Ratings based on 502 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from wichita ks

The room was clean & cool since it was hot there.

Posted Jul 28, 2017
Pros: The motel had easy access to the highway to food and family.
Cons: It was a really nice motel, nothing much can be approved on.
Location: It was near The Cactus Flower restaurant, that was nice. down the block from a Kmart. Easy onto Interstate highway 25.
We came in and it was easy to take our suitcase up to our room with the new elevator. Our room was nice, safety handles in the bathroom. We ha a quiet air conditioner and that made easy to sleep.
Comment from Hotel Management
Aug 6, 2017 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI GM Comfort Inn Pueblo
5 out of 5
by Carol

Posted Jun 14, 2017 on Hotels
2-night stay as part of a road trip. Nice clean hotel with friendly helpful staff.
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent to stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
1 out of 5
by James

unhappy

Posted Jun 12, 2017 on Hotels
This place was terrible... we checked in with a gentleman who was not friendly and walked down a dank, dark hallway. the room was dusty and uncomfortable so we thought we would go for a swim. we changed and went to the pool that was closed by order of the city. it could have been as simple as too much chlorine, but it just added to our disgust with the place. we canceled the next couple nights and stayed at a nicer place for the same amount on a last minute deal.
5 out of 5
by Ronnie

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our online survey regarding your recent to stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Weston, CO

VERY accommodating.

Posted Jun 11, 2017
Pros: It's caring about those who stay there.
Having previously stayed at this hotel, I did not hesitate to make reservations again. Because of a family emergency my length of stay had to be changed twice. The staff was very accommodating in making the necessary adjustments.
Comment from Hotel Management
Aug 6, 2017 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI GM Comfort Inn Pueblo
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to shopping.

Posted Jun 6, 2017
The location of the hotel is easily accessible from I25 and near the shopping mall as well as the mall off of Eagleridge blvd. Also, a Starbucks is just across the street. The room was very comfortable and clean and the breakfast was great.
Comment from Hotel Management
Jun 8, 2017 by gm, Hotel Management
Thank you for taking the time to complete our on-line survey regarding your resent stay at our hotel. Your feedback is very important to us and we can assure your information to make everyone's stay enjoyable.
4 out of 5
by A verified traveler

Great room!

Posted Jun 5, 2017 on Hotels
Nicely updated, CLEAN, plenty of outlets. Shower head and pressure were great. Beds were very comfortable to me, but my husband, who is heavier, said he could feel a hardness under the top. The fridge didn't re-freeze our ice packs, but was cool. The sink was outside the shower/toilet room, which is helpful to me. Breakfast was fine, rather typical of a hotel breakfast but no complaints.
Comment from Hotel Management
Jun 7, 2017
Thank you for taking the time to complete our on-line survey regarding your reset stay at our hotel. Your feedback is important to us and we can assure you we will use your information to make everyone's stay enjoyment. We hope to see you again. Sincerely
5 out of 5
by Jacqueline

A nice surprise

Posted Jun 5, 2017 on Hotels
Absolutely delightful. Within a few miles of River Walk, Cactus Flower and Long Horn restaurants nearby. Pool area great, breakfast good. We had rear room and was nice and quiet.
4 out of 5
by David

This traveler left a rating score only Posted Jun 3, 2017 on Hotels
3 out of 5
by Anne

Bad start, good finish

Posted Jun 1, 2017 on Hotels
This was the worst comfort in we ever stayed at. The desk person when we checked in had no personality at all and was of no help with our ?s. that was upsetting. The morning staff was very pleasant. This was an older Motel