The room was nice, however, the hotel double charged for the room. I called several times and was told one of the charges was refunded but I still have not seen a refund. Left a message for the hotel manager and have no received a call back.
Comment from Hotel Management
Nov 8, 2016 by Heather Palma, General Manager, Hotel Management
Thank you for staying with us! I am sorry it took a while for me to respond to your message, I was ill and didn't have a voice to communicate for a few days. I am glad we were able to talk and get this resolved promptly. Thank you for stayin with us!