Screwed up the charge
Posted Jan 14, 2017
This hotel was booked for two days for a total of 118.00. When my husband arrived at the hotel, they could not find the reservation so they had to rebook, him. They did charge him the correct amount, but now they have charged him for the additional reservation for one day. It is totally screwed up and for people on a rather restrict budget, we can't afford the extra charge for a day that he WAS NOT THERE. We live two hours from the hotel, but if I can't get this cleared up I will drive down to the hotel and show them the proof of the error.