- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Overview of Hotel Best Semiramis
Photo gallery
Guest reviews
Good
433 reviews
Guests rated this property 4.3/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Breakfast included
- All inclusive
Map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife
What's nearby
Botanical Gardens8 min walk
Botanical Garden of La Orotava8 min walk
La Cla2 min walk
Apricot2 min walk
Santa Cruz de Tenerife (TFN-Tenerife North)28 min drive
Choose dates to view prices
Standard Room (2 adults)
Photos of Standard Room (2 adults)
Standard Room (2 adults)
4.6/5 guest room ratingMore detailsRoom amenities
- 360 sq ft
- Resort view
- Sleeps 2
- 2 Double Beds
Standard Room (3 adults)
Photos of Standard Room (3 adults)
Standard Room (3 adults)
4.4/5 guest room ratingMore detailsRoom amenities
- 360 sq ft
- Resort view
- Sleeps 3
- 2 Double Beds
Standard Room (2 adults + 1 child)
Photos of Standard Room (2 adults + 1 child)
Standard Room (2 adults + 1 child)
5/5 guest room ratingMore detailsRoom amenities
- 360 sq ft
- Resort view
- Sleeps 3
- 2 Double Beds
Superior Room (2 adults)
Photos of Superior Room (2 adults)
Superior Room (2 adults)
4.6/5 guest room ratingMore detailsRoom amenities
- 360 sq ft
- Sea view
- Sleeps 2
- 1 Queen Bed
Standard Room (2 Adults + 2 Children)
Photos of Standard Room (2 Adults + 2 Children)
Standard Room (2 Adults + 2 Children)
4.8/5 guest room ratingMore detailsRoom amenities
- 360 sq ft
- Resort view
- Sleeps 4
- 2 Double Beds
Superior Room (2 adults + 1 child)
Photos of Superior Room (2 adults + 1 child)
Superior Room (2 adults + 1 child)
More detailsRoom amenities
- 360 sq ft
- Sea view
- Sleeps 3
- 2 Double Beds
Superior Room (3 adults)
Photos of Superior Room (3 adults)
Superior Room (3 adults)
More detailsRoom amenities
- 360 sq ft
- Ocean view
- Sleeps 3
- 2 Double Beds
Superior Room (2 adults + 2 children)
Photos of Superior Room (2 adults + 2 children)
Superior Room (2 adults + 2 children)
More detailsRoom amenities
- 360 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds
About this area
Puerto de la Cruz
Located in Puerto de la Cruz, Hotel Best Semiramis is in the suburbs and on the waterfront. Plaza del Charco is a notable landmark, and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park. Loro Park and Pueblo Chico Theme Park are also worth visiting.
What's nearby
- Botanical Gardens - 8 min walk
- Botanical Garden of La Orotava - 8 min walk
- Martianez Shopping Centre - 12 min walk
- Lago Martianez Swimming Pools - 20 min walk
- Casino Puerto de la Cruz - 20 min walk
Getting around
- Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive
Restaurants
- Restaurante Buffet — 1 min walk
- La Cla - 2 min walk
- Apricot - 2 min walk
- El Secreto - 3 min walk
- Orquidea - 3 min walk
About this property
All inclusive details
All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free nearby parking
Limited parking spaces
Food and drink
Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Room service available
Things to do
Fitness center
Full-service spa
Indoor pool
Outdoor pool
Sauna
Surfing/boogie boarding
Windsurfing
Family friendly
Indoor pool
Laundry facilities
Outdoor pool
Conveniences
Elevator
Gift shop/newsstand
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Languages spoken
English
French
German
Italian
Spanish
Business services
1 meeting room
Business center
Conference space
Outdoors
Garden
Pool umbrellas
Rooftop terrace
Spa
Body treatments
Massages
Spa tub
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Beach towels
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning (climate-controlled)
Linens
Bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Entertainment
Satellite channels
TV
Food and drink
Minibar
Outdoor space
Balcony
More
Connecting rooms available
Desk
Phone
Safe
Policies
Check-in
Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information
Renovations and closures
This property is closed from 1 June 2020 to 31 August 2020 (dates subject to change).
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
- In-room safe fee: EUR 0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Property is also known as
Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz
Frequently asked questions
Guest reviews
- Liked: Property conditions & facilities
- Disliked: Staff & service, amenities
Really disappointed in this experience I had a room on one floor of the ones downstairs in the hotel and the whole hallway and rooms smell old pipes and it feels like a really awkward sewer smell I don't know how they can give a five-star rating to a hotel like this that really looks like three-and-a-half or maximum four stars the hotel also has no heating and air conditioning service only because you use one of the two so if you are hot unfortunately there is no way to place air conditioning The internet is the worst service is very bad the food To tell the truth, it leaves a lot to be desired Without variety it only has a kind of buffet that is really bad And neither is it from a five star hotel Most of the staff is friendly but others are really rude specifically if something is reported that is wrong With respect to the location of the hotel and the views it has, the landscape is really beautiful, and the hotel rooms have a good view
Stayed 6 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location & views....great value for money
Stayed 4 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but not 5 star, Quite often the egs or fish was burned taste.
Stayed 14 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different foods they had out for breakfast and it was delicious. What i I didn't like was the temperature of the hot tub and the heated pool, they were both not heated at all.
Stayed 4 nights in Jan 2020
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