Puerto Cárdenas Vacations from $479

Staff was helpful and friendly.!!

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

I'd give this 5/5 stars but the mini fridge pissed me off. My buddy and I went in July. It was 110 degrees outside with the summer heat blazing. We bought a pack of water to put inside the fridge. We go to open the fridge and see a bunch of useless snacks already prefilled in there with a note that says if these items even move then the motion detection sensor will pick it up and charge the card automatically. Of course these snacks were overpriced. So I went down to the front desk to ask to get it removed and they said they would charge $80 just to empty the fridge. It's ridiculous that we can't even keep water inside the fridge to cool in the heat just because of their crazy policies.