Ratings based on 174 Verified Reviews

4.1 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located, very clean, comfy, lovely staff

Posted Oct 2, 2017
Great central location. Very friendly and helpful staff. Very clean and comfortable bed. Air conditioning excellent. Only downside was that the room was very small and not much space to unpack anything. But would definitely stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Air conditioning was not working.

Posted Jul 11, 2017
Room air conditioning was not working. Staff didn't change the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicely surprised. Close to subway... easy access

Posted Jul 3, 2017
Great Madrid experience, working class but 10 minutes to Gran Via and Sol
4 out of 5
by A verified traveler

Nice hotel

Posted Jun 21, 2017 on Hotels
Great service, friendly staff. Nice central location but bring earplugs. With street noise and people coming and going it's noisey at night. Good AC, clean rooms, nice hotel overall.
3 out of 5
by A verified traveler

Fine room, but no A/C working

Posted Jun 15, 2017 on Hotels
We chose this place because of metro access, and proximity to center of city, and price. No elevator meant you had to carry suitcases up several flights, but that was no bother for us. The air conditioning not working when it was over 40 degrees however, was a problem. It was like being in a sauna all night. There was no other room to move us to, so we had to sweat it out, and open the windows, with lots of street noise. The man at front desk said he could not do anything, and to his credit, gave us a partial refund in the morning. Lesson learned - make sure the room has functioning A/C when it is bloody hot out.
5 out of 5
by Vishal R

Posted Jun 5, 2017 on Hotels
Clean and modern rooms, smiling and helpful staff, a great budget option!
3 out of 5
by A verified traveler from Edmonton

You'll get what you paid.

Posted Jun 1, 2017
Cons: Almost everything could be improved, but start with beds. Too hard now.
Good for a night or two. Minimal accommodation. Scary neighborhood, do not get on street on late evenings. Very good location, in the historical center of the city.
3 out of 5
by A verified traveler

Fine but very loud at night

Posted May 16, 2017 on Hotels
Hostel perfectly clean and helpful receptionists. Very loud roads outside during the night and poor balcony doors meant it was very loud in the room and difficult to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach, FL

Nice small convenient place to stay

Posted May 10, 2017
Pros: cleanliness & location, internet access, some front staff desk were very helpful
Cons: elevator, just for taking luggage up the stairs! Room and bath was pretty tight.If you are a bit on the large side a bath could be challenging..
Location: bakery, restaurants, train station
Spent three nights here, it was comfortable and nice. Great location, staff were helpful. They kept the luggage until it was time to check in. They provided city maps and suggestions for places to try out. The place is small but super clean and if you are just going to be sleeping there and out all day then it is perfect. The stairs are only a challenge if you are high up and its heavy. They took our luggage up so that was awesome. We had to take it down when we were leaving but I would definitely stay here again if I had to. The bakery/café was a couple doors down it was great too!
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Great location

Posted May 5, 2017
Good value all you should expect from a pension. Friendly and professional staff.