Needs a lot of work
Posted Jun 13, 2015
Decent location in Puebla however the hotel is in desperate need of renovation. Everything in the room is very, very old. The toilet did not work when we got there and although the staff were quick to replace a broken part, it then took 20-30mins to be able to flush again everytime you used it, so still wasn't in great working condition. The place is kept clean but everything does feel as though it will fall apart when you touch it. Perhaps ok as a one night stop over.
Comment from Hotel Management
Aug 11, 2015 by gerencia ventas, Hotel Management
Thanks for staying with us , we will follow your comments , we are working to give better service