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3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Minibar, in-room safe, desk, blackout drapes

Guest reviews

4.7 out of 5 Exceptional
368 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationBotanical Garden of La Orotava3 min walk
Popular LocationBotanical Gardens4 min walk
Popular LocationLa Paz Lookout7 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)24 min drive

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  • Deluxe Double or Twin Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room
  • Ambassador Junior Suite

    Room amenities

    • 505 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsAmbassador Junior Suite
  • Deluxe Double Room Single Use

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsDeluxe Double Room Single Use
  • Deluxe Double or Twin Room, Garden View

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room, Garden View
  • Ambassador Junior Suite Ocean view

    Room amenities

    • 505 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsAmbassador Junior Suite Ocean view
  • Triple Room (3 adults)

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 Queen Bed and 2 Twin Beds
    More detailsTriple Room (3 adults)
  • Family Room (4 adults)

    Room amenities

    • 753 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More detailsFamily Room (4 adults)
  • Family Room (2 adults and 2 children)

    Room amenities

    • 753 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More detailsFamily Room (2 adults and 2 children)
  • Family Room (2 adults and 1 child)

    Room amenities

    • 753 sq ft
    • Sleeps 3
    • 1 Queen Bed OR 2 Twin Beds
    More detailsFamily Room (2 adults and 1 child)
  • Ambassador Junior Suite Ocean View (2 adults and 1 child)

    Room amenities

    • 506 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsAmbassador Junior Suite Ocean View (2 adults and 1 child)
  • Ambassador Junior Suite Ocean View (2 adults and 2 children)

    Room amenities

    • 506 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More detailsAmbassador Junior Suite Ocean View (2 adults and 2 children)
  • Ambassador Junior Suite Ocean View (3 adults)

    Room amenities

    • 506 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsAmbassador Junior Suite Ocean View (3 adults)
  • Deluxe Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    More detailsDeluxe Room
  • Deluxe Double or Twin Room, Sea View

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 2
    More detailsDeluxe Double or Twin Room, Sea View

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Botanico & The Oriental Spa Garden is near theme parks and near the beach. Plaza del Charco is a notable landmark, and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park. Traveling with kids? Don't miss Loro Park. Discover the area's water adventures with parasailing and surfing/boogie boarding nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Puerto de la Cruz travel guide
View in a map
Popular Location

What's nearby

  • Botanical Garden of La Orotava - 3 min walk
  • Botanical Gardens - 4 min walk
  • La Paz Lookout - 7 min walk
  • Lago Martianez Swimming Pools - 18 min walk
  • Taoro Park - 3 min drive

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 24 min drive

Restaurants

  • The Slim — 1 min walk
  • El Oriental — 1 min walk
  • Mesón Tinguaro — 3 min walk
  • Oliva — 3 min walk
  • Fu Cafe — 5 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

5-star family-friendly hotel near San Telmo Promenade
4 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 252 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include balconies, 24-hour room service, and minibars.
Hotel Botanico & The Oriental Spa Garden offers 252 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Oriental Spa Garden has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Limited parking spaces
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (16162 square feet)

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 16 2020 to December 15 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day, plus a deposit of EUR 50 per stay
Up to 18 lbs
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Hotel Botanico & The Oriental Spa Garden and receive a full refund?
Yes, Hotel Botanico & The Oriental Spa Garden offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Botanico & The Oriental Spa Garden cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Botanico & The Oriental Spa Garden have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Hotel Botanico & The Oriental Spa Garden pet-friendly?
Yes, this property allows pets with a maximum weight of up to 18 lbs per pet. There's a deposit of EUR 50 per stay and a fee of EUR 15 per pet, per day.
How much is parking at Hotel Botanico & The Oriental Spa Garden?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Botanico & The Oriental Spa Garden?
Check-in is from 2 PM–midnight.
What time is check-out at Hotel Botanico & The Oriental Spa Garden?
Check-out is at noon.
Does Hotel Botanico & The Oriental Spa Garden provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Botanico & The Oriental Spa Garden located?
This family-friendly Puerto de la Cruz hotel is located near the beach, within 1 mi (2 km) of San Telmo Promenade, Lago Martianez Swimming Pools, and Plaza del Charco. Taoro Park and Garden Beach are also within 2 mi (3 km).
4.7
Exceptional
368 reviews
5 - Excellent
297
4 - Good
55
3 - Okay
10
2 - Poor
1
1 - Terrible
5

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with excellent staff and facilities. This was our 5th visit to the hotel and we find that whenenver we travel anywhere else in the world we always base those hotels on the stardards at Hotel Botanico!
Stayed 7 nights in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was too far fro Mt he town and was full of very old people not that I dislike them
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

5/5 Excellent

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Little to dislike about such an hotel. The spa was of exceptional beauty and the service throughout altogether exceptional. If you choose a room, you have a choice of aspects: spa garden, coast or mountain. Ours faced the garden and other guests recommended the mountain view.
Stayed 5 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and service was phenomenal throughout the hotel and at the restaurants!
Stayed 7 nights in Dec 2019

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