COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

KASA Hotel Riviera Maya

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
View from Room
Minibar, in-room safe, iron/ironing board, free WiFi

Overview of KASA Hotel Riviera Maya

KASA Hotel Riviera Maya

3.5 out of 5

4.8/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCEDAM Museum15 min walk
  • Popular LocationOasis Beach15 min walk
  • Popular LocationPuerto Aventuras Marina16 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Puerto Aventuras

Located in Puerto Aventuras, KASA Hotel Riviera Maya is next to a golf course and near a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Xcaret Eco Theme Park, while Ecopark Kantun Chi and Xplor Theme Park are popular area attractions. Akumal Ecological Center and Aktun Chen are also worth visiting.
Popular Location

What's nearby

  • Kantenah Lagoon - 1 min walk
  • CEDAM Museum - 15 min walk
  • Oasis Beach - 15 min walk
  • Puerto Aventuras Marina - 16 min walk
  • Puerto Aventuras Golf Club - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • Kocina — 1 min walk
  • Los Alebrijes — 4 min walk
  • La Caleta — 9 min walk
  • Restaurant Latitude 20 — 10 min walk
  • Ristorante Massimo — 13 min walk

About this property

KASA Hotel Riviera Maya

3.5-star hotel with marina and private beach
This smoke-free hotel features a marina, a restaurant, and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite. All 43 rooms provide conveniences like coffee makers and dishwashers, plus free WiFi and flat-screen TVs. Minibars, room service, and in-room massages are among the other amenities available to guests.
KASA Hotel Riviera Maya offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Puerto Aventuras hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 10.0 percent of room rate
The resort fee includes:
  • Pool access
  • Shuttle service
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Airport shuttle fee per child: USD 110 (one-way), (up to 16 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

KASA Hotel Riviera Maya Puerto Aventuras
KASA Riviera Maya Puerto Aventuras
KASA Riviera Maya
Ensueño Holbox Beach Club Hotel Puerto Aventuras
Ensueño Holbox Beach Club Hotel
Ensueño Holbox Beach Club Puerto Aventuras
Ensueño Holbox Beach Club
Puerto Aventuras Ensueño Holbox and Beach Club Hotel
Hotel Ensueño Holbox and Beach Club
Ensueño Holbox and Beach Club Puerto Aventuras
KASA Hotel Riviera Maya
Ensueno Holbox Beach Club
KASA Hotel Riviera Maya Puerto Aventuras
KASA Riviera Maya Puerto Aventuras
KASA Riviera Maya
Hotel KASA Hotel Riviera Maya Puerto Aventuras
Puerto Aventuras KASA Hotel Riviera Maya Hotel
Hotel KASA Hotel Riviera Maya
Ensueño Holbox Beach Club
KASA Hotel Riviera Maya Hotel
KASA Hotel Riviera Maya Puerto Aventuras
KASA Hotel Riviera Maya Hotel Puerto Aventuras

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 4 out of 5 reviews
5 - Excellent 80%
Rating 4 - Good. 1 out of 5 reviews
4 - Good 20%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

5.0/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Stayed 6 nights in Dec 2020

5/5 Excellent

Stayed 2 nights in Jan 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es comodísimo, recién remodelado la decoración muy bonita. La alberca muy cómoda, todo muy bien
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new spot
Excellent new place in a small, secured part of Puerto Aventuras. Everything is brand new. Go for the large apartment rooms. Definenty worth every extra penny. Large living room with comfy sofas, and practical with large fully equipped kitchen. Good WIFI. Nice pool, with a bar and restaurant in front. (This had no opened during our stay.) Nice roomserivce. This is like being in "Litte America" in Mexico. If you know where you are heading when going for Puerto Aventuras, this hotel is an excellent choice. If you want a small break from the busier part of this area in Mexico; can also recommend. If there is one small thing that could improve, it is the breakfast service. Can recommend!
Stayed 1 night in Dec 2020