Ratings based on 355 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2018
One of the best hotels we have stayed in. It was nice clean and the staff was super friendly especially the lady who was in charge of breakfast!
Comment from Hotel Management
Jun 5, 2018 by Manager , Hotel Management
Dear Tash, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, CARSON OM GENERAL MANAGER ECONO LODGE, PUEBLO
5 out of 5
by A verified traveler from Pueblo, CO

Posted May 9, 2018
Staff helped with fast check-in after a late arrival. Assigned a room close to office and exits for help due to senior with walking difficulties.
Comment from Hotel Management
May 19, 2018 by mananger , Hotel Management
Dear Maggie, Thank you for your feedback Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, CARSON OM
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight Stay

Posted Apr 10, 2018
Just stayed overnight. Good solid hotel, if a little dated. Front desk staff were friendly. Room was generally clean, except for some old hairs in the shower/tub area. That might not bother some, but it’s a pet peeve of mine. TV was good, shower was hot w/ good pressure, mini-fridge worked, bed was a little firm, but I personally like that. Older decor, but still fine and, as I said, generally good and clean. Continental breakfast was very basic. All in all, good stay!
Comment from Hotel Management
Apr 12, 2018 by Manager , Hotel Management
Thank you for your feedback. It is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, CARSON OM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2018
Location is perfect, very friendly staff, and clean and comfortable room.
Comment from Hotel Management
Apr 12, 2018 by Manager , Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, CARSON OM
2 out of 5
by A verified traveler

Room filthy

Posted Apr 3, 2018
Rooms are not cleaned properly, to many restrictions,pool only open until 10, to 10
Comment from Hotel Management
Apr 10, 2018 by manager , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, CARSON OM
3 out of 5
by A verified traveler

Blah

Posted Mar 27, 2018 on Hotels
Reserved a room for 3 adults, 2 queen beds and a rollaway. After checking in they said they did not have a rollaway, had to share beds. At least they charged my CC an additional $100 for incidentals, might get that back in 10 days. Never again!
Comment from Hotel Management
Apr 10, 2018 by Manager , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, CARSON OM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2018
Very nice clean and very patient nice friendly staff.
Comment from Hotel Management
Apr 4, 2018 by Charlene, Hotel Management
Thank you for choosing us for your lodging needs. I hope you enjoyed your stay with us. Thank you for your kind review
4 out of 5
by A verified traveler

And OK deal for the price.

Posted Mar 22, 2018 on Hotels
The hotel was fine. However, the heater/air conditioner Had issues In the room that we were staying a.m. Other than that our stay was pleasant.
Comment from Hotel Management
Mar 26, 2018 by Asst Manager , Hotel Management
Thank you for Choosing to stay with us. I'm sorry you had a issue with your AC. Please if you ever have any issues with your stay contact us so we can do what ever possible to make your stay comfortable.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Mar 21, 2018 on Hotels
Comment from Hotel Management
Mar 24, 2018 by Asst Manager , Hotel Management
Thank you for your kind review. Thank you for choosing to stay with us. We appreciate your business.
4 out of 5
by A verified traveler

Posted Mar 18, 2018 on Hotels
Comment from Hotel Management
Mar 24, 2018 by Asst Manager , Hotel Management
Thank You For choosing us for your lodging needs. We hope you enjoyed your stay. We look forward to seeing you again