Get an overview of this hotelColonial Puebla hotel in Historic Center with restaurant

Popular property highlights

Free WiFi
Restaurant
Business center
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Historic Center, this hotel is steps from Zocalo Square, Poblano de Arte Virreinal Museum, and Santa Monica Convent and Museum of Religious Art. Palafoxiana Library and Street of Candies are also within 5 minutes.

Hotel Features

This hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.

Room Amenities

All 88 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Guests will also find room service, free newspapers, and free local calls.

 Guest Highlights

Our Guests Love
  • Good location

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A business center is on site.

Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Colonial hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 88 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Free WiFi 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Long-term parking (surcharge) 
  • Offsite parking discounted rates available 
  • Year Built 1700 
  • Number of meeting rooms - 2 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge), Self parking (surcharge), Offsite parking discounted rates available

Room Amenities

  • Free newspaper 
  • Ceiling fan 
  • Phone 
  • Free local calls 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Satellite TV service 
  • Iron/ironing board 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (limited hours) 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.

Cafe del Portal - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 150.00 per person (approximately)
  • Self parking fee: MXN 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • del Portal
  • del Portal Puebla
  • Hotel del Portal
  • Hotel del Portal Puebla
  • Hotel Portal

We should mention

No pets and no service animals are allowed at this property.


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