows are uncomfortable. No AC. A very noisy light is turned on in the stairs of the 2nd floor during night.

8/10 Good

Sergio, Mexico

Liked: Cleanliness, staff & service, room comfort
Great for the price
Very good location, the room is clean. A little bit old but if you are coming alone and one for one night is very good. 3 blocks from the Zocalo. The bed was not very confortable.

8/10 Good

Staci, Arizona

Liked: Cleanliness
Basic hotel with free wi-fi near Zocalo
This hotel services and amenities are quite basic, but you can't beat the location for the price, and it includes free Wi-Fi, which is a huge bonus and a must for me. The Zocalo and Cathedral are just a quick 5-10 minute walk away, and all the rest of the historic city sites also nearby.

4/10 Poor

Mark, Montreal, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Hotel, horrible service
The clerk wouldn't let us in without a printed copy of our Hotels.com receipt (not required by Hotels.com). His attitude was horrible and he basically told us that this was our problem and that he wouldn't help. The location is however excellent and the room spacious. Towels and pillows were cheap and worn out.

8/10 Good

Aren, Dallas, TX

Disliked: Cleanliness, room comfort
Great location, decent hotel
Great location within walking distance of the zocalo and around many older buildings and cathedrals. The people at the front desk were nice. The one guy spoke pretty good English, the lady did not but she was patient and helpful. They keep both your car keys and your hotel key at the front desk whenever you aren't using them, which seems kind of weird but there was never a problem when I needed the keys back. Parking is free which is great because there isn't a lot of parking in this historic area. This is an older hotel, so don't expect a lot. The wifi can be good some days, other times you have to stand on the stair right next to the box and still can't keep connected. The water takes a very long time to get hot. There is a lot of noise from the other rooms. The bed is very hard. However, the amenities are adequate especially for the price.

8/10 Good

Teri, oaxaca, mx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great find in centro Puebla
Got a great price on Hotels.com - 150 pesos less than listed at the hotel. We were 4 people, 2 double beds in each room. We found the people very pleasant, the bed comfortable, the wifi excellent and the rooms very clean. Even had a bathtub. We had the front rooms 111 and 113 but there was not much noise. One block from the zocolo, safe parking.

8/10 Good

dmbr, City of Puebla

Liked: Cleanliness, staff & service, room comfort
No Frills - Perfect location - great price
We knew that the hotel would not be fancy. What we wanted was a great location for walking to various sites at a low enough price that we could afford to dine well. This hotel was exactly right for what we wanted - only a block and a half from the main square. Fabian at the desk was very accomodating and helpful. There was no elevator, but we had good help with our luggage. The room was barebones but clean and had shelves for clothing plus 2 desks with chairs. Thank you Hotels.com.

8/10 Good

Kian, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must-see sights
Pretty good

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

MBDS, Mpls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and wonderful service
Loved it!

6/10 Okay

Ragini Shah

Liked: Cleanliness, staff & service
You get what you pay for
This hotel is basically what a lot of other people said. The rooms are clean but basic. We had a choice of a room with no window or a room on the street and chose the street which was of course noisy. There is no elevator so do not believe the hotels.com description of this place. The staff was friendly enough. I don't know what it would be like if I did not speak Spanish but everyone tried to help us out. The real issue was the bathroom which was big and clean but had an old tub and a shower curtain with holes in it. When we complained, they came and put duck tape on the holes - about 5 of them. At least the whole bathroom did not get wet. I think this place is fine for a one night stay but I would not recommend it for more time. We were there during a Mexican holiday so we did not have a lot of options but I do not think I would go back unless I had to.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
great for couples, buisness....
Everything was great, and friendly, clean....and welcoming.

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Room comfort
good location, a few problems
The hotel is very well located and the price is good. They have thought about some things that make people more comfortable in a low-priced Mexican hotel: toilet seats, shower curtain, bathtub!, reading light, kleenex dispenser. The room was very clean but...the bathroom deodorizer made me feel sick it was so strong, the pillows were terrible, the sheets were threadbare and the "breakfast" was practically non-existent. It is a very long haul to the second floor bur the reception clerk kindly helped me with my bags. The room looked out on a ventilation shaft but with a skylight it was bright and airy enough. It was quiet and the mattress was firm but comfortable.

6/10 Okay

Ahmed, STL.MO

Liked: Staff & service
Good
I don't really recommend this hotel if you want something very clean and nice

8/10 Good

César Linton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y atención del personal
Stayed 1 night in Apr 2024

10/10 Excellent

Ahuitzol

Liked: Cleanliness, amenities, property conditions & facilities
Downtown
Stayed 1 night in Apr 2024

10/10 Excellent

Johanna Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Solo que tuviera más accesibilidad para personas discapacitados
Stayed 1 night in Mar 2024

10/10 Excellent

xochitl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal del hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Manolo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y excelente trato
Stayed 1 night in Mar 2024