Ratings based on 738 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Miramar, Florida

Great location

Posted Dec 2, 2017
Pros: Location
Cons: The beds could be more comfortable.
Location: The location was great and everything was in walking distance. Great location!
I would recommend this hotel if you want to be in the center of everything. It really was in the middle of Puerta Del Sol and everything was within a short walking distance. The room itself was very clean and the staff was nice and helpful. My only complaint would be that the bed was not the most comfortable and it was a full size which we are not accustomed to. The room was extremely small, however, we didn't really spend too much time in the room as we explored the city. Overall, it was a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

The proximity to Puerto del Sol is appealing

Posted Oct 24, 2017
Pros: Location.
We spent 3 days in Madrid without a car. The hotel is right around the corner from the Puerto del Sol and on a pedestrian only Calle Arenal. Easy walking to shops, cafes, taxi stands, and the subway. Room window opened to permit cool night air and no need for air conditioning, however, the city does not get quiet until quite late. We are city dwellers and could tolerate the noise, others may find it to be too loud. Reception staff were helpful and conversed easily with our limited Spanish. Breakfast was not included but worth the 11 Euro/person with a wide selection of cold meats, cheeses, pastries, yogurt, fruit and hot eggs. Breakfast hours lasted until late morning which was consistent with late sleeping vacationers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great kocation

Posted Sep 11, 2017
Pros: Location. Helpful staff.
Cons: Breakfast was disappointing. No sparkling water, no cucumber. Lots of sweet stuff but who wants that for breakfast?
Location: Great. Shopping food markets. Had a wonderful three hour bike tour with Trixie.com
Quiet room and yet in centre of Madrid. Easy walk to markets, historical sires, great restaurants.
4 out of 5
by Philip

Posted Sep 4, 2017 on Hotels
Short tourist trip to Madrid
4 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn ny

Nice , clean hotel in the center of town,

Posted Aug 19, 2017
Hotel is very centrally located. We arrived way before check in time and they allowed us to check in. Upon leaving the hotel was able to hold out luggage securely even after we checked out until we were ready to go to the airport- overall pleasant experience.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2017 on Hotels
4 out of 5
by Linda

This traveler left a rating score only Posted Aug 12, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 28, 2017
My preference in a Hotel is cleanliness and location. This Hotel has both. The room is not that big, but it is comfortable. The rooms are quiet and clean also. The location is great. Close to Puerta del Sol and other great places to see including bunch of restaurants. I will stay here the next time I visit.
4 out of 5
by Holly

Posted Jul 17, 2017 on Hotels
Great hotel and right in the middle of everything!
4 out of 5
by FELIX

This traveler left a rating score only Posted Jul 16, 2017 on Hotels