Ratings based on 409 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Jose

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close

Posted Apr 3, 2017 on Orbitz
Check in / check out - fast and friendly Room - clean and comfortable, light on closet was not able to turn off Room service - took about 40-50 min when it was advised it would took 30 min Chose this hotel because I stayed there a week before during the Bimbo Bread Top Managment Meeting, all the staff was super attentive and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good business hotel

Posted Mar 10, 2017
Spacious room and good breakfast buffet and retsurants
5 out of 5
by Cristina

This traveler left a rating score only Posted Feb 3, 2017 on Hotels
5 out of 5
by Solomon

Lovely hotel

Posted Jan 22, 2017 on Hotels
Beautiful hotel, friendly staff, nice clean room, with a great, comfortable king size bed. Pet friendly! Would definitely stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
5 out of 5
by Patricia from Chicago

Puebla Get-away

Posted Jul 26, 2016 on Hotels
Enjoyed the ambiance. Bar and restaurant service were slow but we were not in a hurry.
4 out of 5
by Kerry from Cranbrook, BC

Great short stay

Posted Jul 3, 2016 on Hotels
I spent a quick overnight at the hotel after arriving late at the airport and departing early the next day on my way to do a trek on Pico de Orizaba. Everything was great, from the quick check in, the quality and comfort of the room, great wifi, and super service. On top of that, the price was incredible as I would have normally expected to have paid 50% more for a hotel of this quality.
2 out of 5
by Myung Ho

This traveler left a rating score only Posted Jun 21, 2016 on Hotels
2 out of 5
by JUAN CARLOS

Posted Jun 13, 2016 on Hotels
Room was old and dingy. Not what you would expect from this chain.