Ratings based on 647 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Valley Center, KS

Easy access

Posted Nov 10, 2017
We had stayed at this hotel years ago when vacationing with our daughters, I just didn't realize this until we arrived for our stay. I love having a microwave and fridge in my room since I always have leftovers. The breakfast offered is quite sufficient, not just pastries, coffee and juice. They are in the process of renovating so it will be exciting to see the changes the next time we travel to this area. Plenty of restaurants in the area and easy access to the interstate. Will definitely stay here again without hesitation.
Comment from Hotel Management
Nov 10, 2017 by Kristi, Hotel Management
Thank you for your review. We are happy that you enjoyed your stay with us. We look forward to hosting you and your family again the next time you are in Pueblo.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft Worth, TX

Friendly staff, clean room, excellent value,

Posted Oct 26, 2017
Pros: Clean, very friendly staff
Cons: Maybe softer pillows, more outlets or charging stations by the bed
Hotel was nice and room was clean and comfortable. Staff at check in and checkout were very friendly and helpful. I will definitely stay there again.
Comment from Hotel Management
Oct 27, 2017 by KM, Hotel Management
Thank you for your review. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Was recovering from altitude sickness and this was a very comfortable place to recover.
Comment from Hotel Management
Oct 22, 2017 by KM, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Great nights sleep

Posted Oct 16, 2017
Check in was quick and very courteus. Room was clean and comfortable. Wish I could sleep this good at home.
Comment from Hotel Management
Oct 16, 2017 by NS, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Stephenville Texas

Had a great experience!

Posted Oct 6, 2017
Clean, well kept hotel with friendly and efficient staff.
Comment from Hotel Management
Oct 16, 2017 by NS, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario ca

Posted Sep 29, 2017
Nice hotel and staff. Room was spacious and clean
Comment from Hotel Management
Oct 16, 2017 by NS, Hotel Management
Thank you.
2 out of 5
by A verified traveler

Not the best

Posted Sep 18, 2017
The guy at the front desk lied to us about our payment and charged us wrong. We got to our room and it wasn't great the airconditioner sounded like it wanted to break. We also found a nasty spider in our room. It wasn't terrible but I've definentally stayed at better.
Comment from Hotel Management
Oct 31, 2017 by KM, Hotel Management
Please accept my apology, for the issues you had during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, just pool area a little awkward

Posted Aug 29, 2017
Pros: Most everything
Cons: A little more TLC in pool area, but due to moisture it could be tough
Very nice hotel. Very clean for the most part. Main desk gentleman was very nice. The only issue maybe was the pool. It little awkward being right next to lobby and glass windows.
1 out of 5
by A verified traveler from durango colorado

If u want misery stay here

Posted Aug 25, 2017
Checked in paid for 3 days on first day went to zoo with family got a call from front desk saying we left our stuff in room and we immediately needed to remove it or they were tossing all of our stuff out told them we checked in for 3 days they argued for 5 minits and acussed use of thrying to steel and motel room and kept saying they were throwing are stuff away ...then a ohh stop in and get a new key.bye. no sorry no nothing talked to the manager and he said that didnt happen and basically said we wete liers no apologies nothing i asked piont blank if he was in the wrong and if he should offer a apology and he just waled off 20 years i lived in motels all over the world for work this is the worst experience i have ever had and i had a stray bullet come through my door once in oakland this places staff is the worst on earth
5 out of 5
by Larry

Very nice an clean friendly staff beds nice

Posted Aug 21, 2017 on Hotels
Nice an friendly staff rooms clean beds nice an soft so you can get a good night's sleep showers had a lot of presure an excellent morning bteakfast