Ratings based on 241 Verified Reviews

4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pueblo CO 81004

Nice rooms but could use some work

Posted Mar 5, 2017
The room was comfortable and nice and everything was up to par but a couple things one being the tile floor for the bathroom was very sticky and not cleaned well and I had to run outside around midnight to my car and when I came back to the lobby doors I was unaware that they lock after a certain time and I had no room key with me since my husband was in my room to open the door for me so I pressed the intercom button to get someone's attention and nothing and I kept trying for a few mins and nothing so luckily I had taken my phone with me so I had to call my husband to run down and trigger the doors from the inside so I could get back in and the next night we went to grab dinner and we had our hands full and get to our room and low and behold the key wasn't working so I had to set our food on the floor and go back down the elevator to get them to reactivate our key cards and that happened many times during our three nights which was very frustrating since we were on the third floor and housekeeping is a little different here too I used to work housekeeping and if guests were checking out that day we were to not bother them until after checkout time but they came a few times early around 8/9 am and would wake us up knocking and before we could even get to answer them they would just open the door and I was getting dressed after a shower right when they opened the door so good thing I had the door stopper latch closed or they would have gotten an eye full but good stay still
2 out of 5
Recommended
for Everyone
by A verified traveler from r

False fire alarm

Posted Feb 20, 2017
No sleep due to a false fire alarm. Everything else was outstanding. But ultimately I am un happy because I paid for 2 rooms for my family and specifically purchased my room separate for the simple fact I'm need uninterrupted rest. And I did not get it! Everything else was great. Employeres couldn't be any better. If Hampton inn would step up and make things right I will continue to do buisiness with them. Gift card, free night, credit...... something other than a falsehood alarm ruining my rest! Hampton inn has my entire family's business and we want to keep it that way! I understand safety and the need for the alarm but 6am test? Come on I just drove 16 hours straight! I needed my rest! I'm in town for the next few weeks looking to purchase property and will be living in a hotel for awhile. I wanted to be in Hampton inn, not days inn!! " H.B.O" help a brother out!
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, Michigan

Nice comfortable, and clean room.

Posted Dec 5, 2016
Pros: Staff, business center, and breakfast
Friendly and helpful staff. Would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Loveland CO

Nice place

Posted Nov 28, 2016 on Orbitz
Staff was very friendly and accommodating. The room was nice, and very clean. The bed was very comfortable, but I do have a complaint. The fitted sheet was too small for the bed. Every time I sat on the bed to get in, the corner would pop off. I tried multiple times to get the corner pulled down enough for the sheet to stay, but was not able to. Since I was by myself, I finally moved into the middle of the bed, and scrunched down far enough on the bed that I couldn't feel the huge wrinkles made because the bottom sheet wouldn't stay in place.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma

My stay

Posted Nov 7, 2016
Location: Lots to do great area
Staff super nice room was great would stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler from albuquerque, nm

Posted Oct 30, 2016
Location: Gagliano's Italian bakery was phenomenal! B street cafe, Rosarios, the river walk, union antique store. We'll visit all of these places again!
Clean, comfortable, and soooo spacious!! We were in a queen suite and actually high fived each other when we walked in and saw the room. The only real problem was the pool and hot tub were gross! The pool water smelled bad, was dirty and was cold. The hot tub was also dirty, but was warm. The jets didn't work. If a pool doesn't matter to you (it did to us), this is a great find!!
5 out of 5
by A verified traveler

It was nice

Posted Oct 28, 2016 on Hotels
It nice for a get away.. a little price for the area, their is not much to do in pueblo but a nice room 4 the night
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2016 on Hotels