5/5 Excellent
Mark
Traveled with family
Feb 29, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Hotel Best Semiramis
Photo gallery for Hotel Best Semiramis
Overview of Hotel Best Semiramis
Hotel Best Semiramis
3.9/5 Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- All inclusive
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
Explore the area
- La Paz Lookout5 min walk
- Botanical Garden of La Orotava8 min walk
- San Telmo Promenade15 min walk
- Santa Cruz de Tenerife (TFN-Tenerife North)20 min drive
Choose dates to view prices
About this area
Puerto de la Cruz
Located in Puerto de la Cruz, Hotel Best Semiramis is in the suburbs and on the waterfront. Teide National Park and Orotava Valley reflect the area's natural beauty and area attractions include Loro Park and Pueblo Chico Theme Park.
What's nearby
- La Paz Lookout - 5 min walk
- Botanical Garden of La Orotava - 8 min walk
- San Telmo Promenade - 15 min walk
- Playa Martianez - 16 min walk
- Lago Martianez Swimming Pools - 3 min drive
Getting around
- Santa Cruz de Tenerife (TFN-Tenerife North) - 20 min drive
Restaurants
- Restaurante Buffet — 1 min walk
- La Paz — 3 min walk
- Tressardi — 5 min walk
- Cafe Alba — 5 min walk
- San Amaro — 5 min walk
About this property
All inclusive details
All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Limited onsite parking
- Free offsite parking
Food and drink
- 1 restaurant
- 1 swim-up bar, 1 poolside bar and 1 bar
- Room service available
Things to do
- Fitness center
- Full-service spa
- Indoor pool
- Outdoor pool
- Sauna
- Surfing/boogie boarding
- Windsurfing
Family friendly
- Indoor pool
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- Elevator
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Italian
- Spanish
Business services
- Business center
- Conference space
- Meeting room
Outdoors
- Garden
- Pool umbrellas
- Rooftop terrace
Spa
- Body treatments
- Massages
- Spa tub
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
Bathroom
- Bathtub or shower
- Eco-friendly toiletries
- Hair dryer
- Towels
Entertainment
- Satellite channels
- TV
Food and drink
- Minibar
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Phone
- Safe
Similar properties
See similar properties
Puerto de la Cruz
Free WiFi
Pool
Hotel
Guest rating 3.5+
5 star
Business friendly
Policies
Check-in
Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Property is also known as
Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz
Frequently asked questions
Overall score and ratings
3.9
Good
4.3/5
Cleanliness
4.1/5
Staff & service
4.1/5
Amenities
3.8/5
Property conditions & facilities
1/5 Terrible
Theflyer, Usa
Feb 28, 2020
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 6 nights in Feb 2020
5/5 Excellent
Verified traveler
Traveled with partner
Jan 16, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
3/5 Okay
MARIUS
Jan 12, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2019
4/5 Good
Verified traveler
Traveled with group
Jan 12, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020