Ratings based on 258 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Comfortable hotel, convenient location

Posted Jan 9, 2017 on Hotels
Overall fine, nice breakfast. Slightly dark room but comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
Came for business and a little relaxation. It was nice. Small garden view room but nice service and stay. Very accommodating.
5 out of 5
by A verified traveler from Singapore

nice and easy

Posted Sep 8, 2016 on Hotels
It was a business stay, nice a comfortable rooms with fantastic bar and restaurant .. perfect to relax after long work days.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Miami, FL

Overpriced business hotel next to highway

Posted Jul 30, 2016
Pros: Free parking which was the only thing not being extra charged
Cons: Rooms and Food from Room Service Menu
Location: There is nothing "nearby" since this hotel is located next to the highway. You are only ale to leave by taxi
Breakfast -extra charge, Internet -extra charge, Room condition -outdated. Just across the street is a brand new hotel which has it all-in-one for some twenty bucks less.
5 out of 5
by A verified traveler

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Edith, Hotel Management
Estimado Huésped Agradecemos su valoración, esperamos poder atenderle nuevamente Saludos Cordiales
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Doing business in Puebla

Posted Feb 15, 2016
Cons: Pillows!!!!!
Location: Great Location.
Spend a couple of night in Puebla, great location, good acomodations.
Comment from Hotel Management
Mar 22, 2016 by Edith , Hotel Management
Dear AleSanDFW Thank you for share your thoughts with us so that we may continue to deliver exceptional service in the future Regards
5 out of 5
by LUIS A

This traveler left a rating score only Posted Aug 12, 2015 on Hotels
5 out of 5
by A verified traveler

Posted Aug 4, 2015 on Hotels
When i made the reservation in the app it said the size of the beds was king, only when i got there, i got queen size beds instead. Other than that the service was really good and the room was very comfortable.
Comment from Hotel Management
Oct 10, 2015
Dear Guest Thank you very much for share your comments . I hope you give us the oportunity to serve you on your next visit to Puebla. Regards Edith Pérez Front Desk Manager
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2015 on Hotels