Ratings based on 74 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Barquisimeto Venezuela

Very Nice Staff and very peaceful place.

Posted Mar 22, 2016
Tbe best value for money to meet de Riviera Maya and not be tied to an all inclusive . It is best to rent a car to have the freedom to know every corner of tbe Riviera Maya . The "XPUHA" Beach is very close to Puerto Aventuras , for me the best in tbe zone.. Sonia and Alberto , the owners from Italy , are very helpful and give you all the Information to know the área.
Comment from Hotel Management
Mar 31, 2016 by Alberto y Sonia, Hotel Management
Hola Luis, thanks for your review. It has been a pleasure to welcome and meeting you in our B&B: Hasta pronto y suerte!
5 out of 5
by John A from Denver

Pretty Picalu

Posted Aug 6, 2015 on Hotels
Very nice with lovely hosts and fun location near the dolphins and good restuants. A good deal all around.
Comment from Hotel Management
Oct 10, 2015 by Alberto, Hotel Management
Thanks John, it has been a pleasure to meet u! All the best and see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀
Comment from Hotel Management
Jul 24, 2015 by alberto, Hotel Management
Gracias, Thanks!
4 out of 5
by A verified traveler

Nice b&b run by lovely couple

Posted Apr 21, 2015 on Hotels
Nice, homey alternative to the big resorts. Very good location and very close to the restaurants in the area. Breakfast was simple toast and eggs. We didn't read our booking closely enough and didn't realize there was a shared bathroom, but we are not picky and it was fine and quite clean. Only very minor complaint would be there were only 1 pair of towels provided (and no hand towels) and no bath mat to dry off your feet outside the shower.
Comment from Hotel Management
Jun 27, 2015 by Alberto, Hotel Management
Thanks for your review. It's very important for us to receive guests'opinions to improve our service. Our breakfast is not only toasts and eggs, includes coffee, tea, juice, yogurt, jam, butter, cereals, milk and croissants or daily cakes. Saludos and hasta pronto!
4 out of 5
by daniel

Posted Apr 11, 2015 on Hotels
Comment from Hotel Management
Jun 13, 2015 by Alberto, Hotel Management
than u daniel for your evaluation!
5 out of 5
by Sean from San Diego

Outstanding B&B

Posted Apr 10, 2015 on Hotels
Wonderful stay at Picalu. Warm friendly attentive hospitable great location clean could not have asked for a better location for activities in the area.
Comment from Hotel Management
Jun 13, 2015 by Alberto, Hotel Management
Hola Sean, thanks for supporting us! All the best for you and your amazing family! Ciao
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines Iowa

Pleasant and peaceful B&B

Posted Apr 3, 2015
Pros: Location, Staff, Breakfast
Cons: Matress on the beds and the pellows would be my only complaint
Location: restaurants, beaches, dolphins, souviner shops
Jolee and I stayed here 6 nights for an amazing great price. I will be coming back and with friends next time. You are walking distance from all the restaurants, beaches, and dolphins. If you purchase any of the Xcarat (i would also highly recommend) packages, you will have to walk to the dreams resort which is about a 5 minute walk. The owners of this B&B are great individuals and very helpful and knowledgable about the area. We were having issues getting our taxi on the way back to the airport and Sonia spent her time talking with the taxi staff. Thanks again.
Comment from Hotel Management
Apr 5, 2015 by alberto y sonia, Hotel Management
thank you guys, it has been nice to meet you! all the best
3 out of 5
by A verified traveler

Posted Mar 30, 2015
Pros: Staff, location
Cons: see above
Location: Walkable, nice to see the animals.
We enjoyed the location. The B&B was a little disappointing. The outside areas were not maintained. The pool was cloudy and appeared dirty. The lounge chairs were dirty cracked and unusable. There was no grass in the backyard around the pool, as it appeared in the picture, just dirt and brown grass. screens were in need of repair. Not a good value, since now they are renting the room for half of what we paid.
Comment from Hotel Management
Apr 3, 2015 by alberto, Hotel Management
the pool is clean, we can't have a dirty pool!! the lounge chairs are ok no grass is due to the wether, it doesn't rain from january and of course it's difficult to have a green garden...we'd ask to natural power to let rain! screen what do u mean??hope to don't see u again...
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable room in a nice house

Posted Feb 6, 2015
Pros: Alberto and Sonia are very friendly hosts who helped us with anything we needed.
Cons: Better travel directions prior to arrival.
This is a small B&B in the gated community of Puerto Aventuras. It is a very quiet and safe tourist area with many upscale restaurants and amenities. Our room was spacious and clean with a huge bed (we stayed in the standard cenote king). The shared bathroom was never a problem with our neighbors. The decor is modern and comfortable. Breakfast is very simple: toast/croissants, eggs, juice, coffee. The location was quite difficult for our taxi driver to find, because it looks like a normal house from the outside and the street numbers and signs are small. It would be helpful to have a photo of the exterior prior to arrival. It is worth it to arrange the airport transport for $65, especially if you have more than one traveler in your party.
Comment from Hotel Management
Mar 12, 2015 by alberto y sonia, Hotel Management
Dear guest, thanks for your review, it's very important to receive these kinds of commentaries 'cause you give us a good tip! We'll send photos of the exterior from...NOW! thanks again! Saludos!
5 out of 5
by Daryl W. from Vancouver

Great place, great people in Central Location

Posted Jan 17, 2015 on Hotels
I stayed there for 6 days in January 2015. Wonderful place in a very central Area south of Playa del Carmen. Alberto and Sonia are very friendly and helped me unravel the collectivo system and book a trip. They are a wealth of information. The room is kept very clean and it has all the things you would need. It is a great place to explore the Mayan Riviera from. The shared bathroom was never a problem and the bed was comfortable. Puerto Aventuras was different than I expected. It is sort of a gated enclave for Hotels, time shares and private Homes for Westerners. Their are restaurants, Marinas a golf course, dolphin swim place and an OXO convenience store all within walking distance.
Comment from Hotel Management
Mar 28, 2015 by Alberto, Hotel Management
Dear Daryl, thank you very muchf for your review. Its very important for us receive our guests'impressions to improve daily our services. Hope to see you again in Villas Picalu. Saludos!