Ratings based on 352 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
NOT THE BEST.Posted Jul 19, 2017 on Hotels
The location was excellent. It was in the center of Madrid and very easy to get to all of the exighting sights and close to lovely resturants and bars. The two gentleman who ran the hotel were very helpful very kind and made me feel welcome however the lady that helped run the hotel was extremely unkind very cold and made me feel so uncomfortable to even leave my room. The service at the breakfast area was for me the worst part of my stay. The food was just toast and cheese and cornflakes this is something I an do at home and the stuff who ran the breakfast area were very very rude. I was yelled at just because accidently I walked into the kitchen rather then the siiting area. I was spoken to with such disrespect and i felt so uncomfortable to eat there. All I had was bread and left I decided not to eat there again and I found lovely cafes on the srreet instead. I may have had bad expiriances with some of the stuff but the two men who ran the place were very nice very kind and welcomimg. The room was very clean although had alot of dents and cracks on the ceiling the walls and bathroom but it was still clean the bed was nice but needed another blanket. The air-conditioner worked excellenty and was very comfortable. The balcony was very small but ok to stand for abit. Would I stay here again? Taking all the good and bad of this place my answer would be No I felt alittle cheated in the place and so will not be staying there again.
by A verified traveler
Posted Oct 10, 2016 on Hotels
by Michael from Brisbane, Australia.
Love MadridPosted Sep 17, 2015 on Hotels
Was a great time. Had so much fun. Would stay here again for sure.
by Andres from Bedford, TX
I will be back!Posted Jan 2, 2015 on Hotels
Really enjoyed the amazing location this hostel. The old saying of you get what you pay for did apply here. The bed was really just a futon on a plywood. VERY little space to move around in the bathroom. Was I impressed? Not really. Will I stay here again? Heck yeah I will! I was able to enjoy the city as I was right there in the middle of everything!
by A verified traveler from Scotland
this hostel is false advertisingPosted Oct 14, 2014
Pros: good location
Cons: let people know exactly what they are paying for
Location: Everything is close to the hotel, and everything is rather expensive
this is not a gay hostel and Expedia should update their information. Hostel mostly full of couples and in the room close to my one was a family with two small children. If I had known this I would have booked a much better hotel at a cheaper price. The Hostel is actually called "Hostel Plaza Del Sol", but on Expedia they call it "Gay Hostel Plaza Del Sol" Rainbow flag in the main picture, but it is not a gay hostel, so please update the information you have for this Hostel. The one good thing about this hostel is the location. Everything in walking distance and Plaza Del Sol is wonderful in the evenings.
for Everyoneby A verified traveler from las vegas,nv
fantastic locationPosted Sep 20, 2014
Pros: location was the best...madrid at your doorstep...literally. price was great for location. had room overlooking sol.
Cons: elevator only to 4th floor. airconditioner leaked.
Location: all of madrid is nearby...you are smack in the center of everything....literally everything.
very simple hostal. gay friendly at best. everyone stayed there except children. breakfast was very basic yet hit the spot to have something to eat in the morning. staff was very helpful. mixture of guest of every language, size, shape and color. metro and renfe at your doorstep. easy access to everything.i mean everything.
for Everyoneby A verified traveler from london
In center town, great dealPosted Sep 14, 2014
Pros: Wireless, quiet, elevator. central location in Madrid. WC elevated, ok for my handicap
Cons: They should change the beds. Perhaps vary a bit breakfast. Ameliorate shower.
Location: Central. At corner main square. Pharmacy, Restorants, banc, buses. Main tourist place. Apple Center. Etc
Friendly, no stairs, very well located. Clean, quiet. Air conditioning. Fair breakfast included, same 7 days. Cafee available in breakfast room all day. Free and fast wireless in room. Outside restroom but near, clean. Warm water. Had to hold shower head in my hand - not easy for my bad legs. Horrible bed, very small but adequate room. They gave me two more pillows as asked They brought an armchair as I asked. In all, very happy with my choice.
by A verified traveler
Posted Jun 20, 2014 on Hotels
A few more choices at breakfast would have been nice.
by Sim from Brighton
Good location and inexpensive, but noisy.Posted Mar 19, 2014
Pros: Expedia website
Cons: Noise-proof the rooms. Remind guests not to slam doors. Remind guest not to talk loudly in corridors when they return to the hotel late. Remind guest
Location: The hotel is very close to Madrid's major tourist attractions.
My single room was basic, comfortable and clean - and very inexpensive. The shared bathrooms were adequate. The location was very convenient: the hotel located in the centre of Madrid. Unfortunately, on two of the four nights that I stayed, I was frequently awoken by the noise made by other guests. Whilst the hotel management is not responsible for who stays at the hotel, the inexpensive cost of the rooms did seem to attract a younger clientele who came back very late and very noisily. A combination of thin walls; no damp absorbing surfaces (e.g. carpets) and some guests' propensities for slamming doors closed rather than turning the door handle; for talking very loudly early in the morning with their doors open, and for listening to television very loudly; resulted in a far from peaceful environment for sleeping!
by Petermewen from Quintana de la serena
Great service and locationPosted Dec 26, 2013 on Hotels
The hotel is great perfect,, yes it ain't No Hilton but very warm cosy beds staff very friendly I will definitely stay again and again it'serfect for Madrid