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Palo Santo Galapagos Hotel

Photo gallery for Palo Santo Galapagos Hotel

View from room
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium Studio Suite, Pool View | Premium bedding, pillowtop beds, in-room safe, individually furnished
Standard Twin Room, Pool View | Premium bedding, pillowtop beds, in-room safe, individually furnished

Overview of Palo Santo Galapagos Hotel

Palo Santo Galapagos Hotel

2.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, 200350

Explore the area

  • Popular LocationPlaya de los Alemanes1 min walk
  • Popular LocationMalecon1 min walk
  • Popular LocationFishing Piers13 min walk
  • AirportIsla Baltra (GPS-Seymour)79 min drive

Room options

About this area

Puerto Ayora

Located in Puerto Ayora, Palo Santo Galapagos Hotel is in a national park and near the beach. Travelers eager for a bit of culture can stop by Charles Darwin Research Station, while those wishing to experience the area's natural beauty can explore Las Grietas and Playa de los Alemanes. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Academy Bay - 1 min walk
  • Playa de los Alemanes - 1 min walk
  • Malecon - 1 min walk
  • Las Ninfas Lagoon - 12 min walk
  • Fishing Piers - 13 min walk

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive

Restaurants

  • Red Tuna - 5 min walk
  • Proinsular - 5 min walk
  • Café Hernán - 7 min walk
  • TJ - 8 min walk
  • Lo & Lo - 9 min walk

About this property

Palo Santo Galapagos Hotel

Hotel by the sea
Located close to Playa de los Alemanes and Malecon, Palo Santo Galapagos Hotel provides free full breakfast, a roundtrip airport shuttle, and a terrace. Adventurous travelers may like the canoeing at this hotel. For some rest and relaxation, visit the hot tub. The onsite restaurant, Palo Santo, features local cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, multilingual staff, and a TV in the lobby
  • A front desk safe, a water dispenser, and barbecue grills
Room features
All 26 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palo Santo

Things to do

  • Canoeing
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility (select rooms)
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Puerto Ayora
Palo to Galapagos Puerto Ayor
Palo Santo Galapagos
Palo Santo Galapagos Hotel Hotel
Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Hotel Hotel Puerto Ayora

Frequently asked questions

Does Palo Santo Galapagos Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palo Santo Galapagos Hotel?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Palo Santo Galapagos Hotel on Feb 1, 2023 start from $217.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palo Santo Galapagos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palo Santo Galapagos Hotel?

Self parking is free at this property.

What time is check-in at Palo Santo Galapagos Hotel?

Check-in is from 3:00 PM - 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Palo Santo Galapagos Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Palo Santo Galapagos Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palo Santo Galapagos Hotel located?

Situated by the sea, this hotel is steps from Playa de los Alemanes and Malecon. Las Grietas and Charles Darwin Research Station are also within 2 mi (3 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 13 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 5 out of 13 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 1 out of 13 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 0 out of 13 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 13 reviews" "
" "2 - Terrible 0%

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in May 2022

8/10 Good

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great
Stayed 8 nights in Nov 2021

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern hotel- beautiful location!
Stayed 3 nights in Mar 2020

10/10 Excellent

Kerry, Sequim, WA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.
Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palo Santo is Awesome
Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!
Stayed 1 night in Apr 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

FH, Houston, TX

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!
Stayed 3 nights in Jul 2018