Ratings based on 352 Verified Reviews

3.1 out of 5
58% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jul 14, 2017
We booked a non smoking room, but had to accept a smoking room. Only two pillows on the bed. Front desk clerk not friendly. Didn't have the big waffle maker.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
Was conveniently located to many things in area. Didn't get chance to use pool but it looked refreshing. Breakfast choices were ok.
Comment from Hotel Management
Jul 13, 2017 by Tracy, Hotel Management
Thank you for your recent stay, I greatly appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Staying at the Super8

Posted Jul 6, 2017
Great stay! Enjoyable and comfortable - good quick breakfast to start the day! Thanks!
Comment from Hotel Management
Jul 9, 2017 by Tracy, Hotel Management
Thank you for your recent stay, I greatly appreciate your feedback.
1 out of 5
by A verified traveler

Non-smoking = smoking

Posted Jul 2, 2017
We made reservations for non-smoking and we're provided with a room that was for smoking. The smell has horrible and the sheets felt dirty. I directed my concerns to the hotel staff member and was advised that there's nothing he can do. We politely told the staff member we and even have proof through our email that we requested a non-smoking room. Our request was declined, "nothing we can do" it what we were told. The towels, sheets, and air conditioner reeked with smoke. Would not recommend to anyone due to their unprofessionalism.
Comment from Hotel Management
Jul 9, 2017 by Tracy, Hotel Management
Thank you for your recent stay, I greatly appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent in sooo many ways

Posted Jun 8, 2017
This is a Super 8 Motel. Ive stayed in many all over the western states. Usually beds are just ok. Service is ok. BUT THIS SUPER 8 - EXCELLENT!! Soft, supportive, comfortable beds. Clean room. The girl at the front desk literally called me to make sure I was comfy, liked the room and wanted to know if I needed anything. I have stayed in the top hotels and never once did they call to see how I was doing and if I needed anything. That was a WOW! Impressed with this Super 8!
Comment from Hotel Management
Jun 11, 2017 by Tracy, Hotel Management
Thank you for your recent stay, I greatly appreciate your wonderful compliments. We hope to see you again the next time you are in Pueblo.
1 out of 5
by A verified traveler from Washington state

I was given a SMOKING room. Not what I asked for.

Posted May 23, 2017
Pros: Nothing
Cons: Everything
Location: Ate at Sizzler... best ribs ever.
My experience? NOT GOOD! I was given a SMOKING room on the lower floor, when I had asked for a NON-smoking room on the upper floor. Then a guest brought in a small yapping dog 3 doors away, and I complained to the office. The room stunk of cigarettes, and the bedspread had burn holes in it. I made it through the one night stay, as all rooms were sold out, but I will not likely ever stay in another Super 8 motel. BUT.... I am disgusted with Expedia for booking me into a smoking room, when I have never smoked, and had requested a NON-smoking room. Really left a bad taste in my mouth for Expedia!
Comment from Hotel Management
Jun 4, 2017 by Tracy, Hotel Management
Thank you for your recent stay, I greatly appreciate your feedback. I apologize for the experience you had at our property and perfectly understand your frustrations. Again, thank you.
2 out of 5
by A verified traveler

Ok

Posted May 9, 2017
Checkin went smoothly. Had an early morning so just went to sleep. Woke up to no shower. Seriously??
Comment from Hotel Management
May 11, 2017 by Tracy, Hotel Management
Thank you for your recent stay, I wished you would have called the front desk when you couldn't get it to work. All of our shower knobs wiggle out, cannot pull them. I'm sorry for the confusion. Again, I appreciate your feedback.
3 out of 5
by A verified traveler

Clanging Around

Posted Apr 27, 2017
Pros: Nothing really
Cons: just read the review
Location: nothing really
You could hear other visitors or construction people banging around until about 1 AM. breakfast is nothing. A packaged sweet roll and a withered apple. The room was clean. The rest was ??????????
Comment from Hotel Management
May 11, 2017 by Tracy, Hotel Management
Thank you for your feedback.
3 out of 5
by Norma

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Tracy, Hotel Management
Thank you for your rating, we hope to see you the next time you are in Pueblo.
4 out of 5
by A verified traveler

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Tracy, Hotel Management
Thank you for your rating, we were happy to assist you during your stay. We hope to see you the next time you visit Pueblo.