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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

3.5 out of 5 Good
47 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Restaurant
Kitchen
Breakfast Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPlaza del Charco2 min walk
Popular LocationChurch of Nuestra Senora de la Pena de Francia5 min walk
Popular LocationPuerto de la Cruz Town Hall5 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)31 min drive

Choose dates to view prices

  • Studio (2 pax)

    4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 2
    • 2 Twin Beds
    More detailsStudio (2 pax)
  • Studio (1 pax)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 1
    • 1 Twin Bed
    More detailsStudio (1 pax)

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Aparthotel Tropical is near the beach. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Orotava Valley and Garden Beach. Don't miss out on a visit to Loro Park.
Visit our Puerto de la Cruz travel guide
View in a map
Popular Location

What's nearby

  • Plaza del Charco - 2 min walk
  • Church of Nuestra Senora de la Pena de Francia - 5 min walk
  • San Telmo Promenade - 5 min walk
  • Puerto de la Cruz Town Hall - 5 min walk
  • Risco Belle Aquatic Gardens - 11 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 31 min drive

Restaurants

  • Mamma Rosa — 3 min walk
  • Restaurante La Papaya — 3 min walk
  • Restaurante Mil Sabores — 3 min walk
  • Kafka — 3 min walk
  • El Taller — 3 min walk

About this property

Aparthotel Tropical

3-star hotel, walk to Plaza del Charco
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a meeting room, and concierge services. All 35 rooms have free WiFi and feature kitchenettes with refrigerators, stovetops, and microwaves. Guests will also find TVs, phones, and free toiletries. Limited housekeeping is available.
Aparthotel Tropical offers 35 accommodations with complimentary toiletries. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free nearby parking

Food and drink

  • Buffet breakfast available for a fee daily: EUR 5 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 2 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Tropical Hotel Puerto de la Cruz
Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical
Aparthotel Tropical Tenerife/Puerto De La Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Aparthotel Tropical and receive a full refund?
Yes, Aparthotel Tropical offers free cancellation on select room rates, because flexibility matters! Please refer to Aparthotel Tropical cancellation policy on our site for more details about any exclusions or requirements.
Does Aparthotel Tropical have a pool?
Yes, this property has an outdoor pool.
Is Aparthotel Tropical pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aparthotel Tropical?
There is free parking nearby.
What time is check-in at Aparthotel Tropical?
Check-in is from 2:00 PM–midnight.
What time is check-out at Aparthotel Tropical?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Aparthotel Tropical located?
Situated near the beach, this hotel is steps from Orotava Valley and Plaza del Charco. Garden Beach and Taoro Park are also within 15 minutes.
3.5
Good
47 reviews
5 - Excellent
6
4 - Good
19
3 - Okay
17
2 - Poor
3
1 - Terrible
2

3.8/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Stayed 7 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Well located- get what you pay for.
If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Stayed 18 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse suite.
Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
Stayed 7 nights in Jan 2019

2/5 Poor

Traveled with partner
Sad face IconDisliked: Staff & service, amenities
Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
Stayed 6 nights in Jan 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY unsatisfactory and unprofessional.
The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Stayed 1 night in Jan 2019

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