Hotel Best Semiramis

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Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Minibar, in-room safe, desk, free WiFi

Overview of Hotel Best Semiramis

Hotel Best Semiramis

5 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400

Explore the area

  • Popular LocationLa Paz Lookout5 min walk
  • Popular LocationBotanical Garden of La Orotava8 min walk
  • Popular LocationSan Telmo Promenade15 min walk
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)20 min drive

Choose dates to view prices

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Best Semiramis is in the suburbs and on the waterfront. Teide National Park and Orotava Valley reflect the area's natural beauty and area attractions include Loro Park and Pueblo Chico Theme Park.

What's nearby

  • La Paz Lookout - 5 min walk
  • Botanical Garden of La Orotava - 8 min walk
  • San Telmo Promenade - 15 min walk
  • Playa Martianez - 16 min walk
  • Lago Martianez Swimming Pools - 3 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 20 min drive

Restaurants

  • Restaurante Buffet — 1 min walk
  • La Paz — 3 min walk
  • Tressardi — 5 min walk
  • Cafe Alba — 5 min walk
  • San Amaro — 5 min walk

About this property

Hotel Best Semiramis

Luxury hotel with full-service spa and restaurant
This hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 287 rooms offer free WiFi, balconies, and TVs with satellite channels. Minibars, room service, and hair dryers are among the other amenities available to guests.
Hotel Best Semiramis offers 287 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

All inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Free offsite parking

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Surfing/boogie boarding
  • Windsurfing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Massages
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 135 out of 433 reviews
5 - Excellent 31%
Rating 4 - Good. 178 out of 433 reviews
4 - Good 41%
Rating 3 - Okay. 88 out of 433 reviews
3 - Okay 20%
Rating 2 - Poor. 21 out of 433 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 433 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

1/5 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Really disappointed in this experience I had a room on one floor of the ones downstairs in the hotel and the whole hallway and rooms smell old pipes and it feels like a really awkward sewer smell I don't know how they can give a five-star rating to a hotel like this that really looks like three-and-a-half or maximum four stars the hotel also has no heating and air conditioning service only because you use one of the two so if you are hot unfortunately there is no way to place air conditioning The internet is the worst service is very bad the food To tell the truth, it leaves a lot to be desired Without variety it only has a kind of buffet that is really bad And neither is it from a five star hotel Most of the staff is friendly but others are really rude specifically if something is reported that is wrong With respect to the location of the hotel and the views it has, the landscape is really beautiful, and the hotel rooms have a good view
Stayed 6 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location & views....great value for money
Stayed 4 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but not 5 star, Quite often the egs or fish was burned taste.
Stayed 14 nights in Dec 2019

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different foods they had out for breakfast and it was delicious. What i I didn't like was the temperature of the hot tub and the heated pool, they were both not heated at all.
Stayed 4 nights in Jan 2020