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Hotel Palace Galapagos

Photo gallery for Hotel Palace Galapagos

Deluxe Room, 1 Bedroom, Bathtub, Tower | Minibar, in-room safe, laptop workspace, free WiFi
Family Suite, 2 Bedrooms, Kitchenette, Ground Floor | Living area | LCD TV
Exterior
Restaurant
Exterior

Overview of Hotel Palace Galapagos

Hotel Palace Galapagos

3.0 star property

9.6/10 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping
Map
Petrel 466 and Floereana, Puerto Ayora, 200102

Guests rated this location 8.8/10 - Excellent

Explore the area

  • Popular LocationFishing Piers6 min walk
  • Popular LocationCharles Darwin Research Station14 min walk
  • Popular LocationTortuga Bay Beach19 min walk
  • AirportIsla Baltra (GPS-Seymour)63 min drive

Room options

About this area

Puerto Ayora

Located in Puerto Ayora, Hotel Palace Galapagos is in a national park and near the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Tortuga Bay Beach and Las Grietas. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Guests appreciate the hotel's central location.
Visit our Puerto Ayora travel guideOpens in a new window
Map

What's nearby

  • Fishing Piers - 6 min walk
  • Malecon - 13 min walk
  • Charles Darwin Research Station - 14 min walk
  • Las Ninfas Lagoon - 16 min walk
  • Tortuga Bay Beach - 19 min walk

Getting around

  • Isla Baltra (GPS-Seymour) - 63 min drive

Restaurants

  • Santa Cruz Brewery - 9 min walk
  • Il Giardino - 7 min walk
  • 1835 Coffee Lab - 6 min walk
  • Golden Prague Galapagos - 9 min walk
  • El Muelle De Darwin - 6 min walk

About this property

Hotel Palace Galapagos

3-star hotel by the sea
Located close to Malecon and Charles Darwin Research Station, Hotel Palace Galapagos provides a garden, a library, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
Additional perks include:
  • Continental breakfast (surcharge), tour/ticket assistance, and a front-desk safe
  • Smoke-free premises and concierge services
  • Guest reviews say good things about the central location and helpful staff
Room features
All guestrooms at Hotel Palace Galapagos feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 6:30 AM–9:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Safe

Similar properties

Policies

Check-in

Check-in from 1:00 PM - 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Galapagos Suites Palace Puerto Ayora
Galapagos Suites Palace
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel Puerto Ayora

Frequently asked questions

Is Hotel Palace Galapagos pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Palace Galapagos?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Hotel Palace Galapagos on Apr 18, 2023 start from $78.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palace Galapagos?

This property doesn't offer parking.

What time is check-in at Hotel Palace Galapagos?

Check-in is from 1:00 PM - 6:00 PM.

What time is check-out at Hotel Palace Galapagos?

Check-out is at 10 AM.

Where is Hotel Palace Galapagos located?

Situated by the sea, this hotel is within a 15-minute walk of Las Grietas, Malecon, and Charles Darwin Research Station. Tortuga Bay Beach and Playa de los Alemanes are also within 1 mi (2 km).

Can I cancel my reservation for free at Hotel Palace Galapagos and receive a full refund?

Yes, Hotel Palace Galapagos offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Palace Galapagos cancellation policy on our site for more details about any exclusions or requirements.

Hotel Palace Galapagos Reviews

Hotel Palace Galapagos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 70 reviews" "
" "10 - Excellent 84%
Rating 8 - Good. 10 out of 70 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 1 out of 70 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 0 out of 70 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 70 reviews" "
" "2 - Terrible 0%

9.8/10

Cleanliness

9.9/10

Staff & service

8.7/10

Amenities

9.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

MERCEDES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay, has all the comforts and cleanliness you could hope for! We will for sure come back next time we’re in Santa Cruz.
Stayed 7 nights in Feb 2020

10/10 Excellent

Denise, Fort Myers Florida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose was excellent, he helped us get taxis, accomodated us for early breakfast, answered numerous questions. We were able to walk to restaurants, but were not in the hustle of the main tourist section. I highly recommend this hotel
Stayed 1 night in Feb 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles. We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well maintained with good service, centrally. It is a few blocks from the Main Street which made for a quiet stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Robert, Brantford, Ontario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance, a few blocks, from many very good restaurants and activity centers. Quite neighborhood.
Stayed 7 nights in Jan 2020

10/10 Excellent

James Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
The hotel has been remodeled and it is nicely done. Front desk Jose is awesome.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend staying at this property for the charm, cleanliness, central location and, most importantly, the excellent hospitality. Our visit to Santa Cruz would not have been complete if we stayed anywhere else. Jose Miguel went over-and-beyond to ensure that we had the best possible time: custom-tailoring breakfast time our schedule and dietary needs, offering free bikes to ride around town, calling taxis personally on his WhatsApp. Truly, we are thankful to Jose Miguel and the team at Hotel Palace Galapagos.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely experience
The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.
Stayed 3 nights in Nov 2019