Ratings based on 518 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by james

Great stay if you're not swimming

Posted Aug 9, 2017 on Hotels
Everything was good except the pool. It looked like the filter was not working.
Comment from Hotel Management
Sep 6, 2017
Thank you for taking the time to let us know how your recent stay at out hotel was. Thank you for letting us know about the pool. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
5 out of 5
by Brian

Posted Jul 30, 2017 on Hotels
Staff was excellent. Could not say enough good things. Highly recommend this place to stay.
Comment from Hotel Management
Aug 4, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI GM Comfort Inn Pueblo
5 out of 5
Recommended
for Everyone
by A verified traveler from wichita ks

The room was clean & cool since it was hot there.

Posted Jul 28, 2017
Pros: The motel had easy access to the highway to food and family.
Cons: It was a really nice motel, nothing much can be approved on.
Location: It was near The Cactus Flower restaurant, that was nice. down the block from a Kmart. Easy onto Interstate highway 25.
We came in and it was easy to take our suitcase up to our room with the new elevator. Our room was nice, safety handles in the bathroom. We ha a quiet air conditioner and that made easy to sleep.
Comment from Hotel Management
Aug 6, 2017 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI GM Comfort Inn Pueblo
3 out of 5
by A verified traveler

Posted Jul 14, 2017 on Hotels
Room was a musty smelling and the gentleman that checked us in was not exactly the most welcoming person. The room stayed cool and for the price, was satisfactory.
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
4 out of 5
by A verified traveler

Stay here

Posted Jul 10, 2017 on Hotels
Very nice. Had been hot and driving all day. A relief.
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent to stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
2 out of 5
by Marvin

Colorado trip.

Posted Jul 2, 2017 on Hotels
Facility wasn't up to the comfort standard I've become accustomed to. Room require update, carpets needed to be cleaned or replaced. Mattress needed to be replaced.
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent to stay at our hotel. I sorry that you had issure with our hotel,Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
4 out of 5
by Janet

Nice

Posted Jun 23, 2017 on Hotels
Nice one night stay.
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
5 out of 5
by Carol

Posted Jun 14, 2017 on Hotels
2-night stay as part of a road trip. Nice clean hotel with friendly helpful staff.
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent to stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
1 out of 5
by James

unhappy

Posted Jun 12, 2017 on Hotels
This place was terrible... we checked in with a gentleman who was not friendly and walked down a dank, dark hallway. the room was dusty and uncomfortable so we thought we would go for a swim. we changed and went to the pool that was closed by order of the city. it could have been as simple as too much chlorine, but it just added to our disgust with the place. we canceled the next couple nights and stayed at a nicer place for the same amount on a last minute deal.
5 out of 5
by Ronnie

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent to stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.