Ratings based on 183 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pueblo,Co.

Nice clean & safe hotel but way over priced.

Posted Jul 2, 2017
Nice clean & safe hotel breakfast good overall good place. Hotels in this area are way over priced so don't wait til the last minute shop around.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Very clean! Very quiet!

Posted May 24, 2017
Pros: Very clean; very quiet; friendly, helpful staff; truly pet friendly--lots of grass for dogs; super clean indoor pool that's not overly clorinated
Cons: The outer window in room 109 needs to be replaced. The inner window is fine.
Location: Easy access off I-25; plenty of fast-food restaurants nearby
I was impressed by several things about this hotel: 1. The room was very, very clean. The pool and hot tub were very, very clean as well. Even the hallways were very clean. This hotel is the gold standard for cleanliness! 2. We brought our dog and stayed in a section reserved for pet owners. I was nervous that this section would be noisy and dirty. Not once did I hear a peep from another room! The whole hotel was quiet--even though it was a busy night. And like I said in my first point, it was a very, very clean room--despite being a room for pets and their owners! There is plenty of grass for dogs to use, too. I found the hotel easily and appreciated that they were one block off the highway. I think this is one reason it was quieter because I didn't hear the highway traffic. 3. I was also impressed by the staff--ALL the staff. Every single one of them greeted me with a warm smile and friendly "hello." They went out of their way to be helpful! Give them all a raise and keep them!! You've hired excellent staff and they represent this hotel extremely well. I have paid far more for "big name" hotels that did not have the high standards of this hotel. It is a reasonable rate for a really excellent hotel. I have one recommendation for the management. The outer window in Room 109 is broken and has a hole. It would improve the appearance of the room to have that window replaced. Because there were double windows, we were not impacted by the broken window--meaning, the room was
5 out of 5
Recommended
for Everyone
by A verified traveler from Pueblo Colo

nice hotel in Pueblo Co

Posted May 16, 2017
Friendly helpful staff Loved the massage chair Great cookies snack. Nice large room with sink by fridge & micro. Great variety for breakfast Will definetly stay there again.
4 out of 5
by Stephen

Posted Apr 21, 2017 on Hotels
I was unable to sign up for choice privileges , was told I may have duplicate accounts?? Same thing happened the next day so I didn't get credit for my two stays. I was able to get signed on today at the QI in Pacific Missouri. I would like to get credit for my two other stays!!! I like your hotels otherwise. Help!!!
4 out of 5
by Nicholas

Posted Apr 13, 2017 on Hotels
Front desk clerk certainly could have been friendlier and more efficient. Very comfortable bed.
5 out of 5
by Greg

Retired teacher

Posted Apr 3, 2017 on Hotels
I have never completed one of these reviews in my life and I am 62. However it was the best stays I have ever had, everyone was nice and polite, place was clean. Breakfast was fantastic, they even had blueberries for the waffles. Did not eat them however, went for biscuits, gravy, eggs and sausage.
5 out of 5
by John

Great Hotel with a Great Staff. Thanks!

Posted Mar 8, 2017 on Hotels
This is a very well managed hotel where you can always plan on a GREAT EXPERIENCE.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2017 on Hotels
3 out of 5
by Ellen

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
3 out of 5
by Laura

This traveler left a rating score only Posted Dec 22, 2016 on Hotels