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Reviews

4.6 / 5Exceptional
111 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Room Service
  • Housekeeping

Map

What's nearby

  • Popular Location
    Candy Street
    1 min walk
  • Popular Location
    Artist Quarter
    4 min walk
  • Popular Location
    El Parian Market
    4 min walk
  • Airport
    Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Basic Single Room, 1 Double Bed

    Room Amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Double Bed
    More details
  • Comfort Double Room

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Studio Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Basic Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Puebla

Nueva Luna is located in Puebla's Puebla Historic Center neighborhood. Puebla Cathedral and Zocalo Square are notable landmarks and Africam Safari is a popular area attraction. Val´Quirico and Estrella de Puebla Observation Wheel are also worth visiting.

Popular Location

What's nearby

  • Candy Street - 1 min walk
  • Artist Quarter - 4 min walk
  • El Parian Market - 4 min walk
  • Santo Domingo Church - 6 min walk
  • Puebla Convention Center - 7 min walk

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 38 min drive

About this property

Nueva Luna

3.5-star Puebla hotel in Puebla Historic Center, walk to Puebla Cathedral
This smoke-free hotel features tour/ticket assistance, a front-desk safe, and free breakfast. WiFi in public areas is free. Rooms feature free WiFi, coffee makers, and hair dryers. Guests will also find showers and free toiletries.
Guest accommodations at Nueva Luna offer coffee/tea makers and bathrobes. This Puebla hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Free self-serve breakfast available daily 8:00 AM–10:00 AM

Conveniences

Front-desk safe

Guest services

Daily housekeeping
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower

Food and drink

Coffee/tea maker

More

Connecting rooms available

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of MXN 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Nueva Luna Hotel Boutique Spa Puebla
  • Nueva Luna Boutique Spa Puebla
  • Nueva Luna Puebla
  • Nueva Luna Hotel
  • Nueva Luna Puebla
  • Nueva Luna Hotel Puebla

Frequently asked questions

4.6

Exceptional

5 - Excellent
80
4 - Good
23
3 - Okay
6
2 - Mediocre
2
1 - Poor
0
4.8
Cleanliness
4.8
Service and Staff
3.5
Amenities
4.7
Property condition

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

I liked the hotel's location. I disliked the complete lack of heating of any sort on a cold Xmas period, and the ridiculous arrangement for breakfast that is available only after 8.30 am

Stayed 2 nights in Dec 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is an excellent hotel. The staff are amazing and caring! it is unique experience! Lovely details and attentions. I definitely recommend it. I will share the Nueva Luna with all my friends and family members! This will be our favorite place to stay at Puebla forever! THanks Nueva Luna!

Stayed 4 nights in Oct 2018

4/5 Good

  • Liked: Cleanliness, staff & service

The entire staff made you feel welcome and very accessible.

Stayed 7 nights in Oct 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

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