Ratings based on 98 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, United States of America

Good value hotel

Posted Nov 15, 2016
Hotel has very friendly and accommodating staff. Good value for the price.
Comment from Hotel Management
Dec 15, 2016 by Jorge F. Sandoval. , Hotel Management
Dear Customer, I am delighted that you have found in Hotel Plaza Poblana the service and comfort that you were looking for, that you have enjoyed the attention of our staff and have been to your liking. Thank you very much for your visit and we hope to see you soon.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2016 on Hotels
4 out of 5
by Emily from Fresno

Not bad, would stay there again

Posted Jun 11, 2016 on Hotels
The hotel was good overall, except for the fact that we had to wait three days for an iron. Loved the fact that everything was close by, food, stores, restaurants and the Central bus station were very accessible.
3 out of 5
by John from Valle de Bravo, Mexico

Bring Ear Plugs, great for connection on a Bus.

Posted Feb 24, 2016 on Hotels
The rooms have paper thin walls, the YOUTH who were drinking in the next room, didn;t settle down until 5 30 in the morning. Probably wasn;t the fault of the hotel, we called security, they asked them to pipe down, but they never did chill. About 6 30 they finally went to sleep, and it was time for us to get up. A bad night.
Comment from Hotel Management
Jun 25, 2016 by Elizabeth, Hotel Management
Thanks for your visit in the hotel and sorry for the noise problems.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Hotel in puebla

Posted May 10, 2015
It was a good experience , good location, it was easy to get a taxi because the taxi site its across the street , and the room was clean
Comment from Hotel Management
Jul 8, 2015 by Hotel Plaza Poblana, Hotel Management
Thanks for your visit¡
4 out of 5
Recommended
for Families
by A verified traveler

I would recommend this hotel

Posted Aug 7, 2014
Pros: Location and breakfast buffet.
Cons: better and larger swimming pool. Current one is small and un-heated.
Easy to get to if you are driving or arriving by bus *right across the street from the central bus terminal). Structure is newly remodeled and focused on "business class" travelers. Choose the breakfast plan to be included: it's a morning buffet and well worth it. Staff is friendly and useful specially regarding visits and sightseeing in the region.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2014 on Hotels
3 out of 5
by A verified traveler from CDMX

Hotel en remodelación, frente a estación de autobu

Posted Aug 23, 2017
Pros: Mostrar la foto real de la habitación que se reserva.
Cons: Para los que viajan en autobús probablemente si sea una buena opción.
El hotel se encuentra en una zona popular muy concurrida a mi parecer insegura, frente estación de autobuses y cantidad de puestos ambulantes, junto a una gasolinera, Reservamos una habitación que al verla estaba en condiciones de descuido, viejas, en otra área del hotel ya remodelada nos dieron opción de cambio que aceptamos generando un gasto extra importante reservamos dos habitaciones, el estacionamiento se ocupó en su totalidad durante la tarde - noche al llegar en la madrugada estaba cerrado el estacionamiento del hotel y el auto debía quedarse afuera aún cuando registramos el auto a nuestra llegada por la tarde y la necesidad de contar estacionamiento seguro, detalles e inconvenientes que generaron gastos extras, inversión de tiempo y riesgo para los usuarios.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saltillo, Coah.

Un buen hotel ubicado estrategicamente enfrente de

Posted Jun 29, 2017
Pros: Ubicación, cerca de la Central de Autobuses de Puebla y cerca de restaurantes y algunas tiendas importantes. Si se quiere viajar a otros lugares dur
Cons: No habia suficientes toallas, ni shampoo. Dar un poco de mantenimiento a las puertas.
Buen hotel, trato esmerado y bien ubicado si se quiere viajar a otros lugares cercanos a la capital de Puebla.
Comment from Hotel Management
Jul 10, 2017 by E-Commerce Hotel Plaza Poblana, Hotel Management
Nuestro personal, así como las instalaciones y los servicios que tenemos, los ofrecemos siempre con el objetivo de ser la mejor opción de hospedaje en la Ciudad de Puebla. Nos alegra que nuestro servicio haya sido agradable para usted, esperamos verlo pronto.