Ratings based on 1,341 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Sep 13, 2019
Comment from Hotel Management
Sep 14, 2019 by Cristina Parra, Guest Experience, Hotel Management
Dear Anonymous, Thank you very much for taking your time in making comments of your stay in our Hotel. We will keep working to improve the level that our guests demand us, thank you for making us to improve. Looking forward to see you soon. Kindest regards
2 out of 5
by A verified traveler

Posted Sep 9, 2019
The hotel looks more glamorous on the pictures than in reality. It's a 3* rather than a 4*!
Comment from Hotel Management
Sep 10, 2019 by Guest Experience, Hotel Management
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
1 out of 5
by A verified traveler

Posted Sep 3, 2019
Comment from Hotel Management
Sep 10, 2019 by Guest Experience, Hotel Management
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would like to apologise for the inconveniences caused during your stay. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
3 out of 5
by A verified traveler

Posted Aug 30, 2019
Comment from Hotel Management
Sep 1, 2019 by Guest Experience, Hotel Management
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
4 out of 5
by A verified traveler

Posted Aug 29, 2019
Nice place, Very clean hotels and ok rooms Casino right next to it and access to across freeway
Comment from Hotel Management
Sep 10, 2019 by Guest Experience, Hotel Management
Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
5 out of 5
by A verified traveler

Posted Aug 27, 2019
Comment from Hotel Management
Sep 1, 2019 by Guest Experience, Hotel Management
Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
5 out of 5
by A verified traveler

Posted Aug 17, 2019
Everyone was excellent... safe should have no charge to use...more of a modern bathroom
Comment from Hotel Management
Aug 25, 2019 by Guest Experience, Hotel Management
Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We will take into account your suggestions and they will be correctly studied by the Management. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
5 out of 5
by A verified traveler

Posted Aug 14, 2019
Comment from Hotel Management
Aug 25, 2019 by Guest Experience, Hotel Management
Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
3 out of 5
by A verified traveler

Posted Aug 14, 2019
Comment from Hotel Management
Aug 25, 2019 by Guest Experience, Hotel Management
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would like to apologise for the inconveniences caused during your stay. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
4 out of 5
by A verified traveler

Posted Aug 13, 2019
Comment from Hotel Management
Aug 25, 2019 by Guest Experience, Hotel Management
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience