Ratings based on 384 Verified Reviews

3.7 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Too hot

Posted Jul 3, 2017
The rooms don't have air conditioner and room gets super hot. There is no sir flowing thru the windows
Comment from Hotel Management
Jul 14, 2017 by Edmundo Morales , Hotel Management
Dear guest, After greeting you, I want to thank you for taking the time to send us your valuable comments, which will certainly help us to improve our services. Thank you very much for allowing us to serve you, thank you for choosing Hotel Señorial in Puebla.
4 out of 5
Recommended
for Everyone
by A verified traveler from chula vista ca

perfect location

Posted Jun 29, 2017
Pros: location
we had a wonderful time in hotel senorial staff were really helpful.
Comment from Hotel Management
Jul 14, 2017 by Edmundo Morales , Hotel Management
Dear guest, After greeting you, I want to thank you for taking the time to send us your valuable comments, which will certainly help us to improve our services. Thank you very much for allowing us to serve you, thank you for choosing Hotel Señorial in Puebla.
4 out of 5
Recommended
for Students
by A verified traveler from Canada

walking distance to the zocalo and cathedral

Posted Apr 6, 2017
Pros: close to the centre of the city
Cons: noise from the inner courtyard
Location: cathedral, zocalo, market, and restaurants
Clean and modern hotel near the centre of the city
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, perfect location

Posted Mar 26, 2017
Had a great time, excellet customer service The restaurant is the best!!!
3 out of 5
by A verified traveler from TX

This hotel does not have A/C they only offer fans

Posted Mar 24, 2017
Pros: Close to shopping
Cons: the honesty of your disclosure of amenities such as AC and wifi needs a top notch improvement having to request a code every hour is ridiculous.
I was very disappointed with the management when I had requested a cancellation due to realizing they did not have a/c in the hotel and the management was extremely rude; hence, they do NOT disclose this information on their website. The wifi does not work you have to have a code almost every hour. The hotel is across from a beautiful church, however; the bells willllllll ring. The restaurant service is horrible, they took forever and the food is not that great. Its best to eat at the Zocalo which is about three blocks. This location is close to stores and it is safe. The Parian which is a hot spot for souvenirs is about two blocks proximity. Its a nice hotel, they just need to be honest on the website, the rooms are small for two full beds, the TV did not work.
3 out of 5
Recommended
for Everyone
by A verified traveler

Near historic sites

Posted Mar 3, 2017
Everything went well except for wake up call and restaurant service which was lacking in attitude
Comment from Hotel Management
Mar 4, 2017 by Edmundo Morales, Hotel Management
Dear guest, we thank you for taking the time to share your experience, your comments are very valuable to us as they help us to improve our services. We asked for a sincere apology for the poor attention of the alarm clock and our restaurant. Cordially
5 out of 5
by A verified traveler

Posted Dec 7, 2016 on Hotels
Very nice in limit city and more grow city this years
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

I didn't like the smell of the Sewer

Posted Nov 10, 2016 on Orbitz
Location: A great location, you can go to a lot of interesting places walking!!!
The housekeeping service was great! The cleaning lady was very helpful and nice!
5 out of 5
by A verified traveler

Convenient and clean

Posted Nov 2, 2016 on Hotels
Friendly Service Wiifi does not work well
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Feb 16, 2016
Pros: The location, the comfort, and the size of the room.
We liked everything about this hotel and we had a very good 2 night stay.